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courtesy clerk resume example with 3+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Dedicated Courtesy Clerk blends exceptional people-pleasing, physical and CRM-related skills and capabilities. Thoroughly versed in various brands, prices and ingredients. Committed to maintaining positive, friendly relationships with customers. Resourceful understanding of retail environment to assist, fulfill and resolve customer inquiries.

Meticulous fast food team member well-versed in food preparation standards and managing complex details. Brings positive attitude and solid work ethic every challenge. Organized Sandwich Artist consistently contributing to dynamic fast food team. Offers great organizational, time management and food preparation skills.

Punctual employee engaging with patrons. Industrious administrative team member with proven organizational, time management, and multitasking abilities. Consistently seeks ways to increase office efficiency and boost team productivity with exceptional clerical support. Skillfully manages records and financial processes.

Skills
  • Effective Communication
  • Teamwork and Collaboration
  • Positive Attitude
  • Dependable and Reliable
  • Outgoing and Friendly
  • Store Cleaning
  • Customer Service
  • Bagging Proficiency
  • Efficient and Courtesy
  • Cart Returns Understanding
  • Restocking Products
  • Product Knowledge
  • Order Packaging
  • Cart Collection
  • Merchandise Stocking
  • Guest Greeting
  • Price Checking
  • Calm and Professional Under Pressure
  • Responding to Difficult Customers
  • Multitasking and Prioritization
Experience
10/2020 to 04/2022 Courtesy Clerk Sprouts Farmers Market | Oceanside, CA,
  • Packaged or bagged purchases and assisted customers with in-vehicle loading.
  • Oversaw collection shopping carts from parking lot to maintain clean, organized area.
  • Escorted customers to desired merchandise location.
  • Supervised return of exchanged or unwanted items to correct shelf locations and organized display arrangements.
  • Delivered exceptional customer service by greeting customers and directing to desired items.
  • Followed best practices for bagging items in reusable, plastic and paper bags.
  • Promoted and explained loyalty programs to customers.
  • Employed proper techniques to preserve purchased items for take-home orders.
  • Shared detailed information regarding options to help customers make decisions.
  • Answered questions and informed customers of current sales and promotions.
  • Informed customers about product lines and services offered by company.
05/2021 to 01/2022 Sandwhich Artist The College Of William & Mary | Williamsburg, VA,
  • Kept customer and food preparation areas clean and well-organized.
  • Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
  • Organized food preparation stations and regularly replenished supplies.
  • Stored food properly to prevent spoilage, cross-contamination and illnesses.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Verified orders and bagged items for easy transport.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Answered guest questions, delivering most accurate and updated information available.
  • Used POS system and cash register to receive payments by cash, check, credit card and voucher.
  • Trained sandwich artists to apply attention to detail and commitment to quality.
  • Restocked kitchen supplies by rotating food according to dates.
  • Informed customers of regular deals or monthly specials to upsell orders.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Educated customers on special pricing opportunities and company offerings.
  • Documented conversations with customers to track requests, problems and solutions.
  • Addressed inquiries, resolved customer issues and managed customer relations.
  • Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
02/2018 to 06/2020 Office Assistant Build Us Hope | City, STATE,
  • Greeted visitors or callers daily to handle questions or direct to appropriate staff.
  • Documented and routed business correspondence to manage office paperwork.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Made orders for new office supplies based on demand and budgetary restraints.
  • Maintained business records by updating customer information.
  • Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
  • Oversaw workforce management and staff scheduling to keep office operations running smoothly.
  • Posted open positions on company and social media websites.
Education and Training
Expected in to to GED | Sunnyslope High School, Phoenix, AZ GPA:
Languages
English:
Native/ Bilingual
Negotiated:
Russian:
Limited
Negotiated:

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Resume Overview

School Attended

  • Sunnyslope High School

Job Titles Held:

  • Courtesy Clerk
  • Sandwhich Artist
  • Office Assistant

Degrees

  • GED

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