LiveCareer-Resume

data entry clerk resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Collaborative, creative, and customer driven professional with over 6 years of experience. Delivers high quality and consistent customer service while multitasking in fast-paced work environments. Skilled in marketing store products to increase overall company revenue.

Skills
  • Proficient in typing, operating a cash register, and standard office equipment.
  • Basic research and collection skills. Entering and transferring data into databases.
  • Improving Customer experience.
  • Problem/Complaint resolution.
  • Multi-Line Phone Proficiency
  • Data Processing
  • Effective communicator.
  • Accuracy and attention to details.
  • Positive attitude.
  • Good Interpersonal Skills.
  • Microsoft office.
  • Organizational and time management skills.
  • Active listening skills.
  • Planning and Coordination
  • Problem-Solving
  • Problem Resolution
  • Microsoft Word
  • Computer Skills
  • Data Management
  • Adobe Photoshop
  • Adobe InDesign
  • Adobe Illustrator
  • Adobe Suite
  • Advanced Computer Skills
  • Property Claims
  • Strong Interpersonal and Communication Skills
  • Database Management
  • Data Analysis
  • Policy Investigations
  • Risk Assessment
  • Claims File Management Processes
  • Coverage Assessments
  • Report Writing
  • Claims Processing
  • Claims Investigations
  • Filing and Data Archiving
  • Data Integrity
Experience
Data Entry Clerk, 10/2022 - 06/2023
Peraton Linthicum, MD,
  • Process insurance claims. Input high volume of data from multiple sources into a company shared database.
  • Verity and edited data for quality assurance.
  • Followed data program techniques and procedures to maintain data entry requirements.
  • Perform general office tasks (i.e., scanning documents, answering phones, making outbound calls.
  • Certify that claim data is accurate and complete maintaining superior assurance measures.
  • Collected and organized information for entry, prioritizing entries to increase efficiency.
  • Addressed data problems, troubleshooting solutions to minimize interruptions.
  • Scanned and stored files and records electronically to reduce paper files and secure data.
  • Audited new data, identifying potential issues and corroborating reports.
  • Contacted customers via phone or email to address data inquiries.
  • Proofread and edited documents to correct errors.
  • Verified confidential or private client information in adherence to state and federal laws.
  • Revised standard operating procedures to reflect current practices.
Service Experience Specialist, 03/2021 - 08/2022
Armstrong World Industries, Inc. Millwood, WV,
  • Assisting customers with a variety of transactions through seamless and friendly
  • experience.
  • Demonstrates expertise in all technology used at the store.
  • Defuse customer situations and provide resolution in a timely and effective manner.
  • Mentoring new associates.
  • Leading team in driving sales, meeting company metrics, good customer service, and development.
  • Trusted in handling the money, maintaining store's safe fund, creating deposits and logging data
  • Enter in sales, returns, and other customer data in store' virtual library.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Collected deposits or payments and arranged for billing.
Key Holder, 02/2020 - 12/2020
Tailored Brands Dallas, TX,
  • Protected store assets by assisting with audits, routine cycle counts and physical inventory.
  • Facilitated and developed lasting relationships with clients to increase client retention.
  • Incorporated product knowledge in sales process to maximize sales, units sold and dollar value of transactions.
  • Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
  • Created an engaging and genuine shopping experience for customers.
  • Verified and confirmed shipments of new stock. Managed and inventoried the stockroom. Lead role of training new associates.
Sales Associate, 03/2019 - 03/2020
Kane's Furniture Ocoee, FL,
  • Maintained guest services per company standards
  • Supported the store management team by generating sales, conducting housekeeping, merchandising, signing, pricing, point of service operations, and loss prevention in adherence to all company policies and procedures
  • Performed cash and credit transactions via cash register
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Built and maintained relationships with peers and upper management to drive team success.
Sale Associate, 07/2019 - 02/2020
Myeyedr Wisconsin Rapids, WI,
  • Optimized opportunities to sell products.
  • Inspired customers to purchase with advanced knowledge of products.
  • Engaged customers to build an idea on what the customer’s wants and understanding the customer’s needs by proactively approaching
  • customers and starting conversation.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Ensured that the store looks inspiring for
  • customers to shop.
  • Operated cash and credit registers. Met sales objectives.
  • Used technology resources to assist customers in locating and selecting items.
  • Built and maintained relationships with peers and upper management to drive team success.
Sales Lead, 11/2018 - 03/2019
Tata Consultancy Services Corning, NY,
  • Trained Associates
  • Opened and Closed store
  • Performed manager operations and tasks
  • Maximized personal and store sales results through providing customer service utilizing connections and conversations
  • Used product knowledge, and personal knowledge to sale and enhance the customer's experience
  • Prevented external & internal sale losses.
  • Managed cash register operations using POS system and processed sales and returns.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Education and Training
Certificate of Accomplishment And Completion From NOCTI: Advertising, Graphic Design, and Commercial Arts, Expected in 06/2017
-
Delaware County Technical School - Media, PA,
GPA:
Status -
High School Diploma: , Expected in 06/2017
-
Penn Wood High School - Lansdowne, PA
GPA:
Status -
: Graphic Design, Expected in
-
Delaware County Community College - Media, PA,
GPA:
Status -

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Resume Overview

School Attended

  • Delaware County Technical School
  • Penn Wood High School
  • Delaware County Community College

Job Titles Held:

  • Data Entry Clerk
  • Service Experience Specialist
  • Key Holder
  • Sales Associate
  • Sale Associate
  • Sales Lead

Degrees

  • Certificate of Accomplishment And Completion From NOCTI
  • High School Diploma

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