Data Entry Clerk, Pharmacy Technician Resume Example

Data Entry Specialist:
•Enter all patient profiles in the medical systems with all adequate information (I.E. D.O.B., allergies, filing time stamp, insurance information, etc.)
•Identify duplicate prescription orders to ensure the pharmacy does not distribute the same order twice.
Submit all state required reports of dispensing records to ensure pharmacy compliance.
•General office work (I.E. Scanned, printed, faxed, filed.)
Various projects as assigned / needed.
Pharmacy Technician:

•Maintained all of the above

•Learned both QS1 and PK Compounding software and maintained knowledge of both as they updated.
•Heavy customer service (Incoming calls, Out going calls, answered questions about medications, helped patients trouble shoot insurance, informed patients of insurance coverage, helped trouble shoot issues and come to the best solution for the patient.)
•Filled medications (counted pills, gathered bulk items, helped with the compounding of some medications when needed).
•Performed due diligence/Detail check (Made sure addresses were correct, made sure the right medication was filled, made sure the right amount of said medication was gathered/counted, made sure the NDC was correct, made sure the expiration was valid, made sure the doctor gave consent to medication, if not, would work with the doctors office to get okay or new script to maintain pharmacy compliance, etc.)
Communicated directly with doctors office to inform them of any issues that may have arisen.
•Communicate with all other techs, pharmacists to ensure patient requests are filled.
•Maintained pristine records of all encounters with patients, patient requests, and requests for certain patients per the doctor.
•Trained new techs, clerks.
•Processed patient prescriptions.
•Maintain relationships between patients, offices, as well as representatives.
Office Manager:
•Helped hire employees.
•Responsible for general business decisions.
•Maintained work flow/efficiency.
•Assigned specific tasks to ensure things out of the normal would be finished efficiently.
•Handled with employee complaints, hardships, etc
•Worked directly with owner to troubleshoot and correct internal shortcomings.
•Help educate employees to ensure pharmacy compliance and minimize technician error.
•Helped educate offices/reps of new medications as they were introduced.
•Helped communicate any relevant educational information across the board as needed.
•Closely worked with all processing technicians and monitored all prescriptions processed to ensure compliance.
•Worked directly with high priority patients to help solve issues and come to a mutual solution.
•Worked directly with whole salers to maintain the best possible pricing of drugs and ensure outgoing costs were kept to a comfortable level.