Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning. Efficient and precise with commitment to finishing jobs quickly and accurately. Proven ability to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity.
Skills
Data entry specialist
Paperwork management
Shipping
Hand Tools
Merchandising operations
Merchandising expertise
Overstock management
Merchandising plan creation
Stocking and replenishing
Stocking
Goal-oriented
Detail-oriented
Motivated team player
Excellent communication skills
Skilled problem solver
Data collection and analysis
Label Preparation
Packaging
Housekeeping skills
Merchandising displays
Reading planogram
Corporate visual standards
Product knowledge
Inventory management
People-oriented
Customer-oriented
Superior organization ability
Active listening skills
Friendly demeanor
Work History
05/2019 to 04/2020
Data Entry Clerk and Warehouse AssociateNestle International – Portland, ME,
Organized, sorted and checked input data against original documents, scanned documents and saved in database to keep records of essential organizational information, entered numerical data into databases with speed and accuracy using 10-key pad, added documents to file records and created new records to support filing needs, obtained scanned records and uploaded into database, evaluated source documents to locate information needed for each data entry field, reviewed and updated client correspondence files and database information to maintain accurate records, corrected any data entry error to prevent later issues such as duplication or data degradation, entered client information into databases quickly and with minimal errors, verified accuracy and validity of data entered in databases, assembled orders and packed items for shipment, conveying orders to shipping personnel, operated PC and RF-based computer systems with high level of accuracy, reduced fulfillment errors by using RF scanners to quickly pick items to proper bins, operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents, compared received packages against shipping documents, shipped material and performed boxing, packing, labeling and preparation of any related documents, moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse, kept warehouse clean and organized to maximize team efficiency and productivity, inspected ingoing and outgoing shipments to verify accuracy and prevent errors, unloaded deliveries from trucks in prompt fashion, reviewed printed tickets or digital orders to get item numbers and merchandise locations, labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors, operated equipment such as pallet jacks and hand trucks to move heavy boxes, used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport, coordinated efficient organization, palletizing and transportation of completed packages
05/2005 to 04/2019
Merchandising SpecialistToll Brothers – San Ramon, CA,
Optimized store displays and appearance via strategic merchandising, restructured company merchandising standards to increase customer traffic and product exposure, developed merchandising strategy to efficiently move overstock, maintained clean store by returning items to proper places, arranged merchandise in alignment with store planogram, changed displays to reflect new promotions, managed aesthetically pleasing displays to showcase company products and increase sales, monitored and replenished display inventory and restructured according to available stock, updated pricing and signage to complete product displays and educate customers
02/2004 to 05/2005
Sales ConsultantWireless Retail Inc. – City, STATE,
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral, prepared sales slips, demonstrated use and care of merchandise, suggested accessories and complementary purchases, developed positive customer relationships through friendly greetings and excellent service
09/1999 to 02/2004
Office Clerk and Warehouse AssistantDennis School Uniform Co – City, STATE,
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance, provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment, prepared packages for shipment, pickup and courier services for prompt delivery to customers, maintained organized files and stocked supplies to support team needs and maximize performance, kept reception area clean and neat to give visitors positive first impression, interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members, maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction, organized boxes and products in the warehouse to facilitate retrievals, kept warehouse clean and organized to maximize team efficiency and productivity, assembled and filled more than 50 shipments per day and prepared all shipping documentation, inspected products for defects and damages and examined incoming and outgoing shipments to verify accuracy and prevent errors, managed product staging to efficiently transfer items between receiving, storage and shipping locations, recorded information, shortages and discrepancies in the inventory system to keep records current and accurate, shipped material and performed boxing, packing, labeling and preparation of any related documents
Education
Expected in 05/1988
Diploma: Silver High School - Silver City, NM GPA:
Classes included English literature, Government, History (US and World), Geography, Drama, Music (guitar and choir), Intermediate math, Carpentry, Science, and Biology. After school activities included Nature Science and AV Club
Expected in 05/1990
: Travel And Tourism Lamson Jr College - Mesa, AZ, GPA:
Classes included Computer Data Entry, using specific programs to enter customer flight destinations, hotels and rental cars, and suggesting popular sightseeing attractions tailored to destination city.
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