Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Competent Medical Office Assistant with basic healthcare and clerical skills. Goal-orientated, patient and caring. Proficient in Microsoft Office and medical software applications. Highly skilled in performing both clerical and medical support tasks. Works independently and maintains superb interpersonal skills. Enhances office operations by staying on top of patient and staff needs. Experience with electronic record keeping and insurance documentation.

  • Customer Service
  • Patient relations
  • Bookkeeping
  • Medical records management
  • Knowledge of medical terminology
  • Medical software applications
  • Relationship building
  • Supervision & leadership
11/2021 to Current
Chiropractic Office Assistant Dierbergs Markets Lake Saint Louis, MO,
  • Responsible to assign patients with lawyers and sign documents.
  • Responsible to inform lawyers regarding patients treatment status, medical referrals, lien documents.
  • Assisted with referrals and prepared medical records for patients.
  • Scheduled appointments for patients via phone and in person.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Collected information, verified insurance and verified lawyer for patients as part of check-in process.
  • Communicated with patients to resolve inquiries, schedule appointments and fill out paperwork.
  • Cleaned and disinfected exam tables, trays and lamps to comply with infection control policy.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Scheduled tests, lab work or x-rays for patients based on physician orders and lawyers.
  • Interviewed patients to complete case histories and intake forms.
  • Scheduled and confirmed patient appointments and consultations.
  • Transmitted medical records and other correspondence by mail, e-mail, or fax.
  • Delivered exceptional customer service by greeting customers and directing to desired items.
  • De-escalated problematic patient concerns, maintaining calm, friendly demeanor.
  • Handled patient inquiries with exceptional professionalism and enthusiasm.
06/2021 to 09/2021
Shift Runner Universal Alloy Corporation Ball Ground, GA,
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Delegated tasks to employees and monitored activities and task completion.
  • Upheld company standards and compliance requirements for operations and cleanliness.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Coordinated daily shift changes to facilitate tasks and handle special needs or requests.
  • Coordinated shift-based inventory receiving, auditing and restocking.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
05/2018 to 04/2021
Guest Greeter Cargill Nashville, TN,
  • Greeted incoming guests to assess needs and monitor behaviors for signs of suspicious activities.
  • Offered customer support by directing to designated locations and connecting with specific personnel.
  • Helped keep entryway and front line clean, organized and fully stocked with inventory.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Maintained cleanliness of front entry area.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Observed customers coming and going to protect store assets.
Education and Training
Expected in 05/2021
Bachelor of Arts: Audio Recording Engineer
California State University - Claire Hills - Carson, CA
  • 3.2 GPA
  • Completed course working in mixing, recording and audio editing.
  • Major in Audio Engineering.
Expected in 06/2017
High School Diploma:
The School of Arts And Enterprise - Pomona, CA,
  • 3.4 GPA
  • Major in Digital Media of the Arts.
  • JOOI Club Member.

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School Attended

  • California State University - Claire Hills
  • The School of Arts And Enterprise

Job Titles Held:

  • Chiropractic Office Assistant
  • Shift Runner
  • Guest Greeter


  • Bachelor of Arts
  • High School Diploma

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