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Day Shift Manager/Desk Clerk Resume Example

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DAY SHIFT MANAGER/DESK CLERK
Summary

Currently a reliable Desk Clerk adept at learning and mastering new concepts and skills. Passionate about helping others and creating satisfying experiences. Assisted with caring for children for more than 9 years. Friendly individual willing to try new things and interested in establishing a career.

Skills
  • Peer relationships
  • Office management
  • Sanitization
  • Special diet requirements
  • Responsible driver
  • Dependable and reliable
Experience
Day Shift Manager/Desk Clerk | 05/2018 to CurrentSuper 8 Motel - El Paso, IL
  • Smoothly oversaw efficient and accurate monetary transactions between companies customers.
  • Oversaw office inventory by restocking supplies and submitting purchase orders for office, food, and laundry type products.
  • Filed documents according to alphanumeric system to promote ease of use and optimal team productivity.
  • Assisted with payment processing and investigating variances in cash amounts.
  • Followed all confidentiality rules to preserve data quality and reduce chance for information compromise.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Assisted with administrative tasks, including filing, answering phones and submitting reports.
  • Observed all deadlines to ensure timely completion of tasks.
  • Contacted customers about changes or updates in reservation accounts, confirming and alerting customers about potential problems.
  • Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
  • Organized computer-based information to minimize errors.
  • Processed payments by accepting cash, checks and credit card payments.
Dietary Aide/Dishwasher | 09/2017 to 08/2018Petersen Healthcare - El Paso, IL
  • Set over 20 tables before patients arrived to maintain efficiency of meal services.
  • Served specific meals to patients with special dietary needs with accuracy and speed.
  • Used industrial dishwasher to wash plates, cups, utensils, serving tools and cooking equipment.
  • Assisted cook with meal prep for 2 daily meals, following strict sanitation and food handling guidelines
  • Helped patients with special needs request meals with kindness and patience.
  • Backed up cook and dishwasher team members during heavy work periods to maximize team coverage.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in 3-compartment sink.
  • Completed all assigned prep work ranging from baking to pureeing.
  • Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
  • Organized clean utensils in storage bins for servers to access easily.
  • Routinely partnered with other staff members to complete health and safety daily tasks to maintain cleanliness and order.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, and pot-scrubbing station.
  • Provided servers with clean utensils by washing, napkin wrapping silverware and placing in storage bins.
  • Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
  • Cleaned and stacked dishes, glassware and utensils to wash and organize enough dishes to serve guests, even during busiest hours.
  • Maintained and cleaned dishwashing machine to keep dishes clean and kitchen running smoothly.
  • Effectively loaded and unloaded dishwasher, washing by hand any large pots or items that chefs used on continuous basis.
  • Wipeddown and sanitized food preparation areas using dishcloths, hot water and cleaning products.
  • Sprayed all racked items with hot water to loosen and remove food residue.
  • Assisted with unboxing, storing and organizing incoming kitchen supplies with every delivery.
  • Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
  • Washed pots, pans and trays by hand and using industrial washing machine.
  • Washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep kitchen sanitized.
Delivery Driver/Kitchen Assistant | 11/2016 to 04/2018Caseys General Stores Inc. - El Paso, IL
  • Completed daily pre-trip inspection checklist before first delivery with 96% accuracy rate.
  • Delivered rush merchandise on tight schedules to meet customer demands.
  • Presented customers with bills and receipts and collected $20-80 worth of payments for goods delivered.
  • Went entire job operating motor vehicles without accident.
  • Obtained signatures needed to complete and process all paperwork efficiently.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Processed payments by accepting cash, checks and credit card payments.
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Drove a distance of up to 16 miles to and from workplace daily using personal vehicle to deliver consumable items to residences.
Education
El Paso-Gridley High School - - El Paso, IL | High School Diploma05/2017
  • Member of Mu Alpha Theta
  • Early graduate
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Resume Overview

Companies Worked For:

  • Super 8 Motel
  • Petersen Healthcare
  • Caseys General Stores Inc.

School Attended

  • El Paso-Gridley High School

Job Titles Held:

  • Day Shift Manager/Desk Clerk
  • Dietary Aide/Dishwasher
  • Delivery Driver/Kitchen Assistant

Degrees

  • El Paso-Gridley High School - El Paso, IL | High School Diploma

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