Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Microsoft Office proficiency
  • Schedule management
  • Training skills
  • Organized and detail-oriented
  • Computer skills
  • Leadership
  • Clerical
  • Decision-making
  • Data management
  • Friendly, positive attitude
  • Patient
  • Active listener
  • Empathize with clients
  • Honesty
  • Commitment
  • Dedicated
1986 to 1988
Data Entry Specialist Greatcall San Diego, CA,
  • Proofread documents and edited materials to correct grammar and spelling mistakes.
  • Executed data verification to ensure expedient error detection.
  • Supported document reviews and auditing by locating and providing required data, reporting on input procedures and other relevant circumstances as necessary.
  • Drafted reports to deliver information to upper management and stakeholders.
  • Ran a parallel system of both paper manual sales orders as well as debugging a new system for data entry.
  • Communicated with programmers on a daily basis on debugging issues. Brought the system online for complete data entry usage.
  • Typing speeds range from 80 to 90 wpm.
  • Data entry error rate below 2%
  • Highly proficient at all levels of data entry with an extremely strong eye for perfection, accuracy and timely completion times.
  • Coordinated, scheduled and executed in-depth data entry projects.
1988 to 2006
Correctional Officer Cook County Sheriff Chicago, IL,
  • Inspected cells and conducted random searches of common areas.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of growing conflict.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Detected potential threats and quickly defused conflicts.
  • Maintain order within the institution
  • Supervise the activity of inmates and report on their conduct.
  • Inspect and maintain safety and integrity of the prison.
  • Senior Armory Officer.
  • Senior HRT (Hostage Rescue Team) Commander.
  • Senior Honor Guard Commander.
  • Senior Master T4T Instructor (trained the trainers).
  • Senior Rangemaster.
  • Senior Chemical Agents Instructor.
  • Ensured and complied with state law governing the use and deployment of chemical agents, less than lethal and lethal weaponry.
  • Instructed classes for overall knowledge and in depth training of Use of Force Policy followed by ensuring strict enforcement.
  • Communicated to vendors, line staff and their supervisors operating procedures and how to maintain them.
  • Developed, wrote and enforced new or existing policy and procedures and Post job descriptions.
1980 to 1986
Assistant Traffic Manager Jbs Usa Falkville, AL,
  • Prepared inventory for shipment through sales orders.
  • Consistently met company and department objectives within budget and time constraints.
  • Managed day-to-day logistics operations, including monitoring incoming deliveries and overseeing proper and timely delivery.
  • Developed and maintained transportation and distribution procedures to maximize our delivery efficiency.
  • Selected appropriate delivery methods to minimize delivery costs and maximize customer satisfaction.
  • Executed, directed and coordinated shipments into and out of our company.
  • Oversaw the daily workflow, schedules and assignments of our transportation staff.
  • Conducted performance evaluations that were timely and constructive.
  • Directed dispatching and routing activities and tracked transportation vehicles.
  • Ensured that customer difficulties or problems were investigated and resolved.
  • Implemented safety audits and trained staff members on safety concerns.
  • Maintained knowledge of the best practices including the most efficient and cost-effective shipping methods.
  • Excellent verbal and written communication skills.
  • Strong supervisory and leadership skills.
  • Excellent organizational skills and attention to detail.
  • Strong logistical, analytical, and problem-solving skills.
Education and Training
Expected in 04/1975
: Business/Administration
Lufkins Business College - Bakersfield, CA,

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  • Lufkins Business College

Job Titles Held:

  • Data Entry Specialist
  • Correctional Officer
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  • Some College (No Degree)

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