Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Dependable medical team member with [Number] years of experience in [Type] office settings. Talented at supporting office operations and physicians by coordinating patient information, [Task] and [Task]. Friendly and helpful in patient interactions to improve satisfaction ratings and patient loyalty.

  • Collecting information
  • Spreadsheet management
  • Filing and data archiving
  • Advanced clerical knowledge
  • Data processing
  • Customer service-oriented
  • Excellent communication skills
  • Understands grammar
  • Safety regulations
  • Customer relationship management
  • Pleasant demeanor
  • Multi-line phone proficiency
  • Insurance processing
  • Strong interpersonal skills
  • Order processing
  • Time management
  • Self-directed
  • Quality assurance
Data Entry Clerk, 07/2018 - 02/2019
Citi Trends, Inc. Conway, SC,
  • Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
  • Entered data into spreadsheets, documents and databases, maintaining [Number]% accuracy rate.
Medical Office Manager, 08/2013 - 07/2018
Concentra Greenwood, IN,
  • Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
  • Communicated with patients with compassion while keeping medical information private.
  • Delivered income records, balance sheets and [Type] documents to board to keep executives informed of all potential financial issues.
  • Worked closely with the store manager to maintain day-to-day operations.
  • Solicited medical history information from patients to provide the best and most effective medical advice.
Medical Assistant, 08/2013 - 07/2018
Geisinger White Haven, PA,
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Used [Type] software to process patient payments and update accounts.
  • Administered rapid tests such as [Type] and [Type] to help clinical staff assess conditions.
  • Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Communicated with patients by phone and via written correspondence.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Cleaned, restocked and prepared exam rooms and medical equipment.
  • Answered appointment calls.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Coordinated and executed proper medical waste disposal.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
  • Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Cleaned and disinfected chairs and equipment according to facility policy.
  • Scheduled appointments for patients via phone and in person.
  • Requested scripts from doctors and verified insurance and coding.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Maintained clean and organized work area with adequate supplies and reagents.
  • Obtained and recorded patient vital signs; escorted patients to examination rooms and documented medical histories.
Education and Training
Certificate : Cosmetology , Expected in 05/2013
Wallace State Community College - Hanceville - Hanceville, AL
High School Diploma: , Expected in 05/1990
Hanceville High School - Hanceville, AL

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Resume Overview

School Attended

  • Wallace State Community College - Hanceville
  • Hanceville High School

Job Titles Held:

  • Data Entry Clerk
  • Medical Office Manager
  • Medical Assistant


  • Certificate
  • High School Diploma

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