Cuny Office Assistant To The Vp Of Student Success resume example with 15+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Committed and motivated with exceptional customer relations and decision making skills. Strong work ethic, professional demeanor and great initiative Knowledge of Word, Excel, WindowsBilingual English/Spanish Dedicated [Job Title] with over [Number] successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of [Software] and history achieving high data output.
Skills
Copying
Data Entry
Faxing, Filing, Scanning
Payroll
Progress
Spreadsheet management
60 WPM typing speed
Multi-Line Phone Proficiency
Advanced Clerical Knowledge
Employee training and development
Calender Management and Administrative support
Database Management
Work History
CUNY Office Assistant to the VP of Student Success, 11/2013 to Current Trinity Health Corporation – Mason City, IA,
Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data.
Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
Worked with upper management to complete complex projects on tight budgets within specific timelines.
Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Processed payments and documented account changes for financial accuracy and transparency.
Processed invoices and expenses using PeopleSoft software called CUNYFirst and E-Procurement Software to facilitate on-time payment.
Managed smooth processing of Timesheets, Invoices, divisional departmental paperwork to support office productivity.
Organized weekly staff meetings and logged minutes for corporate records.
Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
Drafted [Timeframe] time sheets for [Number] executives and employees.
Screened applicant resumes and coordinated both phone and in-person interviews.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Supported [Job title]s and [Job title]s with effective correspondence management, document coordination and customer relations.
Organized international and domestic travel arrangements for up to [Number] staff members, including all transportation and hotel stays.
Coordinated travel arrangements, including booking airfare, hotel and ground transportation.
Assisted with event planning, including associated travel and logistical arrangements.
Arranged rapid office equipment repair and maintenance with vendors.
Organized, stored and retrieved files to enhance daily operations and support customer needs.
Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Managed multi-line telephone system and greeted claimants during office visits.
Monitored [Job title]'s work calendar and scheduled appointments, meetings and travel.
Greeted numerous visitors, including VIPs, vendors and interview candidates.
Compiled company information and related material and distributed it to candidates.
Performed wide-ranging administrative, financial and service-related functions including [Task] and [Task].
Assessed urgency and priorities before accepting or declining appointments and meetings with CEO.
Front Desk Receptionist/ Bursar, 09/2007 to 06/2012 Children’s Aid Society, Rhinelander Nursery – City, STATE,
Performed daily clerical functions: phones, typing, filing, copying, faxing and scanning Answered and screened phone calls for staff and general meet and greet receptionist Fielded questions and marketed programs offered Managed bulk mailings Disbursed payroll checks and responsible for weekly bank deposits Reviewed student accounts; identified and reported delinquent accounts and initiated collection Prepared weekly invoices, inputting information and regular periodic accounting reports.
Afternoons-After School Program Assistant General assistant and go-to person for after school director and staff Created lists, calendars and schedules for general operation of program Kept communication open with parents through e-mails and mailings Kept accurate attendance records and inputted information Created and updated necessary student files with DOH regulation information Resource for parents in need concerning programs, schools and agency departments Watched children who arrived early or left late.
Swiftly responded to room requests and other inquiries made via establishment website, in-person, email or phone.
Welcomed each new arrival pleasantly and confirmed reservations and identification.
Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Registrar, 08/2006 to 02/2007 Child Care Fund – City, STATE,
Provided clients with information about programs Data Entry and administrative duties: copying, faxing, typing and bulk mailings Recruited clients at local offices and area hospitals Maintained daily contact and follow-up of member services Fort Tryon Center for Rehabilitation and Nursing.
Organized, reviewed and filed paperwork for secure recordkeeping.
Greeted every guest with personable approach and provided knowledgeable service.
Registered individuals for [Type] services, moving over [Number] applications per [Timeframe] through processing.
Verified paperwork accuracy and checked for completion prior to processing.
Ordered supplies based on stock quantities, expected usage and budget limitations.
Trained junior staff on office procedures and regulatory requirements.
Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
Drafted [Timeframe] time sheets for [Number] executives and employees.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Oversaw automated tracking and documentation of data, client correspondence and office operations.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Maintained clean reception area to promote positive, professional environment for all stakeholders, including [Job Title]s and clients.
Coordinated board and committee meetings, including schedules, information preparation and distribution.
Organized international and domestic travel arrangements for up to [Number] staff members, including all transportation and hotel stays.
Worked with upper management to complete complex projects on tight budgets within specific timelines.
Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
Coordinated travel arrangements, including booking airfare, hotel and ground transportation.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Managed multi-line telephone system and greeted claimants during office visits.
Ordered and distributed office supplies while adhering to fixed office budget.
Director of Recreations , 09/2002 to 10/2005 Director Of Recreation Department – City, STATE,
Organized, coordinated, and scheduled activities for 200 geriatric residents Coordinated the volunteer program Created daily activities, monthly events and social gatherings for the patients Supervised Recreation Aides and feeding assistants Maintained office calendar and prepared minutes for patient ombudsman meeting Managed daily charts of patient progress, care, capabilities and recreational needs Trained and hired, terminated, kept records and managed employees.
Worked closely with organizational leadership, including board of directors, to strategically affect direction of operations.
Collaborated with management, technical crew members and fellow supervisors to organize efficient operations and achieve demanding schedule targets.
Hired and directed teams of [Number] employees to achieve daily and long term operations and business goals.
Resolved all issues efficiently, which in turn enhanced customer satisfaction ratings.
Education
Associate Degree in Business Administration: Marketing, Expected in 06/2017 Bronx Community College Of The City University Of New York - The Bronx, NY GPA:
Bachelor of Arts: Business Administration, Expected in Lehman College Of The City University Of New York - The Bronx, NY GPA:
Majored in Human Resource Management
Dean's List Spring 2019
Member of The National Society of Leadership and Success
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Resume Overview
School Attended
Bronx Community College Of The City University Of New York
Lehman College Of The City University Of New York
Job Titles Held:
CUNY Office Assistant to the VP of Student Success