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data entry specialist remote resume example with 9+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Motivated professional offering Bachelor of Science in Accounting. Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Meets tight deadlines every time. Skilled in billing, data entry and customer service in minimal supervised settings. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually motivated settings.

Skills
  • Database updates
  • Generally Accepted Accounting Principles (GAAP)
  • General ledger entries
  • Account updating
  • Manual processing
  • Bill payment
  • Vendor account monitoring
  • Call Center Operations
  • Customer relations
  • Promotional support
  • Certified in 10-key
  • Collecting information
  • Error identification
  • Proficient with Microsoft Office
Education and Training
, Expected in 05/2020 ā€“ ā€“ Certification in Medical Billing & Coding Career Step - Remote : - GPA :
Harris Stowe State University Pine Bluff, AR Expected in 12/2021 ā€“ ā€“ Bachelor of Science : Accounting - GPA :
  • 3.34 GPA
  • Cum laude graduate
  • Honor Roll SU 21, FA 21
  • Dean's List Honoree FA 17, SP 18, FA 18
University of Arkansas At Pine Bluff Pine Bluff, AR Expected in ā€“ ā€“ : Accounting - GPA :
  • Transferred to Harris Stowe State University
  • Dean's List Honoree FA 14, FA 15, SP 16
  • Vice President for The Beta Beta Chapter of Zeta Phi Beta Sorority Incorporated FA 15 & SP 16
  • Accounting Club Member
  • ROTC Member
El Dorado High School El Dorado, AR Expected in 01/2016 ā€“ ā€“ High School Diploma : Child Development - GPA :
Experience
Choicelunch - Data Entry Specialist (Remote)
North Hollywood, CA, 05/2021 - Current
  • Ensure all billing data matches i.e account number, meter number, company name, company address.
  • Complete 35 bills per hour.
  • Completed accurate and efficient data entry and database updates to support business operations.
  • Identified and corrected data entry errors to prevent duplication across systems.
  • Reviewed and updated account information in company computer system.
  • Compiled data from source documents prior to data entry.
Advantage Sales And Marketing, Llc - Billing Intern (Remote)
Elgin, IL, 09/2021 - 12/2021
  • Performed data import, scanning or manual keying processes to verify invoice accuracy.
  • Executed account updates and noted account information in company data systems.
  • Created highly organized filing system for account documents resulting in increased efficiency.
  • Verified accuracy of information and resolved discrepancies with vendors before entering invoices for payment.
Peraton - Customer Service Representative (Remote)
Robins Air Force Base, GA, 10/2020 - 02/2021
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Handled client inquiries with exceptional professionalism and enthusiasm.
  • Provided assistance to plan participants by explaining Medicaid benefits information to ensure educated selections.
  • Escalated customer satisfaction ratings by offering valuable insights to customers' needs and expectations.
  • Answered 35 daily phone calls to resolve Health Insurance related customer issues.
Progressive - Customer Service Specialist (Remote)
Cincinnati, OH, 01/2020 - 08/2020
  • Monitored alarms and activity on panels, doors and gates throughout facility to detect threats to worker safety and prevent or address improper access to secured areas by unauthorized parties.
  • Reported incidents of suspicious behavior.
  • Reported security breaches to police or fire departments or other municipal agencies when facility required intervention to protect worker safety.
  • Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
  • Managed high volumes of inbound and outbound calls in fast-paced environment to build, cultivate and establish lucrative client relationships.
Planet Fitness Inc. - Senior Customer Service Advocate (Remote)
Eatontown, NJ, 07/2017 - 04/2019
  • Explain Healthcare Benefits.
  • Review Medical & Rx Claims.
  • Medicare Certified.
  • Health Event Case Manager.
  • Trained Employees on Ramp up for Navigate4Me Program.
  • Developed appropriate care plans for at-risk individuals and high-risk families.
  • Coordinated support services and optimized communication between healthcare workers and patients.
  • Optimized program resource utilization to prevent unnecessary hospital admissions.
  • Reviewed treatment plans against individual goals and healthcare standards.
  • Managed logistics for abuse and neglect cases from start to finish.
T-Roc - Data Entry Clerk
Cape Coral, FL, 04/2017 - 07/2017
  • Contacted maintenance shops to process payments, receive refunds, and fix data related errors.
  • Reconciled monthly statements and transactions to keep records accurate and current.
  • Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
  • Issued 75 payments to vendors and suppliers on a daily basis.
Pizza Hut - Claims Representative
Menomonie, WI, 07/2016 - 03/2017
  • Assist with claims (death, property, and health).
  • Effectively managed a high-volume of inbound and outbound customer calls.
  • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
  • Managed high call volume with tact and professionalism.
  • Met or exceeded service and quality standards every review period.
  • Defused volatile customer situations calmly and courteously.
  • Addressed and resolved customer product complaints empathetically and professionally.
  • Answered an average of 96 calls per day by addressing customer inquiries, solving problems and providing new product information.
Sykes Enterprise - Customer Service Representative
City, STATE, 05/2015 - 06/2016
  • Gathered and verified all required customer information for tracking purposes.
  • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
  • Mastery of customer service management systems and databases.
  • Resolved service, pricing and technical problems for customers by asking clear and specific questions.
  • Met or exceeded service and quality standards every review period.
  • Addressed and resolved customer product complaints empathetically and professionally.
  • Accurately documented, researched and resolved customer service issues.
  • Referred unresolved customer grievances to designated departments for further investigation.
  • Developed reputation as an efficient service provider with high levels of accuracy.
Wal-Mart - Wireless Sales Associate
City, STATE, 05/2013 - 02/2015
  • Set Up Prepaid Cell Phones Set up Contract Cell Phones Give Customer Service.
  • Prepared merchandise for sales floor.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
Walgreens, Photo Tech - Customer Service
City, STATE, 05/2012 - 03/2013
  • Clean machines
  • Operated cash register, collected payments and provided accurate change.
  • Maintained merchandise presentation by stocking and rotating merchandise.
  • Greeted and assisted customers, suggested and promoted products and services and processed and packaged photo orders.

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Resume Overview

School Attended

  • Harris Stowe State University
  • University of Arkansas At Pine Bluff
  • El Dorado High School

Job Titles Held:

  • Data Entry Specialist (Remote)
  • Billing Intern (Remote)
  • Customer Service Representative (Remote)
  • Customer Service Specialist (Remote)
  • Senior Customer Service Advocate (Remote)
  • Data Entry Clerk
  • Claims Representative
  • Customer Service Representative
  • Wireless Sales Associate
  • Customer Service

Degrees

  • Certification in Medical Billing & Coding Career Step - Remote
  • Bachelor of Science
  • Some College (No Degree)
  • High School Diploma

By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy

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