Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Conscientious Healthcare professional offering over 12 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Experienced Clinic & Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

Claims Assessor Specialist with over 3 years of successful experience in Process inpatient and outpatient guarantee letter request and Submit admission claim to the insurance. Recognized consistently for performance excellence and contributions to success in Insurance.

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Documented and resolved gl issues which led to policy.

Claims Assessor Specialist skills

  • Automobile claims specialist
  • Claims Auditing
  • Claims investigation and research
  • Claims Management
  • Medical claims submission
  • Working with specialists
  • Specialist procedures
  • Claims adjustment
  • Claims reports and documentation
  • Reading and writing specialist

Clinic & Medical Assistant skills

  • Clinic maintenance
  • Clinic management
  • Clinic administration
  • Clinic work
  • Clinical observations
  • Clinical assessment
  • Clinical team oversight
  • Clinical interventions
  • Clinical inventory control
  • Clinical care
  • Clinical study reporting
  • Clinical documentation management
  • Performing clinical procedures
  • Clinical abilities
  • Clinical evaluations
  • Seasoned in medical clinical procedures
  • Hospital inpatient and outpatient records
Work History
09/2XXX to 12/2020
Claims Assessor Specialist Chi Health Navasota, TX,
  • Provide expertise or general claim support by reviewing, investigating, processing, and adjusting claim to ensure the claims are processed in time on a valid ground .
  • Process inpatient and outpatient guarantee letter request are attended and resolved within SLA .
  • Submit admission claim to the insurance in accordance daily.
  • Entry of insurance claim settlement data in IHM Claim System .
  • Handle queries/issues highlighted by clients to provide advice/solution to solve their issue.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Adhered to social distancing protocols and wore mask & keep sanitized at times.
09/2015 to 09/2XXX
Clinic & Medical Assistant Beacon International Specialist Centre City, STATE,
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Prepared and administered medications to alleviate patient symptoms.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Coordinated with appropriate administrative staff to address clinical, operational and financial questions.
  • Comforted anxious patients before procedures and listened to concerns, offering support and compassion.
  • Gathered forms, copied insurance cards and ID to collect patient information for billing and insurance filing.
  • Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
  • Supported patients across various hospitals with both physical and emotional needs.
  • Equipped patients with assistance required for basic care.
  • Taught patients about medications, procedures and care plan instructions.
  • Restocked supplies in front office and in patient exam rooms to stay in line with expected patient levels.
  • Assisted with patients, supported physical and emotional needs across multiple sites and locations.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Assisted patients with basic care needs.
04/2008 to 08/2015
Hospice Aide / Clinic & Medical Assistant Sunway Medical Centre City, STATE,
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Assisted with patient transfer and ambulation.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Assisted patients with mobility issues in areas such as beds, wheelchair usage and automobile travel.
  • Collaborated in consults, patient care plan development and patient monitoring.
  • Used ARCUS software to maintain records of services performed and apparent condition of patients.
  • Maintained excellent attendance record, consistently arriving to work on time.
Expected in 03/2005
High School Diploma:
Sek Men Keb Bandar Baru - Sungai Buloh,
  • Professional development completed in clinical assistant by Beacon Hospital Nursing Education.
  • Elected Captain of PBSM (Persatuan Bulan Sabit Merah)
  • Minored in Clinic & Medical Assistant.
  • Basic Nursing Training - Hospital Beacon 2017
  • Environmental sustainability in hospital-Hospital Ampang 2006

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Job Titles Held:

  • Claims Assessor Specialist
  • Clinic & Medical Assistant
  • Hospice Aide / Clinic & Medical Assistant


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