Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Smart and focused Project Assistant with drive to quickly resolve issues by applying excellent attention to detail and Contact Tracer knowledge. History of skillfully coordinating resources and communications to drive project success.

Enthusiastic individual with well-developed skills, which include Salesforce and effective communication. Educated and sharp with a resolve to pitch in and help with any task. Looking to apply knowledge of Contact Tracer as a Project Assistant at a new organization.

Motivated Contact Tracer promoting skills in communication and Salesforce. Consistently ready and willing to contribute to project execution. Proven history of taking initiative to complete best-in-class projects on-time and under budget.

Determined professional with strengths in obtaining data and communication. Considered team-driven and compatible with all types of personalities. Dedicated to excellence wand best-in-class Contact Tracer project management.

Responsible contact tracer possessing first-rate scheduling, telephone and documentation abilities. Service-oriented individual with expertise in preparing and modifying documents, coordinating meetings and trips and preparing responses on behalf of company. Committed to establishing stellar rapport with clients of diverse backgrounds.

Education and Training
Strong Vincent High School Erie, PA Expected in 06/1988 High School Diploma : - GPA :
Skills
  • Meeting scheduling
  • Skilled in using Salesforce
  • Database entry
  • Schedule management
  • Working with UGK Kronos
  • Call center experience
  • Very dependable
  • Fast learner
  • I work very well with others
  • Willing to help
  • Payroll policies and procedures
  • Microsoft applications
  • Training and development
  • Skilled in Salesforce, Kronos, Spread Sheets, Teams & Slack, Microsoft and Zendesk.
Experience
Brookdale Senior Living - COVID-19 Contact Tracer /Payroll Specialist
Conway, AR, 03/2021 - Current
  • Reviewed, investigated, and corrected errors and inconsistencies in financial entries, documents, and reports.
  • Managed payroll and time and attendance systems.
  • Responded to employee inquiries regarding payroll and timekeeping.
  • Completed data entry to facilitate case interview and elicited close contacts into designated system immediately after obtaining.
  • Followed set protocol for contacting assigned newly diagnosed COVID-19 case patients and documented contact attempts and timeframes.
  • Leveraged scripted template to guide interview process, ask required questions and conduct interactions with professionalism and empathy.
  • Received processed and tracked patient documentation with speed and accuracy.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
Ambulnz - PCA
Staten Island, NY, 03/2018 - 11/2021
  • Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
  • Recorded observations and baseline measurements to maintain accurate medical records.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Conducted games and other activities to engage clients and provide mental stimulation and entertainment.
  • Performed minor housekeeping tasks, including [Action] and [Action] to keep patient areas clean and sanitized.
  • Helped patients' feel independent and dignified by assisting with activities of daily living (ADLs).
  • Completed frequent cleaning and sanitizing to maintain healthy environment for patients.
  • Planned and prepared meals meeting patients' nutritional requirements.
  • Transported patients between facility rooms and helped move individuals between mobile equipment and beds.
  • Responded to patient emergencies and physically stressful situations to restore calm or administer treatments.
  • Supported treatment goals by helping clients with prescribed medication, exercises and ambulations.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Restocked unit frequently with necessary medical supplies.
  • Promoted patient satisfaction by assisting with bathing, dressing, toileting and exercising.
  • Kept instruments and equipment clean and sanitized.
  • Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Organized games and other activities to engage clients and offer mental stimulation.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Recorded patient conditions and vital signs before and after medical operations.
Insight Global - Contact Tracer
City, STATE, 08/2020 - 02/2021

Kept meticulous notes of all changes to the project and implemented these details into the system using Microsoft, Salesforce, spread sheets, Teams, Slack.

  • Coordinated with Insight Global to understand project needs and provide needed support to meet targets.
  • Kept project progress aligned with client timelines and quality requirements through close attention to short- and long-term needs.
  • Completed data entry to facilitate case interview and elicited close contacts into designated system immediately after obtaining.
  • Followed set protocol for contacting assigned newly diagnosed COVID-19 case patients and documented contact attempts and timeframes.
  • Explained importance of contact tracing to prevent disease transmission and keep communities healthy.
  • Answered calls and interacted with community members to provide information on advocacy services.
  • Assisted individuals with navigating health care systems, appointments and classes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Furnished case patients with contact information outlined in Pennsylvania protocol for local health department to support contact tracing.

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Resume Overview

School Attended

  • Strong Vincent High School

Job Titles Held:

  • COVID-19 Contact Tracer /Payroll Specialist
  • PCA
  • Contact Tracer

Degrees

  • High School Diploma

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