Dedicated, focused, and multifaceted typist with several years of experience in administrative roles. Adaptable, organized, professional, and adept at managing multiple projects with ease using expert time management methods. Possesses excellent communication skills and can answer a high volume of incoming correspondence (via phone, chat, or email) while handling in-person inquiries from clients and colleagues. Excels at prioritizing, working independently or on a team, and following through to achieve project goals. Superior WPM typing speed and diverse software efficiency.
Highlights
Microsoft Office proficiency
Quickbooks
Meticulous attention to detail
Time management
Self-directed
Strong problem solver
Advanced MS Office Suite knowledge
Adobe Suite Proficiency
Strong interpersonal skills
Proofreading
Email management
Meeting planning
Report writing
Schedule management
Types at 80 wpm
AS/400 proficiency
Administrative operations
Invoicing and billing
Data entry
Education
Southern New Hampshire UniversityHooksett, NHExpected in – –:English - GPA:
Experience
Als Limited - Data Entry Clerk Salt Lake City, UT, 07/2016 - Current
Compiled statistical information for special reports in AS400.
Created new orders in Oracle to manage samples and associated data.
Reduced physical document storage 97% by scanning and eliminating outdated records.
Obtained scanned records and uploaded into company databases.
Maintained quality levels above prescribed minimums to support team productivity and efficiency.
Identified and corrected data entry errors to prevent duplication across systems.
Transferred completed work to Superintendents for review and approval.
Organized billing and invoice data, prepared accounts receivable and generated revenue reports to provide controllers with vital financial information.
Prepared payroll documentation by entering data into cumulative payroll document.
Proofread documents, editing materials to correct grammar and spelling mistakes.
Adhered to strict data confidentiality policies to prevent information leakage.
Translated written documentation and notes into emails and other types of correspondence.
Volunteered to assist with special office projects, successfully completing all tasks prior to deadlines.
Reviewed daily work order sheets and service log source documents to locate required data for entry.
Accelerated paperwork processing 100% by developing more effective filing system.
Cenergy - Typist Sterling, VA, 03/2015 - 12/2015
Composed notes from meetings and stand-ups and added them to digital record.
Applied shorthand techniques to improve speed and accuracy of documents.
Proofread audio transcript to establish proper phrasing and wording of audio transcriptions.
Converted paper documents into digital files and added documents into database systems.
Proofread documents and corrected errors in grammar, spelling and punctuation.
Accurately entered data in numerical and alphabetical order.
Handled and cataloged classified and confidential information in Oracle Systems.
Transcribed dialogue, conversation and discussion with rigor and accuracy.
Department Of Defense - Administrative Assistant Picatinny Arsenal, NJ, 06/2012 - 01/2015
Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
Directed customer communication to appropriate departments, personnel, and offered information to resolve inquiries, boosting customer satisfaction.
Creatively organized fundraisers and dinners for the company and non-profit clients.
Received and screened a high volume of internal and external communications, including email and mail.
Properly routed agreements, contracts and invoices through the signature process.
Rhema School - Secretary City, STATE, 08/2010 - 05/2012
Managed the day-to-day calendar for the company’s senior director.
Designed electronic file systems and maintained electronic and paper files.
Received and routed incoming calls and correspondence to promote timely communication.
Received and distributed faxes and mail in a timely manner.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Wrote reports and correspondence from dictation and handwritten notes.
Composed, proofread and distributed clean and professional business correspondence and internal team communications.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Accomplishments
Increased office organization by developing more efficient filing system and client database protocols.
Preserved an accuracy of 93% during 4 years of employment.
Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Payroll Assistance - Assisted with payroll preparation and entered data into cumulative payroll document.
Selected to train new office personnel in policies, procedures, and office management software.
Improved office productivity 100% by devising numerous process improvements.
Answered as many as 16 customer inquiries each day.
Research - Investigated any necessary information for proper billing for insurance companies, patients and DMEs such as proper billing codes.
Administration - Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
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