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crew member resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Strategic communication is a key feature for business, cultural, and academic environments.
Whether you are a big company or a cultural institution aiming for opportunities, reaching new prospects and leads is crucial to gain achievements and goals.
I have always used the latest technologies and platforms, including podcasts, SEO-oriented blog posts, email MKTG, and social media channel paid ADV, to help clients meet stakeholders on the Internet.

Off the clock, I keep building my personal branding on social media through content creation and streaming tools to promote my passion for cinema and music.

Skills
  • Social Media Managment (Instagram, Facebook, LinkedIn)
  • SEO
  • Data analytics
  • Google suite
  • Business development strategist
  • Excellent communication skills
  • Italian native speaker
  • Good level of Spanish proficiency
  • Editor and Journalist: Dude Mag contributor on cultural topics
  • Content Creator: Decamerette live streaming host, creative social media manager and video maker
  • Networking: PI-Philly board member and Social Media Manager
  • TOEFL Certificate, score: 88 (Jan. 2021)
Experience
Crew Member, 10/2021 to Current
Wildor Restaurant GroupDurham, NC,
  • Assisted customers with product, promotion and policy information.
  • Updated signage to reflect current pricing and promote target merchandise.
  • Checked out customers by processing payments and bagged items for easy transport.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Reviewed planograms and end cap placements to properly merchandise items.
  • Verified invoices against delivered merchandise to drive shipment accuracy.
  • Prepared products by adding tags and readying pallets for restocking.
Assistant Store Manager, 12/2020 to 07/2021
Rural KingGlasgow, KY,
  • Collaborate with staff to maximize customer satisfaction, streamline procedures and improve store profitability.
  • Assist in overall day-to-day store operations, including continuous development of effective store associates to achieve desired sales and results.
  • Provide mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Closely monitor customer behavior and purchasing preferences, offering constructive guidance to bolster services.
  • Monitor supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Field customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
  • Maintain retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
  • Complete frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Oversee aspects of maintenance, inventory and daily activity management to provide an optimized retail environment.
Account Manager, Social Media Consultant, 07/2019 to 01/2020
MagellanoCity, STATE,
  • Collaborated closely with clients to understand business needs and professional expectations and used information to define plan to boost success.
  • Developed online marketing strategies for small businesses and big companies.
  • Improved short- and long-term digital marketing strategies.
  • Created content plans and multichannel digital marketing strategies for B2C and B2B segments.
  • Interacted effectively with clients by phone, email and in person, building dynamic relationships leading to more lucrative business opportunities.
  • Updated clients on regular basis with information regarding success of digital marketing campaigns and discussed areas requiring improvement.
Account Manger, Business Developer, 02/2017 to 06/2019
Fungo MarketingCity, STATE,
  • Created effective marketing, sales and other promotional initiatives.
  • Developed and managed business proposal and contact information in company database using CRM.
  • Collaborated with other corporate departments to develop effective business strategies.
  • Defined and established goals to overcome identified business challenges related to customer retention, brand awareness, online presence and reputation.
  • Designed social media and digital marketing strategy and initiatives to promote brand building, guest retention, engagement, reputation and revenue-focused activities.
  • Aligned all visual design and brand messaging elements to deliver consistency across digital advertising and marketing platforms.
  • Grew customer base by identifying needs for relevant product solutions to fit client budgets and schedules.
  • Managed client accounts, including addressing inquiries and applying feedback to meet customer needs.
Education
Specialization: Digital Marketing, Expected in to University of Illinois At Urbana-Champaign - Champaign, IL
GPA:
  • Digital Media and MKTG Principles
  • Digital Marketing Analytics and DataViz
  • Search Engine Optimization
  • Social Media MKTG
  • Strategic Communication
  • Consumer Behavior
Master of Arts: Information, Publishing And Journalism, Expected in 07/2020 to Roma Tre University - Rome, Italy,
GPA:
  • Completed coursework in Marketing for Publishing, Media and Advertising and History of Radio and Television
  • Completed professional development in Social Media Strategies
  • 3.8 GPA
  • Thesis: Ugo Gregoretti, films and political cinema
  • Summa cum laude graduate
Associate of Arts: Marketing And Communication, Expected in 10/2014 to LUISS Business School - Rome, Italy,
GPA:
  • Completed coursework in Digital Marketing and Business Strategy, Consumer Behavior, Quantitative and Qualitative MKTG Research
  • Completed professional development in Social Media Strategies
  • 3.3 GPA
Bachelor of Arts: Political Science: International Relations, Expected in 03/2014 to Roma Tre University - Rome, Italy,
GPA:
  • Completed coursework in Comparative Politics, Contemporary History and Sociology
  • Completed professional development in Journalism, Local News and Music Reviews
  • Joined the Erasmus Programme on Academic Year 2010-2011
  • Thesis: The Memory of Squadrismo in Fictional Fascist Cinema

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Resume Overview

School Attended

  • University of Illinois At Urbana-Champaign
  • Roma Tre University
  • LUISS Business School
  • Roma Tre University

Job Titles Held:

  • Crew Member
  • Assistant Store Manager
  • Account Manager, Social Media Consultant
  • Account Manger, Business Developer

Degrees

  • Specialization
  • Master of Arts
  • Associate of Arts
  • Bachelor of Arts

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