Productive Data Entry Operator adept in managing diverse databases and ensuring continuous accuracy. Well-versed in data and computing. Strong aptitude for problem solving and ability to work under pressure with demonstrated success in quickly identifying and correcting discrepancies.
Skills
Project Management
Written and Verbal Communication
Project Tracking
Database Management
Decision Making
Multitasking and Prioritization
Time Management
Efficient and Detail-Oriented
Customer Data Confidentiality
Excellent Attention to Detail
Proficiency in Microsoft Office and G Suite
Administrative and Office Support
Proactive Self-Starter
Administrative, Sales
Attention to Detail, Self-Starter
Clerical, Spanish
Communication skills, Phone
Interpersonal skills, Time Management
Copying, Verbal Communication
Credit, Written
Customer satisfaction
Customer service
Database Management
Decision Making
Detail-Oriented
Email
English
Filing
Human Resources
Leadership
Team-building
Letters
Mail
Money
Microsoft Office
Office
Multitasking
Neat
Project Management
Reception
Work History
Data Entry Specialist, 09/2020 to Current Mediware Information Systems, Inc. – Overland Park, KS,
Compiled data and reviewed information for accuracy prior to input.
Reviewing source documents and helping with system maintenance.
Keeping information confidential by working with Leadership and Professional Development Team.
Inserting customer and account data by inputting text and numerical information from source documents.
Reviewing data for deficiencies or errors while keeping information confidential.
Correcting inaccuracies and validating output.
Identified issues, analyzed information, and provided solutions to problems.
Participated in team-building activities to enhance working relationships.
Receptionist, 06/2018 to 08/2018 Massage Envy – Brooksville, FL,
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Answered, forward, and screened multiple phone calls.
Helped maintain workplace security by maintaining visitor logs.
Managed multiple tasks and met time-sensitive deadlines.
Kept reception area clean and neat to give visitors positive first impression.
Customer Service Associate, 11/2015 to 02/2016 Massage Envy – Burlington, MA,
Responsible for taking money in form of cash, checks, or credit.
Developed and actualized customer service initiatives to decrease wait times.
Demonstrated items to customers and created customer awareness, interest, and sales.
Resolved concerns with products or services to help with retention and drive sales.
Customer Service Associate, 06/2014 to 10/2015 Paradise Bakery & Café – City, STATE,
Responsible for strong attention to detailed ordering for customer satisfaction.
Obtained good interpersonal skills and communication skills that required multitasking.
Resolved concerns with products or services to help with retention and drive sales.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Office Assistant Volunteer, 05/2012 to 08/2014 Estrella Mountain Medical Center – City, STATE,
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Interacted with customers by phone, email, or in-person to provide information.
Verified accuracy of business records by consistently updating customer information.
Completed clerical tasks such as filing, copying, and distributing mail.
Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Education
professional development in Human Resources Training: , Expected in 2019 Some College - Phoenix, AZ GPA:
High School Diploma: , Expected in 2018 Maricopa Community Colleges - Estrella Mountain Community College - Avondale, AZ GPA: Awarded President's Honor Roll List - Straight A's for fall of 2017/, GPA: 3.6/4.0
Associates: Business Administration, Expected in May 2014 Desert Edge High School - Goodyear, AZ GPA:
Work History
Data Entry Specialist, 09/2020 to Current Arizona, Transportation – Phoenix, AZ
Compiled data and reviewed information for accuracy prior to input.
Reviewing source documents and helping with system maintenance.
Keeping information confidential by working with Leadership and Professional Development Team.
Key Entry Specialist, 02/2019 to 08/2020 JP Morgan Chase & Co – Phoenix, AZ
Inserting customer and account data by inputting text and numerical information from source documents.
Reviewing data for deficiencies or errors while keeping information confidential.
Correcting inaccuracies and validating output.
Identified issues, analyzed information, and provided solutions to problems.
Participated in team-building activities to enhance working relationships.
Receptionist, 06/2018 to 08/2018 Southwest Valley Chamber of Commerce – Goodyear, AZ
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Answered, forward, and screened multiple phone calls.
Helped maintain workplace security by maintaining visitor logs.
Managed multiple tasks and met time-sensitive deadlines.
Kept reception area clean and neat to give visitors positive first impression.
Customer Service Associate, 11/2015 to 02/2016 Walgreen's – Avondale, AZ
Responsible for taking money in form of cash, checks, or credit.
Developed and actualized customer service initiatives to decrease wait times.
Demonstrated items to customers and created customer awareness, interest, and sales.
Resolved concerns with products or services to help with retention and drive sales.
Customer Service Associate, 06/2014 to 10/2015 Paradise Bakery & Café – Goodyear, AZ
Responsible for strong attention to detailed ordering for customer satisfaction.
Obtained good interpersonal skills and communication skills that required multitasking.
Resolved concerns with products or services to help with retention and drive sales.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Office Assistant Volunteer, 05/2012 to 08/2014 Estrella Mountain Medical Center – Goodyear, AZ
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Interacted with customers by phone, email, or in-person to provide information.
Verified accuracy of business records by consistently updating customer information.
Completed clerical tasks such as filing, copying, and distributing mail.
Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Languages
Bilingual in English and Spanish
Skills
Project Management
Written and Verbal Communication
Project Tracking
Database Management
Decision Making
Multitasking and Prioritization
Time Management
Efficient and Detail-Oriented
Customer Data Confidentiality
Excellent Attention to Detail
Proficiency in Microsoft Office and G Suite
Administrative and Office Support
Proactive Self-Starter,
Administrative, Attention to Detail, clerical, communication skills, interpersonal skills, copying, credit, customer satisfaction, customer service, Database Management, Decision Making, Detail-Oriented, email, English, filing, Human Resources, Leadership, team-building, letters, mail, money, Microsoft Office, Office, Multitasking, neat, Project Management, reception, sales, Self-Starter, Spanish, phone, Time Management, Verbal Communication, Written
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School Attended
Some College
Maricopa Community Colleges - Estrella Mountain Community College
Desert Edge High School
Job Titles Held:
Data Entry Specialist
Key Entry Specialist
Receptionist
Customer Service Associate
Customer Service Associate
Office Assistant Volunteer
Degrees
professional development in Human Resources Training
