courtesy clerk resume example with 2+ years of experience
- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- :
Well-trained, experienced in all aspects of customer service and satisfaction. Brings experience running registers, organizing and locating stock and assisting and lending knowledgeable CRM support. Dedicated Courtesy Clerk blends exceptional people-pleasing, physical and CRM-related skills and capabilities. Thoroughly versed in various brands, prices and ingredients. Committed to maintaining positive, friendly relationships with customers. Resourceful understanding of retail environment to assist, fulfill and resolve customer inquiries. Hardworking with proven customer service, multitasking and time management abilities. Devoted to giving every customer positive and memorable experience. Thorough understanding of difficult CRM policies and procedures. Expert oversight for moving merchandise, collecting carts and escorting customers to desired items. Seasoned Courtesy Clerk bringing 2 years in grocery sales. Knowledgeable about stocking procedures and customer service standards. Polished in completing tasks quickly and with quality in mind. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Forward-thinking professional with deep understanding of resolving customer problems with efficiency and civility. Proven history of increasing customer satisfaction.
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Sprouts Farmers Market – Irving, TX,
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Oversaw collection shopping carts from parking lot to maintain clean, organized area.
- Escorted customers to desired merchandise location.
- Supervised return of exchanged or unwanted items to correct shelf locations and organized display arrangements.
- Delivered exceptional customer service by greeting customers and directing to desired items.
- Followed best practices for bagging items in reusable, plastic and paper bags.
- Maintained store cleanliness and sanitation through [Action] and [Action].
- Answered questions and informed customers of current sales and promotions.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Recommended, selected and helped locate merchandise based on customer needs and desires.
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer.
- Worked under strict deadlines and responded to service requests and emergency call-outs.
Fiesta Mart – Fort Worth, TX,
- Prepared and checked cashier register tills.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Assisted with purchases, locating items and signing up for rewards programs.
- Scanned customer purchases and supported transactions to streamline sales process.
- Increased sales by suggesting specific complementary items to customers.
- Removed damaged and defective stock products, communicating discrepancies or shortages to supervisor.
- Met high productivity standards in processing payments for customers.
- Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
- Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
- Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Mckendree Village Inc – Hermitage, TN,
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Interacted pleasantly with clients and guests when performing daily duties.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Sanitized kitchen counters, wiped down cabinets and swept and mopped floors.
- Disinfected bathrooms and eliminated mold and soap scum from shower stalls and bathtubs.
- Sanitized bathrooms, kitchens and other germ-prone areas.
- Cared for flooring by sweeping or vacuuming debris, steaming and scrubbing stains and moping hard surfaces.
- Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces followed client requests.
- Cleaned homes following specific and detailed protocols and requests.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Followed safety procedures when handling materials and discarding waste.
- Interacted positively with residents while cleaning apartments and common areas.
- Laundered sheets and other bedding, made beds and fluffed pillows.
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Resume Overview
School Attended
- Shadle Park High School
Job Titles Held:
- Courtesy Clerk
- Checker
- Housekeeper
Degrees
- High School Diploma
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