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City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
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Dynamic versatile Bar Manager with 11 years of experience in all aspects of management and service with a proven track record of driving business and delivering superior guest service. Exceptional leadership skills and a demonstrated ability to increase repeat business, manage and train staff, and coordinate seasonal events. Strong team-building skills and excellent conflict resolution abilities guarantee satisfaction for guests. Expert at working efficiently, with strong mixology knowledge and menu creation experience as a Bar Manager.
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- Improve customer engagement by delivering exceptional service while managing the bar and tending to all guest needs
- Create new beverage recipes, including the bar’s current highest-selling drink
- Prepare and serve a variety of drinks and menu items within permanent and portable bars operating throughout the resort
- Lead and coordinate the set up of special events and private parties
- Promote upcoming bar events, programs, and weekly trivia game nights
- Recruit, hire, and train all new bar staff (currently manage a team of 20)
- Assist bartenders in maintaining adequate supplies and beer kegs for the bar and extended service area
- Adhered to all state liquor regulations, particularly in regard to intoxicated persons and minors, to ensure a safe and positive atmosphere for diners and guests
- Accurately calculated checks and made change while processing payments with close attention to detail
- Effectively handled customer complaints and special requests
- Maintained stock levels to prevent shortages of critical items
- Participated in bar incentives and contests to drive sales and promote the venue
- Cleaned and stocked glassware, assisted with beverage service, and transported dishes to the kitchen
Professional Server/Bartender
Professional Server Certification Corp.
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