Objective: An active employee who contributes to the success of the company, by interacting with all employees on a business level. Willing and ready to learn new task and programs. Summary: Dedicated and hardworking Clerical Assistant driven to tackle various administrative task in fast-paced environments. Consistent team player committed to building cohesion across diverse groups. Known for maintaining calm and pleasant demeanor under extreme pressure.
Skills
Team Player and Motivated Individual
Positive and Energetic
High Stress Tolerance
Ability to multitask
Billing and Invoicing
Data Entry
Coordinator
Attention to Detail, Word Processing
Business correspondence
Clerical
Contracts
Customer Service
Email
Fax
Filing
Inventory
Invoicing
Meetings
Excel Spreadsheets
Microsoft Word
Multi-line telephone
Office equipment
Office machines
Customer service
10 Key
Experience
04/2021 to Current
Data Entry ClerkHoya Corporation – Hartford, CT,
Reviewed and updated account information in company computer system.
Identified and corrected data entry errors to ensure all freight received is accurate.
Image all BOL and sort by date and control number.
Knowledge in using the software As400.
Proficient use of office equipment (image scanning machine and printer).
Knowledge using RVI system to image all documents already keyed.
01/2020 to 06/2021
Transportation DispatcherCleveland Brothers Equipment Company – Bridgeville, PA,
Create Wave Sheets for floor workers
Create Excel Spreadsheets
Microsoft Word Processing
Maintained Office Records
Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.
Answer multi-line telephone systems
Dispatch Outbound Trucks
Receive Inbound Trucks
Call center incoming and directing outgoing calls
Data Entry
Star Program
Create Master BOL and Loading Manifest
Department of Transportation and the Federal Motor Carrier Safety Administration (FMCSA) knowledge in their guidelines and regulations
Dispatch DDU Route Drivers
Knowledge in weight capacity per tractor trailer and weight restrictions per axel
Problem Solving
Communicate via telephone or email with other Dispatch / Brokers
Relayed information between drivers and recipients, including ETA and potential delays.
Tracked shipments and recorded updates in company database.
Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
Provided clients with assistance in preparing required travel documents and forms.
Give RDU drivers their paperwork and copies with return sheets for their pickups and returns
High stress tolerance in fast paced environment
Adjust well with different management personnel to accommodate the companies needs
Ability to learn new computer software in a short period of time
Accommodate quickly to changes within the company
Keep Dock Check updated
Checked out trucks to Designated Drivers
Create AirWay Bills according to airlines and Contracts for freight being delivered thru air
Track air freight that left and track air freight coming in
Getting ETA’s for air freight and also scheduling pickups for inbound ain’t freight
Ensure all returned freight is staged accordingly and placard correctly
12/2018 to 12/2020
Office ClerkOrsini Healthcare – Elk Grove, IL,
(on call).
Computer Software.
Bill clients through certain software.
Close Out accounts documents by getting paperwork together with correct bills.
Create Idoc’s.
Print and Scan documents.
Email documents thru scanning machine.
Fill out Exceptions and submit thru email.
Supported office clerical functions using Word Processing along with other software, email and office machines.
Complied with confidentiality regulations in handling customer information.
Transcribed documents using Excel and maintaining correct number % accuracy.
Kept office records organized and supplies organized well stocked for optimal team performance.
Supported office needs including taking messages, scanning documents and routing business.
Created new appointments and re-scheduled missed appointments.
12/2018 to 12/2019
Office CoordinatorPro Service Hawaii – Honolulu, HI,
Filing on a daily basis.
Scanning Documents.
Utilize Fax Tech.
Print all invoices accordingly to date and time.
Email Invoices to Administration and other head leads and supervisors within the department.
Computer software and programs.
Presented great Customer Service to all clients.
Entered Data Entry on a daily basis.
Managed reception and lobby area, greeted visitors and responded to for information.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Strength in developing organizations systems for contracts, records, reports and agendas.
Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
Knowledge with the standard operating system within the company
Receive and screened high volume of internal and external communications.
Greeted visitors and callers daily to handle inquiries or direct to appropriate persons.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Supported office needs including taking messages, scanning documents and routing business correspondence.
Answer phone calls daily and pleasantly welcomed visitors to office.
Maintained business records by updating customer information.
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