Death Claims Specialist Resume Example

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(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
Dedicated Store Manager with more than 20 years in store management. Well-versed in directing personnel, creating effective merchandising projects and using sales strategies to boost store sales.
  • Excellent customer service skills
  • Hourly shift management
  • Personnel development
  • Customer relations
  • Merchandising
  • Bank deposit procedures
  • Goal-oriented
  • Store displays
  • Strategic thinker
  • Opening and closing procedures
  • Customer-oriented
  • Staff training and development
Miamisburg High School Miamisburg, Ohio Expected in 1978 High School Diploma : - GPA :
Work History
Lineage Logistics - Death Claims Specialist
Saint Louis, MO, 06/1978 - 08/1983
Verified death benefits for life insurance policies for claim payment.
Northern Tool - Owner/Operator
Mcallen, TX, 09/1994 - 1999
Operate and maintain family owned business. Handle all customers pertaining to sales and service of equipment. Supervise employees as well as all aspects of the business. Participate annually in classes with Briggs & Stratton, Kohler/Tecumseh, Husqvarna, and all other pertaining lines. Specialized in chain saw chain sharpening with a next day turn around for customer service. Introduced the Steiner Commercial Equipment into the Dayton area as a exclusive sales and service shop for the line. Promoted the line by doing demonstrations to state, county and city organizations. With sales to all organizations including cemeteries. Met with new and current suppliers on a regular basis to keep all aspects of the business up to date. Participated in repairs in the shop to keep completion of repairs on a timely schedule for customer satisfaction. Preformed trouble shooting steps to help resolve any pieces of equipment that is not an obvious problem. Responsible for all office work including, bookkeeping, banking etc. Sold business to our competitor in town in 1999.
Lineage Logistics - Sales/Bookkeeper
Springfield, MO, 2000 - 08/2003
Performed all office work, bookkeeping, banking, etc. Explained equipment to customer for possible sale.
Woodland Cemetery - Sales
City, STATE, 03/2004 - 02/2005
Explained all aspects of the burial process to customers and gave them pricing for their preferred burial. Met with families of the deceased and explained what the deceased had purchased and helped arrange for the burial service. Designed and priced head stones for families to purchase.
Snyder's Of Hanover - Owner/Operator
City, STATE, 09/2007 - 08/2016
Responsible for loading product in personally owned box truck and delivering to assigned stores. Invoice store for product at time of delivery and proceed to take product into the store and fill the shelves on the sales floor. Maintaining a tight schedule starting with being at first store at 4:00 am to deliver in order to meet the stores closing schedule for receiving. This job required driving to cincinnatti a minimum of 2 times a week and up to 4 times depending on the time of year. On a weekly basis I would personally handle 450 to 600 plus boxes a week. 
Volunteer for Miamisburg Civic Baseball/Softball A

Score keeper for 10 years.

Coached for 2 years.

Board member for 15 years.

Positions held: Managed concession stand for 12 years

                      Treasurer for 10 years.

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Resume Overview

School Attended
  • Miamisburg High School
Job Titles Held:
  • Death Claims Specialist
  • Owner/Operator
  • Sales/Bookkeeper
  • Sales
  • Owner/Operator
  • High School Diploma

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