Collections Specialist Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Versatile and seasoned prospective employee with 15-years experience in customer service and accounting. Technologically proficient (built my first HTML site aged-9), compliant with best business practices, hard-working, reliable, and adaptable. Can handle whatever is thrown in my direction. Will not need to be told the same thing more than once.

  • Credit and collections
  • Risk management
  • Customer research
  • Collections
  • A/R
  • Accounting
  • Records management
  • Billing practices
  • Writing
  • Technical Writing
  • Communication
  • Real Estate Principles
  • Sales
  • Proofreading
  • People skills
  • Work ethic
  • Microsoft Office
  • Organizational skills
  • Stoic, Can-Do Attitude
02/2011 to 02/2017
Collections Specialist Change Healthcare Inc. Minneapolis, MN,

I was the top collector with the company almost every month I was there. I trained all the new collectors. I was responsible for managing my own accounts, helping my clients deal with their various issues as they worked to get their accounts settled and their legal cases resolved.

12/2006 to 03/2011
Store Manager Lids Harper Woods, MI,

I managed the store without the benefit of an assistant manager. I hired new employees. I did all the paperwork, the accounting, loss prevention, and was responsible for motivating the team to meet sales goals. When I first took over the Menlo Park Store, the smallest in the region, it was a LP nightmare with the worst numbers across-the-board, but within a few months, after I hired new staff and implemented a slew of other changes, we were in the middle-of-the-pack in most key metrics.

04/2002 to 04/2006
Cashier Jack In The Box, Inc. Altadena, CA,

I worked behind the counter at Home Field Advantage, a long-since closed hobby shop in downtown Menlo Park. It was a good first job. I rung up customers, handled inventory and opened/closed the store on weekends.

03/2004 to 02/2006
Teller Mclennan County, Texas Waco, TX,

I was a teller as a part of their HIP program which enabled WAMU to hire me while I was only a sophomore, going into my junior year in high-school. I had all the responsibilities of a teller, including balancing my till, referring customers and filing documents.

Education and Training
Expected in 12/2020
Associate of Arts: Social Sciences
Foothill College - Los Altos, CA
Expected in 06/2009
Real Estate Certificate: Real Estate Development
Foothill College - Los Altos, CA
Expected in 05/2006
Menlo-Atherton High School - Atherton, CA
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Resume Strength

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Resume Overview

School Attended
  • Foothill College
  • Foothill College
  • Menlo-Atherton High School
Job Titles Held:
  • Collections Specialist
  • Store Manager
  • Cashier
  • Teller
  • Associate of Arts
  • Real Estate Certificate
  • GED

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