Day Shift Manager/Desk Clerk Resume Example
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DAY SHIFT MANAGER/DESK CLERK
Summary
Currently a reliable Desk Clerk adept at learning and mastering new concepts and skills. Passionate about helping others and creating satisfying experiences. Assisted with caring for children for more than 9 years. Friendly individual willing to try new things and interested in establishing a career.
Skills
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Experience
Day Shift Manager/Desk Clerk | 05/2018 to CurrentUniversal Health Services - Remote , MO
- Smoothly oversaw efficient and accurate monetary transactions between companies customers.
- Oversaw office inventory by restocking supplies and submitting purchase orders for office, food, and laundry type products.
- Filed documents according to alphanumeric system to promote ease of use and optimal team productivity.
- Assisted with payment processing and investigating variances in cash amounts.
- Followed all confidentiality rules to preserve data quality and reduce chance for information compromise.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Assisted with administrative tasks, including filing, answering phones and submitting reports.
- Observed all deadlines to ensure timely completion of tasks.
- Contacted customers about changes or updates in reservation accounts, confirming and alerting customers about potential problems.
- Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
- Organized computer-based information to minimize errors.
- Processed payments by accepting cash, checks and credit card payments.
Dietary Aide/Dishwasher | 09/2017 to 08/2018Petersen Healthcare - City , STATE
- Set over 20 tables before patients arrived to maintain efficiency of meal services.
- Served specific meals to patients with special dietary needs with accuracy and speed.
- Used industrial dishwasher to wash plates, cups, utensils, serving tools and cooking equipment.
- Assisted cook with meal prep for 2 daily meals, following strict sanitation and food handling guidelines
- Helped patients with special needs request meals with kindness and patience.
- Backed up cook and dishwasher team members during heavy work periods to maximize team coverage.
- Cleaned dishes with detergent, rinsing and sanitizing chemicals in 3-compartment sink.
- Completed all assigned prep work ranging from baking to pureeing.
- Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
- Organized clean utensils in storage bins for servers to access easily.
- Routinely partnered with other staff members to complete health and safety daily tasks to maintain cleanliness and order.
- Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, and pot-scrubbing station.
- Provided servers with clean utensils by washing, napkin wrapping silverware and placing in storage bins.
- Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
- Cleaned and stacked dishes, glassware and utensils to wash and organize enough dishes to serve guests, even during busiest hours.
- Maintained and cleaned dishwashing machine to keep dishes clean and kitchen running smoothly.
- Effectively loaded and unloaded dishwasher, washing by hand any large pots or items that chefs used on continuous basis.
- Wiped down and sanitized food preparation areas using dishcloths, hot water and cleaning products.
- Sprayed all racked items with hot water to loosen and remove food residue.
- Assisted with unboxing, storing and organizing incoming kitchen supplies with every delivery.
- Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
- Washed pots, pans and trays by hand and using industrial washing machine.
- Washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep kitchen sanitized.
Delivery Driver/Kitchen Assistant | 11/2016 to 04/2018Caseys General Stores Inc. - City , STATE
- Completed daily pre-trip inspection checklist before first delivery with 96% accuracy rate.
- Delivered rush merchandise on tight schedules to meet customer demands.
- Presented customers with bills and receipts and collected $20-80 worth of payments for goods delivered.
- Went entire job operating motor vehicles without accident.
- Obtained signatures needed to complete and process all paperwork efficiently.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Processed payments by accepting cash, checks and credit card payments.
- Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Drove a distance of up to 16 miles to and from workplace daily using personal vehicle to deliver consumable items to residences.
Education
El Paso-Gridley High School - - City | High School Diploma05/2017
- Member of Mu Alpha Theta
- Early graduate
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Resume Overview
School Attended
- El Paso-Gridley High School
Job Titles Held:
- Day Shift Manager/Desk Clerk
- Dietary Aide/Dishwasher
- Delivery Driver/Kitchen Assistant
Degrees
- El Paso-Gridley High School - City | High School Diploma
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