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Construction Administrative Assistant Resume Example

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CONSTRUCTION ADMINISTRATIVE ASSISTANT
Summary

Meticulous and systematic Construction Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.

Skills
  • Report creation
  • Excel spreadsheets
  • Data entry documentation
  • Document retrieval
  • 10-key proficiency
  • Transporting files
  • Mail management
  • Accounting support
  • Report generation
  • Spreadsheet development
Experience
Construction Administrative Assistant|David S. Brown Enterprises Ltd. - Owings Mills, MD|12/2018 - Current
  • Attended meetings and took meticulous notes to disseminate to all participants.
  • Oversaw filing systems and scanned documents to manage physical and electronic documents and information.
  • Created, documented and implemented administrative processes to reduce process gaps and effectively train team members in proper protocols.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Created agendas, meeting notes and other documents to enhance collaborative process.
  • Proofed and edited letters and other correspondence to correct grammar and spelling errors.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Listened to directions and executed tasks accurately to prepare materials, perform work and clean up sites at conclusion of jobs.
  • Read blueprints and schematics for each project to develop understanding of job requirements.
  • Followed construction plans and instructions from supervisors and other supervisory personnel.
  • Facilitated processing of RFI's, submittals and samples among general contractor, owner and owner's consultants.
Receptionist|Chesapeake Contracting Group - Reisterstown, MD|02/2018 - 11/2020
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Answered and directed incoming calls using multi-line telephone system.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
  • Scheduled and confirmed appointments.
  • Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Sorted incoming mail and directed to correct personnel each day.
Waitress|Buffalo Wild Wings - College Park, MD|06/2015 - 05/2017
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Increased sales of high margin menu items through effective upselling.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Sales Associate|Pandora Jewelry - Bethesda, MD|05/2013 - 10/2014
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Reset store displays for special events and seasonal merchandise changes.
  • Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Education and Training
University Of Maryland - College Park|College Park, MD|12/2017Bachelor of Arts: Criminal Justice And Criminology
Montgomery College|Rockville, MD|05/2015Associate of Arts: General Studies
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Resume Overview

Companies Worked For:

  • David S. Brown Enterprises Ltd.
  • Chesapeake Contracting Group
  • Buffalo Wild Wings
  • Pandora Jewelry

School Attended

  • University Of Maryland - College Park
  • Montgomery College

Job Titles Held:

  • Construction Administrative Assistant
  • Receptionist
  • Waitress
  • Sales Associate

Degrees

  • Bachelor of Arts : Criminal Justice And Criminology
    Associate of Arts : General Studies

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