LiveCareer-Resume

data entry specialist resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Personable and dedicated Customer Service Representative with extensive customer service experience. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Skills
  • Data Transcription
  • Data Auditing
  • Data Input
  • Log Book Updates
  • Data Reporting
  • Error Verification
  • Multitasking and Prioritization
  • Document Management and Storage
  • Decision Making
  • Time Management
  • Alphanumeric Entry
  • Data Verification
  • Service Oriented
  • Data Compilation
  • Workflow Management
  • Written and Verbal Communication
  • Customer Service
  • POS Systems
  • Cash Handling
  • Sweeping and Mopping
  • Policies and Procedures
  • Customer Transactions
  • Product Scanning
  • Credits and Refunds
  • Payment Processing
  • Call Response and Transfer
  • Price Identification
  • Pricing and Markdowns
  • Reliable and Responsible
  • Problem Solving
  • Cash Register Operations
  • Staff Compensation
  • Employee Engagement
  • Personnel Information Systems
  • Budget Administration
  • Drafting and Administering Contracts
  • Labor Relations Coordination
  • Health and Safety Programs
  • Forecasting Employment Needs
  • Human Resources Allocation
  • Bargaining Agreements
  • Performance Management Systems
  • Program Modification
  • Recruiting and Interviewing
  • Policy Improvement Recommendations
  • Detail-Oriented
Experience
Data Entry Specialist, 06/2022 to 05/2023
Versiti IncColumbus, IN,
  • Completed accurate and efficient data entry and database updates to support business operations.
  • Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
  • Identified, corrected and reported data entry errors.
  • Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
  • Reviewed and updated account information in company computer system.
  • Compiled data from source documents prior to data entry.
  • Identified and corrected data entry errors to prevent duplication across systems.
  • Supported document reviews and auditing by locating and providing required data, reporting on input procedures and other relevant circumstances as necessary.
  • Compiled, sorted and verified electronic data against hard copies to support quality control efforts.
  • Organized billing and invoice data, prepared accounts receivable and generated revenue reports to support audits.
  • Proofread and edited documents to correct errors.
  • Coordinated, scheduled and executed in-depth data entry projects.
  • Reviewed source documents to locate required data for entry.
  • Communicated with coworkers regarding deadlines and project milestones.
  • Gathered and documented statistical information to generate reports.
  • Identified system and account issues to quickly and accurately resolve.
Human Resources Manager, 03/2020 to 05/2022
Ed Napleton Automotive GroupElmhurst, IL,
  • Handled sensitive employee and company information with highest level of confidentiality and discretion.
  • Worked with management to create performance measurement, employee development and employee compensation strategies.
  • Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
  • Encouraged open communications, promoting positive and pro-employee work environment.
  • Directed HR programs, policies and processes to improve operational efficiency.
  • Recruited new employees and built relationships, driving visibility.
  • Provided HR consultation services to leadership and department heads.
  • Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
  • Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
  • Managed full-cycle human resource operational activities to maximize HR employee performance.
  • Held exit interviews and documented information discussed with employees.
  • Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
  • Compiled reports to provide management with accurate information and comply with policies and procedures.
  • Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
Cashier Team Lead, 06/2018 to 02/2020
Northern Tool + EquipmentBedford, TX,
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Met high productivity standards in processing payments for customers.
  • Scanned, priced and bagged customer groceries quickly to keep lines moving.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Verified customer identification for alcohol or tobacco purchases.
  • Answered customer questions and provided store information.
  • Processed payments promptly for customers to exceed productivity standards.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Rotated and merchandised products at point-of-sale to improve impulse buy rate.
  • Managed employee scheduling according to availability, forecasted customer levels and labor cost controls.
  • Trained new team members in cash register operation, stock procedures and customer services.
Education and Training
High School Diploma: , Expected in 05/2018 to Dallas County High School - Plantersville, AL
GPA:

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Resume Overview

School Attended

  • Dallas County High School

Job Titles Held:

  • Data Entry Specialist
  • Human Resources Manager
  • Cashier Team Lead

Degrees

  • High School Diploma

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