To secure a position with a well established organization with a stable environment that will lead to a
lasting career. Courteous demeanor, Adaptive team player, Data Entry, Data collection, Microsoft
knowledge, Large cash/check deposits expert, Customer Service expert, Telecommunication skills.
Work Experience
Data Entry, 02/2015 to 10/2015 Ul – Agoura Hills, CA,
Organized billing and invoice data and prepared accounts receivable and expected revenue reports for controllers.
Duties may include verifying data and preparing materials for printing.
Verified that information in the computer system was up-to-date and accurate.
Developed more efficient filing systems and customer database protocols.
Maintained detailed administrative and procedural processes to improve accuracy and efficiency, etc.
Receptionist, 05/2014 to 01/2015 Faegre Baker Daniels – Indianapolis, IN,
Maintain calendar and scheduling for staff and board members.
Screen calls, take messages, respond to inquiries and request for information as directed.
Maintain General Manger files and information flow including inbox/outbox, email, mail.
Research, filing, document preparation as directed.
Customer Service Representative, 11/2013 to 04/2014 Hubbell Inc. – Greenville, SC,
Excelled in exceeding daily credit card application goals.
Assisted customers with store and product complaints.
Organized weekly sales reports for the sales department to track product success.
Performed daily maintenance of the loan applicant database.
Educated customers on the variety of loan products and available credit options.
Collections, answering multi-line phone, lending loans with proper information etc.
Customer Service Representative, 11/2012 to 11/2013 Hubbell Inc. – Lincoln, NH,
Assist clients with proper transportation meeting all the needs of medicaid recipients.
Made reasonable procedure exceptions to accommodate unusual customer requests.
Provided accurate and appropriate information in response to customer inquiries.
Addressed customer service inquiries in a timely and accurate fashion.
Education and Training
High School Diploma: , Expected in 05/2010 Opelousas High School - Opelousas, LA GPA:
Skills
10-Key, accounts receivable, administrative, billing, Maintain calendar, Creative
Problem Solving, credit, Critical Thinking, clients, Client Relations, Customer Service, Data Collection, Data Entry, database, Documentation, Email, Executive Management, fashion, Filing, General Manager, Letters, materials, Microsoft Excel, mail, Microsoft Office Suite, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multi-Tasking, Needs Assessment, Internet Research, Organizational Skills, processes, Proofreading, protocols, public speaker, Speaking, Reading, Research, sales, sales reports, Scheduling, Spreadsheets, take messages, phone, Telephone Skills, Transcription, transportation, Type 40 WPM, Typing, Vendor Management
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