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courtesy clerk manager resume example with 1 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Boost customer service team productivity while maximizing customer satisfaction with strategic call management and process improvement strategies. Skilled leader with excellent program management, relationship-building and administrative expertise. Accomplished in training new employees and mentoring established associates to drive continuous improvement.

Responsive team leader with a strong personality and a strong customer service background combined with motivational and encouraging style. Talented trainer, problem-solver and planner able to take on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.

Dedicated and hardworking kroger employee able to lead and motivate retail workers to provide exceptional service every time. Knowledgeable about all aspects of store operations and able to target improvements and enhance operations. Ready for new professional challenges and seeking career-oriented position.

Skills
  • Skilled manager
  • Managerial experience
  • Courtesy
  • Sales techniques
  • Safety regulations
  • Effective communication
  • Customer relations
  • Promotional support
  • Skilled multi-tasker
  • Focused on customer satisfaction
  • Team management
  • Training and coaching
  • Sales leadership
  • Staff leadership
  • Sanitation
  • Training
  • Customer service
Experience
Courtesy Clerk Manager, 05/2019 to 01/2020
Hy-VeeKnoxville, IA,
  • Assisted customers with price checks, heavy items and finding products.
  • Collected shopping carts from parking lot to maintain clean, organized parking lot area.
  • Worked closely with front-end staff to assist customers.
  • Packaged or bagged purchases and helped customers move items to vehicle.
  • Returned exchanged or unwanted items to correct shelf locations and organized display arrangements.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Answered questions and informed customers of current sales and promotions.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Escorted customers to desired merchandise location.
  • Greeted every customer with smile, friendly manner and personalized support to drive store loyalty.
  • Collected customer feedback and passed information onto management for review.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Placed customer items into bags using proper techniques to protect delicate items and separate different groups.
  • Promoted and explained loyalty programs to customers, helping customers complete forms to finalize membership.
  • Evaluated safety and security concerns and reported to leadership as appropriate.
Courtesy Clerk, 04/2019 to 01/2020
TruteamSaint George, UT,
  • Worked closely with front-end staff to assist customers.
  • Returned exchanged or unwanted items to correct shelf locations and organized display arrangements.
  • Packaged or bagged purchases and helped customers move items to vehicle.
  • Collected shopping carts from parking lot to maintain clean, organized parking lot area.
  • Assisted customers with price checks, heavy items and finding products.
  • Escorted customers to desired merchandise location.
  • Placed customer items into bags using proper techniques to protect delicate items and separate different groups.
  • Greeted every customer with smile, friendly manner and personalized support to drive store loyalty.
  • Answered questions and informed customers of current sales and promotions.
Insulation , 02/2019 to 03/2019
Twice DailyHuntsville, AL,
  • Layed loose insulation materials into areas such as attics and took care to achieve complete and even results.
  • Installed high-quality fiberglass insulation in new constructions.
  • Repaired, removed or applied insulation on industrial and mechanical equipment including heat exchangers, tanks and pumps.
  • Demonstrated thorough understanding of and skill for insulation preparation and installations.
  • Worked effectively in different positions and at heights to lift rolls, reach spaces and place products.
Food Service Team Member, 06/2018 to 08/2018
Six Flags Over GeorgiaCity, STATE,
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
  • Verified compliance with all sanitation and safety requirements.
  • Removed required ingredients from pantry, cleaning and cutting food items as called for by recipes.
  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
  • Upheld food safety standards at all times.
Education and Training
GED: , Expected in 12/2019 to Georgia Piedmont Technical College - Clarkston, GA
GPA:

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Resume Overview

School Attended

  • Georgia Piedmont Technical College

Job Titles Held:

  • Courtesy Clerk Manager
  • Courtesy Clerk
  • Insulation
  • Food Service Team Member

Degrees

  • GED

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