Dynamic, detail-oriented, analytical professional with experience in accounting and finance combined with a demonstrated aptitude in IT. Pro-active, highly organized and accuracy driven. Adept at managing multiple assignments efficiently. Quickly grasps complex concepts, analyzes and interprets ideas into a logical strategy. Exhibits strong listening and communication skills while able to mediate varied situations. A real team player.
Education
California State UniversityNorthridge, CaliforniaExpected in 2001 – –Bachelor of Science Degree:Business Administration, Finance - GPA:
Experience
Benefitmall Inc. - Collections Specialist Concord, CA, 06/2015 - Current
Collect on complex accounts receivable.
Provide prompt and accurate support to customers, sales reps and other company staff.
Create and submit billing adjustments.
Reconcile customer accounts and payments in legacy system and SAP.
Prepare ad-hoc and monthly reports.
Manage special projects.
THE WALT DISNEY COMPANY - Senior Collections Analyst and Volunteer Event Planner City, STATE, 11/2000 - 06/2015
Collected on customer accounts and determined appropriate action for delinquent accounts.
Provided clear, concise and timely communications to internal and external stakeholders.
Recommended and implemented strategies to improve collections.
Negotiated customer settlements and payment plans.
Evaluated credit limits and updated client credit files to ensure continuous credit worthiness.
Managed order release to ensure the free flow of product to customers.
Maintained policies and procedures and desktop procedures related to business unit.
Prepared monthly and quarterly reports, bad debt reserve and write off recommendations, consolidated accounts receivable report and ad-hoc reports.
Managed the bankruptcy process to ensure claims are filed in an accurate and timely manner. Collaborated with Disney Legal as complexity of bankruptcy cases require.
Planned and facilitated all department events including year end holiday party, oversaw production budget for events, and submitted expense reports.
MEDICAL COSMETIC CENTERS - Office Manager, Assistant Bookkeeper City, STATE, 03/1998 - 10/2000
Duties included office administration, general bookkeeping, inventory management, auditing patient files and sales coordination.
Performed accounts receivable functions, balancing cash and posting sales invoices.
Worked with accounts payable department to post invoices.
Facilitated consultation scheduling and arranged and distributed promotional media.
NSG BOOKKEEPING - Full-Charge Bookkeeper and Database Administrator City, STATE, 1995 - 03/2000
Bookkeeping and Database Services for Companies in the Industries that follow: Heating & Air-Conditioning, Architecture, Dental Supply and Wholesale Distribution
Reconcile the accounts and bring them up to current through bank reconciliation, verification and entry of month-end journal entries, vendor statement reconciliation, and auditing of customer accounts.
Maintain the general ledger, a current accounts receivable and accounts payable employing various accounting systems such as QuickBooks and Peachtree.
Perform Job Costing Duties for Bids and Invoicing.
Furnish payroll and facilitate tax compliance (1099, Sales Tax, Payroll Tax, & Income Tax).
Prepare financial statements and design a budget.
Implement a new accounting system (QuickBooks Pro) and input all data from five years prior and prepare State and Federal Taxes.
CBS TELEVISION NETWORK - Marketing and Event Coordinator City, STATE, 03/1995 - 03/1998
Coordinated all activities for CBS' Los Angeles International Screening Event.
Provided operational services to CBS' international sales force.
Assisted in the full facilitation of all promotional and marketing materials for clients.
Managed screening location and hosted daily client lunches.
SUNN-STARR ARCHITECTURAL, INC - Bookkeeping and Office Manager City, STATE, 1992 - 03/1998
Managed accounts payable and receivables, prepared invoices, managed payroll and maintained client database.
Prepared various reports as needed to assist in the forecasting and analysis of marketing success utilizing Excel pivot tables, filters, macros, and complex functions.
Answered phones, scheduled appointments and meetings, and generally maintained office.
Affiliations
Riemer Trade Group President 2014/2015, Riemer Trade Group Vice President 2013/2014 Alpha Gamma Sigma Honor Society Member, Moorpark Accounting Society (Vice President/Treasurer) CSUN Dean's List Award 2001, CSUN Finance Alumni (Marketing Manager)
Skills
Experience in DOS, Windows for Workgroups, and Windows-NT Operating Systems, Microsoft Office (Word/Excel/Access/PowerPoint/Outlook), JD Edwards, Oracle, AS400, SAP, Siebel, Quick Books Pro, On-Air, ProAct, Laika and Ventura Publisher.
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School Attended
California State University
Job Titles Held:
Collections Specialist
Senior Collections Analyst and Volunteer Event Planner
