Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
(555) 432-1000 - - resumesample@example.com - : - -
(555) 432-1000 - - resumesample@example.com - : - -
Summary
An Individual ready to learn new skills willing to take on any challenges
Skills
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Experience
02/2022 to 06/2022
Courtesy Clerk Pcc Natural Markets – Co-Op Office - Seattle, WA,
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Oversaw collection shopping carts from parking lot to maintain clean, organized area.
- Escorted customers to desired merchandise location.
- Supervised return of exchanged or unwanted items to correct shelf locations and organized display arrangements.
- Delivered exceptional customer service by greeting customers and directing to desired items.
- Resolved customer complaints and issues to promote overall satisfaction and improve service.
- Established good working relationships with other departments to promote smooth flow of products and services throughout store.
- Followed best practices for bagging items in reusable, plastic and paper bags.
- Answered questions about current, seasonal and special sales.
- Directed customers to product locations throughout store to help find requested items.
- Responded to special requests and offered recommendations, increasing retention and loyalty via customized services.
- Took unwanted items from checkout to proper location.
- Promoted and explained loyalty programs to customers.
- Performed needs analysis and presented options based on findings to help customers make decisions.
- Employed proper techniques to preserve purchased items for take-home orders.
- Placed calls to inventory room to assist product delivery and meet customer requests.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Displayed strong telephone etiquette, effectively handling difficult calls.
11/2021 to 12/2021
Stocker Amerisourcebergen Corporation - Corporate – SC, State,
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
- Lifted materials of varied weights on regular basis.
- Assisted customers by locating items and loading heavy purchases in vehicles.
- Greeted customers and retrieved requested products to drive satisfaction.
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
- Faced products on shelves and displays to meet company policies.
- Palletized merchandise for easy movement to sales floor locations.
- Replenished items to maintain stock availability.
- Recorded merchandise moves for correct product counts and checked quantities against stocking reports.
- Resolved or assisted in handling routine customer concerns within established guidelines.
- Updated product labels to reflect accurate pricing.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Updated products with new pricing or temporary promotion signs to increase sales.
- Arranged product on shelves following merchandising guidelines.
- Stocked merchandise by UPC codes and read labels to match.
- Broke down and discarded empty packaging and boxes after stocking products.
- Maintained merchandise presentation by stocking and rotating merchandise.
- Received and stocked merchandise and organized and maintained backroom by following company safety, cleaning and operating procedures.
- Inspected items received for damage or other issues.
- Processing freight and preparing backroom for incoming freight.
- Unloaded goods using hand trucks or other equipment to receive merchandise.
- Used accurate and efficient storage procedures to shelve new merchandise and returned items.
02/2021 to 08/2021
Dough Maker Lupoli – Malden, MA,
- Finished baked goods with glazes, icings and other toppings.
- Transferred dough to pans, molds or sheets and baked in production ovens.
- Measured and weighed ingredients to precisely match recipes for different baked goods.
- Adjusted time and speed controls for mixing and blending machines.
- Shaped and cut dough to achieve desired shapes, signs and designs.
- Combined ingredients in bowls of mixing, blending or cooking machinery.
- Observed color of baked goods to determine equipment adjustments.
- Coordinated supplies, placed orders and managed stock on hand for bakery.
- Weighed flour to prepare batter, dough, filling and icing.
- Verified quality of raw materials against bakery standards and recipe specifications.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved operations by working with team members and customers to find workable solutions.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
09/2022 to Current
Fry Cook Rocket Farm Restaurants – Charlotte, NC,
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Communicated with kitchen staff to complete orders quickly.
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Wiped down counters with sanitizing spray to avoid contamination and foodborne illnesses.
- Kept stations stocked and ready for use to maximize productivity.
- Restocked and rotated food products using first-in, first-out method.
- Collaborated with team members to promote consistent workflows and deliver food orders on time.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Restocked kitchen supplies and food items to properly prepare for food service.
- Labeled and dated food products for safety.
- Handled waste management duties by properly and safely disposing of all trash at end of shift.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Organized kitchen and walk-in freezer to enable employees to easily find items.
- Assisted in preparation of menu items ranging from burgers to sandwiches.
- Checked temperatures for food items during cooking, holding and serving.
- Sanitized all cutting boards and surfaces at beginning of shift to avoid cross-contamination.
- Monitored freshness and condition of prepared foods by checking expiration dates and heat lamp temperatures.
- Followed procedures to prevent cross-contamination of items for patrons with allergies and gluten intolerance
Education and Training
Expected in 06/2019 to
High School Diploma:
Desert Hot Springs High School - Desert Hot Springs, CA
Desert Hot Springs High School - Desert Hot Springs, CA
: undecided
College of The Desert - Palm Desert, CA
College of The Desert - Palm Desert, CA
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Resume Overview
School Attended
- Desert Hot Springs High School
- College of The Desert
Job Titles Held:
- Courtesy Clerk
- Stocker
- Dough Maker
- Fry Cook
Degrees
- High School Diploma
- Some College (No Degree)
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