Driver Manager providing encouragement and direction to drivers related to transportation, dispatch and safety activities. Established cooperative and effective working relationships with team to facilitate efficient driving practices. Maintained current knowledge of program rules, regulations, requirements and routine records. Results-focused trucking professional with strength in on time deliveries and customer satisfaction. Proactive leader with strengths in communication and collaboration. Proficient in managing relationships with freight providers to minimize cost to the Company while maintaining quality and timeline expectations. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Skills
Process Monitoring
Analytic Tools and Methods
Complex Problem Solving
Warehouse Inspections
Worker Supervision
Verbal and Written Communication
Equipment Inspection
Logistics Database Management
Maintenance and Repair Orders
Schedule Management
Fleet Inspections
Issue Resolution
Regulations Compliance
Shipment Tracking
Budget Preparation and Management
Customer Service
Time Management
Logistics Integrations
Recruiting and Interviewing
Logistics Planning
Decision Making
Relationship Building
Operations Control
Onboarding and Training
Logistics Data Analysis
Critical Thinking
Crime Prevention Methods
Screening Wands
De-escalation Techniques
Attentive and Observant
Team Player
Intruder Removal
Security Team Coordination
Professional Demeanor
CPR Certified
High Level of Integrity
Pattern Recognition
Interior and Exterior Patrol
Experience
Security Officer, 01/2022 - Current Quickway Carriers – City, STATE,
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
Observed patrons and customers to quickly address security situations.
Warned persons of rule infractions or violations and evicted violators from premises.
Enforced security regulations and escorted non-compliant individuals to private areas for processing.
Secured personnel and premises by inspecting buildings and patrolling property.
Addressed problems quickly and reported clear information while working under minimal supervision.
Guarded restricted areas to prevent unauthorized entry.
Searched individuals and baggage for weapons and other prohibited items.
Provided friendly and professional assistance to employees, visitors and customers.
Maintained high levels of alertness throughout shifts.
Monitored building and property entrances and exits to detect intrusions and protect assets.
Identified suspicious activity to determine appropriate response.
Dallas Operations Manager/Driver/Dispatcher, 11/2017 - Current South Lake Trans – City, STATE,
Kept track of driver hours and miles to achieve maximum productivity in given hours.
Tracked driver behavior, timekeeping and attendance.
Coordinated load planning for drivers to minimize dispatch delays.
Initiated team briefings for drivers to discuss key performance targets and ways to improve bottom line.
Arranged for onsite periodical inspections of vehicles in use.
Drove vehicles with capacities over 80 thousand plus pounds to transport materials to and from offices and industrial yards.
Maintained costs and profits within budget and managed records of personnel, expenditures and government rules and driving regulations, using excell spreadsheets.
Identified root causes and feedback outcomes by communicating with team for service monitoring.
Investigated collisions and passenger injuries, documenting incidents in reports.
Led and managed projects to support logistics efforts and plans.
Consistently met company and department objectives within budget and time constraints.
Recruited top talent through interviews and personnel recommendations.
Handled departmental scheduling to maintain proper staffing for shifts.
Identified opportunities to reduce cost and improve productivity.
Created policies and procedures to inform and educate personnel on logistics activities.
Directed investigations to verify and resolve customer or shipper complaints.
Reviewed profit and loss statements and metrics to identify trends and opportunities.
Communicated with team leaders to manage driver pay, bills, security and home time.
Supported succession planning by identifying drivers with high potential for career progression.
Conducted exit interviews with departing drivers to identify and implement changes to improve driver retention.
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