Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Education and Training
Florida Career CollegeMiami, Hialeah, FLExpected in 11/2022 – –College Degree:Medical Assistant - GPA:
West Park High schoolWest Park, FLExpected in 06/2019 – –High school diploma: - GPA:
Certifications
Workday (7 years)
PeopleSoft (3 years)
Taleo (4 years)
HR Sourcing (3 years)
Talent Acquisition (4 years)
Oracle (4 years)
Event Planning (4 years)
Project Management (4 years)
Performance Management (5 years)
Pricing (5 years)
EHR systems (2 years)
EKG (2 years)
Computer literacy (3 years)
CPR (3 years)
HIPAA (3 years)
OSHA (3 years)
Phlebotomy (3 years)
HCPCS (2 years)
Medical billing (3 years)
Medical imaging (3 years)
Data entry (3 years)
Problem management (4 years)
Medical scheduling (3 years)
Medical coding (3 years)
Time management (3 years)
Time & attendance systems (6 years)
Hospital experience (3 years)
Front desk (4 years)
ATS
Change Management
Interviewing (5 years)
Computer Networking
Experience
Truelieve - Data Entry Clerk Fort Pierce, FL, 12/2019 - Current
Insert customer and account data by inputting text based and numerical information from source
documents within time limits
Compile, verify accuracy and sort information according to priorities to prepare source data for
computer entry
Review data for deficiencies or errors, correct any incompatibilities if possible and check output
Research and obtain further information for incomplete documents
Apply data program techniques and procedures
Generate reports, store completed work in designated locations and perform backup operations
Scan documents and print files, when needed
Keep information confidential
Respond to queries for information and access relevant files
Comply with data integrity and security policies
Ensure proper use of office equipment and address any malfunctions
Marriott International - Cook Manager Grapevine, TX, 03/2019 - 03/2022
Helped out in various capacities on line when restaurant was extremely busy or when employees were absent.
Educated culinary staff on all current safety and food regulations to keep kitchen compliant.
Directed preparation, delivery and service of catering and special meal requests.
Employed training and motivational techniques to keep atmosphere constructive for employees.
Trained kitchen staff in safely operating and handling equipment, machinery and utensils.
Ordered food supplies every week to restock inventory, remaining aware of budgets.
Prepared recipes, menu cycles and portion sizes within restaurant budgets.
Evaluated staff job performance, rewarded excellent work and issued disciplinary action when appropriate.
Controlled food costs by adhering to purchasing specifications, product storage requirements and recipe standards.
Towne Park Ltd. - Guest Service Associate Danville, PA, 02/2019 - 04/2021
Create a welcoming experience by authentically greeting, every guest every time
Make a connection with guests by engaging in friendly and genuine conversation throughout each transaction; asking open ended questions about the guest’s shopping experience and using those questions to assess, understand, and determine how to tailor your approach
Welcome guests into self-checkout and provide assistance as needed
Scan and bag all guest items efficiently, neatly, and in compliance with food safety standards and company best practices
Work efficiently to minimize guest wait time while maintaining guest service and accuracy
Make the guest aware of current and upcoming brand launches, store activities, and events
Speak to the benefits of the REDcard with every guest and assist them through the application process
Understand and show guests how to use Wallet and the other features and offerings within the Target
App
Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate, and use them
Attempt every return and follow register prompts, be empowered to make it right for the guest while following Targets policies and procedures
Make it right for the guest by de-escalating any negative situations and recover the guest shopping experience while following Target’s policies and procedures
Deliver easy and seamless service to all Order Pick Up, Drive Up, Registry, and Photo guests
Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers)
Stock supplies during store open hours while being available for the guest
Say thank you after every guest interaction and be sure every guest leaves satisfied with their shopping experience
Demonstrate a culture of ethical conduct, safety, and compliance
All other duties based on business needs.
Willing to relocate: Anywhere
Additional Information
Willing to relocate: Anywhere, Authorized to work in the US for any employer
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