Data Entry Clerk Front Desk Receptionist resume example with 17+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Skills
Attention to Detail
Self-Starter
Time Management
Data Processing
Invoice Processing
Medical Billing
Insurance Processing
Customer Service-Oriented
Strong Problem Solver
Critical Thinker
Excellent Communication Skills
Pleasant Demeanor
QuickBooks Expert
Data Entry
Spreadsheet Management
Information Storage
Quality Assurance
Strong Interpersonal Skills
Employee Management
Understands Grammar
Safety Regulations
Multi-Line Phone Proficiency
Microsoft Office
Experience
Data Entry Clerk/Front Desk Receptionist, 03/2012 - Current Guru – San Francisco, CA,
Prepared source data by compiling necessary documents, files and information at start of each new project.
Adhered to compliance and privacy policies and procedures to maintain confidentiality and information protection.
Reviewed system for errors or duplicate entries to prepare final product.
Identified data entry errors and corrected mistakes to achieve near-perfect accuracy in data sets.
Organized and filed data in appropriate locations for easy access to essential information.
Maintained detailed logs of finished and in-progress data entry projects to identify areas of improvement and increase productivity.
Communicated by telephone and email for routine exchange of information.
Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
Coordinated, scheduled and executed in-depth data entry projects.
Screened and regularly answered calls to provide assistance to important clients.
Transferred written information into databases to maintain consistent, accurate client records and project details.
Translated written documentation and notes into emails and other types of correspondence.
Answered incoming phone calls and directed callers to appropriate departments and personnel.
Office Manager, 07/2006 - 12/2022 Lobel Financial – Ontario, CA,
Coded and entered daily invoices with in-house accounting software.
Coordinated office activities and operations to secure efficiency and compliance with company policies.
Used judgment and initiative in handling confidential matters and requests.
Monitored payments due from clients and promptly contacted clients with past due payments.
Automated office operations for managing client correspondence, payment schedules and data communications.
Created and managed budgets for travel, training and teambuilding activities.
Managed office budget to handle inventory, postage and vendor services.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Resolved customer inquiries and complaints requiring management-level escalation.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Managed, scheduled and coordinated office functions and activities for employees.
Managed office inventory and placed new supply orders.
Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Loan Processor, 01/2002 - 03/2003 Ken Garff – Des Moines, IA,
Analyzed applicants' financial status, credit and property evaluations to determine feasibility of granting loans.
Tracked and managed new leads and followed up on referral business.
Performed daily maintenance of loan applicant database.
Met with applicants to obtain information for loan applications and answer questions about process.
Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
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