Clerical Student Worker resume example with 11+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Skills
Orientating and training
Business development understanding
Staff training and development
Customer relations
Regulations and compliance
Safety hazards analysis
Risk identification
Incident investigation
Staff training
Auditing safety processes
Training program development
Creating safety programs
LO/TO programs
Policy development
Risk management
Hazard reporting
OSHA recordkeeping
Accident reviewing
Safety assessment
Kept detailed records of site inspections, issues and progress with standards.
Process improvements
Incident reporting
Investigative research
Experience
09/2015 to 05/2019
Clerical Student WorkerIntren – Chicago, IL,
Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
Assisted team members with special projects by coordinating records and resources to meet expected requirements.
Kept office records organized and supplies well-stocked for optimal team performance.
Answered daily phone calls to direct inquiries, answer customer questions and schedule appointments.
Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
Mentored and provided training to new student workers and put together new staff support manuals.
Created reports and other types of documentation, which often contained sensitive and confidential data.
Kept reception area clean and organized to offer positive first impression to every visitor.
08/2012 to 10/2012
Safety ProfessionalCost Cutters Hair Salon – Minneapolis, MN,
Contracted to Develop the safety program for the company to implement. Some of the processes are as follows:
Sampled suspect materials to assess hazards and devise cleanup procedures.
Developed and maintained hygiene programs, including noise surveys, atmospheric monitoring and hazardous material management plans.
Assessed workplace compliance with key safety standards and government regulations, initiating remediation processes to correct deficiencies.
Recommended methods to reduce ongoing hazards with improved methods, processes and materials.
06/2006 to 06/2012
Shipping & Receiving Clerk, Safety ManagerEW Brandt & Sons – City, STATE,
Shipping & Recieving Clerk:
Developed positive professional relationships with shipping personnel to facilitate optimum service and enhance company's image.
Inventoried fruit and cold storage areas and addressed discrepancies to maintain recordkeeping validity.
Obtained required documentation for onward movement of cargo.
Directed materials routing by preparing accurate shipping orders and bills of lading.
Collaborated with carrier representatives to determine receipt methods and make special delivery arrangements.
Utilized to organize and maintain shipment records, including Bills of Lading and inventory reports.
Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
Prepared shipments for postage through careful packing, sealing and labeling of materials
Safety
Conducted trainings for all company employees on safety initiatives to ensure overall compliance with federal regulations.
Inspected company buildings and job sites to identify possible hazardous conditions and immediately remedied these issues with corrective actions.
Improved lockout and tagout maintenance procedures to maximize worker safety.
Conducted HSE related surveys, evaluations, inspections and investigations of incidents and activities
Brought issues of non-compliance to the attention of the company president for direct handling of important concerns.
Surveyed, evaluated, inspected and investigated over incidents.
Spearheaded safety meetings with key members of the organization to ascertain methods to improve overall safety for all employees.
Minimized injuries and hazards in regards to all personnel with creation of robust safety programs, policies and procedures.
Orchestrated and led meetings to convey essential safety-related information, address occupational safety inquiries, issues or concerns and promote continuity of training initiatives.
Reviewed compliance of paperwork, display and operational procedures to promote transparency.
Inspected job sites for hazardous conditions, including excessive noise issue.
Managed OSHA-mandated recordkeeping and accident analysis paperwork.
Analyzed job and worksites and reported on hazards, recommendations and successful corrections.
Completed permit and safety inspections for workplaces on strict timelines.
Provided daily updates to project managers, foremen and contractors on safety behaviors and operational enhancements.
05/2004 to 03/2006
Assistant ManagerCorral West – City, STATE,
Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
Enhanced sales by implementing merchandising and promotional improvements.
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Enforced company policies and procedures to strengthen operational standards across departments.
Coached and mentored employees by delivering training, guidance and performance monitoring.
Cultivated customer loyalty by training team members in industry-leading service standards.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
Supported sales management to optimize business development.
Completed inventory audits to identify losses and project future demands.
Delegated daily tasks to team members to optimize team productivity.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Education and Training
Expected in 06/2017
Associate of Arts: Columbia Basin College - Pasco, WA, GPA:
Accomplishments
Protective Services - Applied safety procedures and policies as outlined in the business Safety Manual that I created. Successfully passed several L&I investigations.
Successfully won sales contests for our region.
Additional Information
Two quarters away from recieving my BA in Cyber Security.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.