Versatile and seasoned prospective employee with 15-years experience in customer service and accounting. Technologically proficient (built my first HTML site aged-9), compliant with best business practices, hard-working, reliable, and adaptable. Can handle whatever is thrown in my direction. Will not need to be told the same thing more than once.
I was the top collector with the company almost every month I was there. I trained all the new collectors. I was responsible for managing my own accounts, helping my clients deal with their various issues as they worked to get their accounts settled and their legal cases resolved.
I managed the store without the benefit of an assistant manager. I hired new employees. I did all the paperwork, the accounting, loss prevention, and was responsible for motivating the team to meet sales goals. When I first took over the Menlo Park Store, the smallest in the region, it was a LP nightmare with the worst numbers across-the-board, but within a few months, after I hired new staff and implemented a slew of other changes, we were in the middle-of-the-pack in most key metrics.
I worked behind the counter at Home Field Advantage, a long-since closed hobby shop in downtown Menlo Park. It was a good first job. I rung up customers, handled inventory and opened/closed the store on weekends.
I was a teller as a part of their HIP program which enabled WAMU to hire me while I was only a sophomore, going into my junior year in high-school. I had all the responsibilities of a teller, including balancing my till, referring customers and filing documents.
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