LiveCareer-Resume

data entry clerk resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Business-minded professional tackling any job task with gusto and precision. Determined administrator delivering exceptional customer service and responding to questions and inquiries quickly. Demonstrating a positive attitude to adapt to any situation.

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, invoicing, database management and contract management. Recognized for exemplary customer service and team collaboration.

Skills
  • Administrative Support Specialist
  • Meticulous Attention to Detail
  • Filing and Data Archiving
  • Verifying Data Accuracy
  • Advanced Clerical Knowledge
  • Certified in 10-Key
  • Microsoft Office Suite
  • Data Compilation
  • Alphanumeric Entry
  • Multitasking and Prioritization
  • Written and Verbal Communication
  • Self-Starter
  • Attention to Detail
  • Document Management and Storage
  • Data Review
  • Project Management
  • Data Processing
  • Multi-Line Phone Proficiency
  • Data Entry
  • Customer Service-Oriented
Experience
DATA ENTRY CLERK, 08/2020 to 07/2022
Salvation Army UsaHuron, SD,
  • Assisted with all data entry needs related to entering COVID-19 testing results and other data entry related needs.
  • Responsible for typing, filing, and preparing written material for distribution and mailing.
  • Served as an integral member of the office management team to provide substantive technical administrative skills
  • Advised in decisions affecting activities supporting program efforts of COVID-19 documentation.
  • Adhered to strict data confidentiality policies to prevent information leakage.
  • Followed company's strict rules and procedures to maintain data integrity and confidentiality.
  • Analyzed and processed current data records to provide detailed reports.
  • Entered vast quantities of data into complex computer systems.
  • Exercised discretion in executing specific protocols based on data type and project scope, applying company policies and industry experience to create complete, useful records.
ADMINISTRATIVE ASSISTANT 1, 02/2019 to 03/2020
State Of IdahoHayden, ID,
  • Assisted disability adjudicators with contacting disability claimants regarding clinical examination appointment via Social Security Administration.
  • Helped disability claimants applying for Social Security Disability with complying with scheduled examinations. Also, helped claimants work through any obstacles that they were facing by attending the required examination and helped claimants reschedule the required clinical examinations so that the decision process could be expedited.
  • Communicated with medical providers, attorneys and school personnel to expedite the receipt of medical records.
  • Followed up on medical information and generated special letters and made additional phone calls during claims process which resulted in effective business correspondence.
  • Maintained accurate department and customer records.
  • Answered phones to direct callers, schedule appointments and provide general office information.
  • Began the initial development process by electronically requesting medical records for new claimants applying for social security disability.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Responded to inquiries via email, telephone.
TRANSACTION CLAIMS PROCESSOR, 08/2018 to 01/2019
Truist Financial CorporationBelmont, NC,
  • Verified and entered medical claims data from medical records into Claims System for correctness in preparation for processing.
  • Researched medical claims for validity to resolve discrepancies.
  • Processed claims according to established quality and production standards and made corrections and adjustments to solve problems.
  • Complied with confidentiality regulations in handling customer information.
  • Processed claims for payment or forwarded to appropriate personnel for further investigation
  • Ensured accuracy and completeness of data.
DOCUMENT PROCESSING SPECIALIST 1, 09/2016 to 08/2018
CHFS/CENTRIALIZED MAILROOMCity, STATE,
  • Entered enrollment applications received via fax or mail into the self-service portal (computer system) for all public assistance programs for the cabinet.
  • Scanned and uploaded case verification documents into the secure server for processing.
  • Sorted, dated, opened and distributed the daily mail and faxes received into the centralized mail center.
  • Managed document processes through scanning, filing and transmitting while following all standard procedures.
  • Completed documents and work requests according to company standards.
  • Kept documents moving in proper flow by applying strong organizational, planning and multitasking abilities.
  • Kept electronic content legal, secure and accessible for relevant internal and external parties.
ADMINISTRATIVE ASSISTANT, 08/2013 to 08/2016
ADECCO STAFFING/KYTC/Dept For MVLCity, STATE,
  • Analyzed titles, applications and supporting documentation of motor vehicles scanned into the PODD System (Print-On-Demand-Decal) and AVIS (Automated-Vehicle-Information-System) by County Clerks Office throughout KY.
  • Monitored scanned paperwork from specific counties in KY for fraudulent Sheriff inspections.
  • Fraudulent paperwork was forwarded to KY State Police for investigation.
  • Scanned and edited computer system for applications for motor vehicles that were reported stolen.
INTERNAL POLICY ANALYST II, 11/2007 to 08/2012
CHFS/OATS/DIVISION OF PROCUMENT SERVICESCity, STATE,
  • Served as IT Governance Contract Administrator for CHFS (aka PPATS-Procurement Payables Asset Tracking System) by way of IT routing slips and CHFS Purchase Request Forms.
  • Monitored and controlled the IT Purchasing electronic email box for all IT purchases logged by way of PPATS monitoring system.
  • Verified initial documentation, pre-audit documents and also served as a resource to agency management during evaluation and monitoring of technology projects.
  • Adhered to cabinet and state policies and legal requirements by administering and monitoring small purchases.
  • Worked as liaison between the business functions of the agency and system functions.
  • Worked with supervisors and managers regarding technology projects for evaluation, requirements and cost of licenses needed for computers.
  • Collaborated with fellow team members to manage large volume of computer request and/or computer licenses.
Education
Associate of Applied Science: Business Administration, Expected in 05/2002 to Kentucky State University - Frankfort, KY
GPA:

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Resume Overview

School Attended

  • Kentucky State University

Job Titles Held:

  • DATA ENTRY CLERK
  • ADMINISTRATIVE ASSISTANT 1
  • TRANSACTION CLAIMS PROCESSOR
  • DOCUMENT PROCESSING SPECIALIST 1
  • ADMINISTRATIVE ASSISTANT
  • INTERNAL POLICY ANALYST II

Degrees

  • Associate of Applied Science

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