Data Entry Clerk For Covid 19 Testing Site Resume Example Company Name

Lisa

Wilson

Professional Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening, data entry and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Skills

Maintains confidentiality
Professional and mature
Word processing
Mail handling
Independent worker
Excel formulas
Microsoft Office proficiency
Data collection and reporting
Data verification
Information Verification
Appointment Scheduling
Insurance claims
Reminder calls
Insurance Verification
Payment collection
Patient Scheduling
Customer Service
Inbound and Outbound Calling
Credit card processing
Complaint resolution
Report preparation

Medical terminology knowledge
Professional telephone demeanor
Multi-line phone talent
Money handling abilities
Good listening skills
Creative problem solving
Appointment Scheduling
Scheduling
Medical Insurance
Patient Assistance
Appointment Setting
Patient Information Verification
Patient Information Collection
Patient Checkout Procedures
Payment Collection
Spreadsheets
Patient Contact
Office Supply Ordering
Billing Inquiries
Medical Records Maintenance
Directing Callers

Education

Illinois Central CollegeCity, StateBusiness Administration

Spoon River CollegeCity, State05/2012Certified Nursing Assistant

Work History

Company Name- Data Entry Clerk for Covid-19 Testing Site
City, State04/2020 - Current

Scanned documents and saved in database to keep records of essential organizational information.
Entered numerical data into databases with speed and accuracy using 10-key pad.
Added documents to file records and created new records to support filing needs.
Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
Verified accuracy of all computer system information by updating data.
Entered client information into databases quickly and with minimal errors.
Obtained scanned records and uploaded into database.
Organized, sorted and checked Epic input data against original documents.
Corrected any data entry error to prevent later issues such as duplication or data degradation.

Company Name- Home Health Care Provider
City, State04/2016 - 03/2020

Worked to improve and enhance patient lives through effective and compassionate care.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
Provided assistance to clients by handling household cleaning duties, managing schedules and transporting to and from medical appointments.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Supervised daily activities and provided assistance when needed.
Maintained clean, safe and well-organized patient environment.
Monitored progress and documented any patient health status changes, keeping healthcare team updated.
Administered medication as directed by physician.
Completed household management tasks for clients within private home settings, including companionship and personal care assistance.

Company Name- Specimen Processor
City, State12/2013 - 03/2016

Ordered all drug testing supplies and kept check on inventory levels.
Discussed medical histories with patients in effort to provide most effective medical advice.
Communicated with patients, ensuring that medical information was kept private.
Implemented procedures necessary for specimen packaging and labeling.
Analyzed experiment and test results to validate adherence to standards and specifications.
Worked with patients who were prescribed opiate's, monitoring levels of through saliva or urine specimens.
Analyzed bodily fluids with laboratory equipment and detected anomalies related to diseased states or acute injuries.
Set up, maintained and verified sterility of lab equipment and tools.
Served customers in a friendly, efficient manner following outlined steps of service.

Company Name- Patient Care Technician
City, State09/2012 - 05/2014

Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Obtained biological specimens for ordered tests and prepared for laboratory transport.
Documented observations and baseline measurements in medical records.
Answered patient assistance calls, assessed needs and offered qualified support.
Answered light or bell calls per shift to respond to patient requests and needs.
Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
Assisted in providing patients with nutritional needs by transporting food trays and aiding with feeding.
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Organized and replenished unit supplies to maintain team readiness for expected demands.

Resume Overview

School Attended

Illinois Central College
Spoon River College

Job Titles Held:

Data Entry Clerk for Covid-19 Testing Site
Home Health Care Provider
Specimen Processor
Patient Care Technician

Degrees

Business Administration
Certified Nursing Assistant

Data Entry Clerk for Covid-19 Testing Site Resume Example

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