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Data Entry Clerk Front Desk Receptionist resume example with 17+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.

Skills
  • Attention to Detail
  • Self-Starter
  • Time Management
  • Data Processing
  • Invoice Processing
  • Medical Billing
  • Insurance Processing
  • Customer Service-Oriented
  • Strong Problem Solver
  • Critical Thinker
  • Excellent Communication Skills
  • Pleasant Demeanor
  • QuickBooks Expert
  • Data Entry
  • Spreadsheet Management
  • Information Storage
  • Quality Assurance
  • Strong Interpersonal Skills
  • Employee Management
  • Understands Grammar
  • Safety Regulations
  • Multi-Line Phone Proficiency
  • Microsoft Office
Experience
Data Entry Clerk/Front Desk Receptionist, 03/2012 - Current
Guru San Francisco, CA,
  • Prepared source data by compiling necessary documents, files and information at start of each new project.
  • Adhered to compliance and privacy policies and procedures to maintain confidentiality and information protection.
  • Reviewed system for errors or duplicate entries to prepare final product.
  • Identified data entry errors and corrected mistakes to achieve near-perfect accuracy in data sets.
  • Organized and filed data in appropriate locations for easy access to essential information.
  • Maintained detailed logs of finished and in-progress data entry projects to identify areas of improvement and increase productivity.
  • Communicated by telephone and email for routine exchange of information.
  • Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
  • Coordinated, scheduled and executed in-depth data entry projects.
  • Screened and regularly answered calls to provide assistance to important clients.
  • Transferred written information into databases to maintain consistent, accurate client records and project details.
  • Translated written documentation and notes into emails and other types of correspondence.
  • Answered incoming phone calls and directed callers to appropriate departments and personnel.
Office Manager, 07/2006 - 12/2022
Lobel Financial Ontario, CA,
  • Coded and entered daily invoices with in-house accounting software.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Used judgment and initiative in handling confidential matters and requests.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Automated office operations for managing client correspondence, payment schedules and data communications.
  • Created and managed budgets for travel, training and teambuilding activities.
  • Managed office budget to handle inventory, postage and vendor services.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Managed, scheduled and coordinated office functions and activities for employees.
  • Managed office inventory and placed new supply orders.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Loan Processor, 01/2002 - 03/2003
Ken Garff Des Moines, IA,
  • Analyzed applicants' financial status, credit and property evaluations to determine feasibility of granting loans.
  • Tracked and managed new leads and followed up on referral business.
  • Performed daily maintenance of loan applicant database.
  • Met with applicants to obtain information for loan applications and answer questions about process.
  • Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
Accounts Receivable Clerk, 10/2001 - 01/2002
Print Graphics City, STATE,
  • Sent copies of invoices and statements to customers to facilitate payment of outstanding invoices.
  • Entered, posted and scanned accounts receivable documents into accounting software.
  • Worked closely with internal teams to resolve customer billing and payment issues.
  • Coded invoices and other records to maintain organized and accurate records.
  • Processed monthly payments and researched payment discrepancies.
  • Calculated unpaid invoices to maintain updated receivables reports.
  • Cleared account balances by examining customer payments and payment history and coordinating contact with collections.
  • Prepared monthly statements for accounts receivable operations.
  • Monitored accounts receivable report, checking for late, delinquent, or missing invoices and payments.
  • Reached out to vendors and customers to resolve account problems.
Education and Training
: Medical Coding Specialist, Expected in
-
Tennessee College of Applied Technology - Jackon - Jackson, TN ,
GPA:

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Resume Overview

School Attended

  • Tennessee College of Applied Technology - Jackon

Job Titles Held:

  • Data Entry Clerk/Front Desk Receptionist
  • Office Manager
  • Loan Processor
  • Accounts Receivable Clerk

Degrees

  • Some College (No Degree)

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