clinical affairs executive assistant hr assistant resume example with 5 years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Dedicated Executive Assistant with over 10 years of experience. Expert in strategic planning and organization and providing comprehensive support to company leaders. Goal-oriented with ability to meet long-term goals through daily organization. Dedicated to excellent customer service, client satisfaction and team communication.
Skills
Customer service-oriented
Punctual
Excellent Communication Skills
Great Time Management
Team Player
Detail Oriented
Well versed in Microsoft Office Suite - Word, Excel, Outlook, PowerPoint, Access, Teams, Visio, SharePoint.
Experience
Clinical Affairs Executive Assistant/HR Assistant, 03/2020 to Current Adecco Group Inc. – El Segundo, CA,
Manage administrative functions, including complex calendar management of Head of Clinical Affairs and HR with focus on proper allocation of executive availability.
Update executives on changing business needs by thoroughly documenting internal and client meetings.
Handle logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Produce accurate office files, updated spreadsheets and craft presentations to support executives and boost team efficiency.
Work with senior management to initiate new projects and assist in various processes.
Develop, implement, revise and evaluate policies and procedures.
Partner with HR team to coordinate on-boarding and off-boarding processes.
Oversee and manage hiring process and assist director of human resources.
Attend weekly meetings and special sessions of Leadership and Executive Leadership Teams and contributed to major administrative initiatives, policies and decisions.
Keep physical files and digitized records organized for easy updating and retrieval by authorized team members.
Direct day-to-day administrative and operational support for VP of Clinical Affairs/ HR, providing guidance and support to over 600 clinicians across the US in over 20 hospitals and surgery centers.
Ensure cross departmental collaboration to boost daily productivity and long term success.
Process employee status changes, keeping human resources systems and employee records up to date.
Handle sensitive and confidential employee information with complete discretion.
Manage exit interviews and document information received from employees and share with C Suite.
Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
Executive Assistant, 08/2017 to 03/2020 Broadridge – Raleigh, NC,
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
Aggregated and prepared documentation and reports for office meetings, distribution and filing.
Submitted cash and check deposits and generated cash receipts to record money received.
Established QuickBooks accounting system to reflect accurate financial records.
Prepared vendor invoices and processed incoming payments.
Kept vendor files accurate and up-to-date to expedite payment processing.
Generated accounts payable reports for management review to aid in financial and business decision making.
Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Reviewed contracts for compliance and privacy-related issues.
Reviewed company forms, marketing materials and communication procedures for compliance with applicable laws and guidelines.
Assisted in administrative duties for office team, including making phone calls, copies and schedules.
Client Service Specialist, 06/2016 to 08/2017 Fassforward Consulting Group – City, STATE,
Coordinated domestic & international travel arrangements, including booking airfare, hotel and ground transportation for CEO and executive team.
Heavy calendar management for CEO and executive team.
Applied and tracked international Visa applications, beginning to end.
Find, negotiate and book venues (domestic & international)
Prepared packages for shipment, pickup and courier services for prompt delivery to customers. Ensure international packages arrived at destination in timely matter with no customs hold up.
Main liaison with fortune 500 clients
Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
Coordinated with operations staff to resolve service problems and boost client satisfaction.
Handled client correspondence and tracked records to foster office efficiency.
Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar
Education and Training
Bachelor of Arts: Business Management, Expected in to Manhattanville College - Purchase, NY GPA:
Associate of Arts: , Expected in 06/2018 to Westchester Community College - Valhalla, NY GPA:
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