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Data Clerk Supervisor Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Skilled Data Entry Operator with 8 years of experience in data processing. Focused on maintaining high-quality data and improving performance standards. Prioritizes professionalism, organization and efficiency.

Skills
  • Multitasking and Prioritization
  • CSR
  • Report Generation
  • Data Management
  • Alphanumeric Entry
  • Data Verification
  • Microsoft Office Suite
  • Data Compilation
  • Data Review
  • EMR Software
  • Records Management
Education
Texas A&M University San Antonio, TX, Expected in 2018 BBA : Business Administration - GPA :
Palo Alto College San Antonio, TX Expected in 2017 Associate of Arts : Business Administration - GPA :
Palo Alto College San Antonio, TX Expected in 2016 Associate of Arts : Administrative Computer Technology - GPA :
Work History
Risk Strategies Company - Data Clerk Supervisor
Darien, CT, 02/2020 - Current
  • Oversees the 1115 Waiver Spreadsheet for accuracy and data entry for High Risk facilities
  • Evaluated source documents to locate information needed for each data entry field.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Managed large data projects, including workflow scheduling, data entry and accuracy verification.
  • Corrected any data entry error to prevent later issues such as duplication or data degradation.
  • Managed 5 data Spreadsheets across 4 systems to provide 1115 Medicaid Waiver and Senior Management Coordinator with real-time information.
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
  • Trained all Administrative Assistants in specific job requirements for their daily duties to include Electronic Medical Records (EMR
  • Monitored database updates and verified for correctness.
Champion Home Builders - Administrative Assistant
Corona, CA, 04/2019 - 02/2020
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Executed record filing system to improve document organization and management.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Entered and maintained departmental records into company database using EMRx.
Rite-Hite - Customer Service Representative
Kent, WA, 08/2015 - 03/2016
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
  • Codified office structures and processes to promote teamwork and performance.
  • Devised innovative strategies to improve customer satisfaction scores and meet company goals.
  • Monitored customer service operations to assess agent performance and provide feedback.
  • Demonstrated an excellent understanding of insurance (Medicaid, Medicare, and CHIP) and eligibility for Methodist Homeless programs
  • Reconciled charges at the end of each day; maintained error-free daily balance sheets
  • Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.
  • Acted as first point of contact and set appointments for prospective clients.
  • Assisted patients in filling out check-in and payment paperwork.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Palo Alto College - Administrative Assistant
City, STATE, 08/2013 - 03/2015
  • Assisted with file audits for students, including meeting with students and assisting with class schedules for upcoming semesters
  • Coordinated front office duties, including customer service, patient scheduling and billing.
  • Generated specific candidate pool for student opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Tracked key dates and deadlines and maintained specific personnel lists.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Drafted reports for upper management as directed.
  • Received incoming calls and handled data requests from internal stakeholders.
  • Maintained databases, mailing lists, telephone networks, and other information to facilitate functioning of health education programs.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
  • Handled incoming and outgoing correspondence, including mail, email and faxes.
  • Created and managed office systems to efficiently deal with documentation.
Languages
Spanish :
Native or Bilingual
Negotiated :

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Resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Texas A&M University
  • Palo Alto College
  • Palo Alto College
Job Titles Held:
  • Data Clerk Supervisor
  • Administrative Assistant
  • Customer Service Representative
  • Administrative Assistant
Degrees
  • BBA
  • Associate of Arts
  • Associate of Arts

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