Claims Analyst Specialist Resume Example
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CLAIMS ANALYST SPECIALIST
Summary
To utilize my extensive knowledge and operational expertise in a challenging leadership position.
Highlights
| Fidelity Lending Portal, AS400, Fiserv, MERS, PACER, Lexus Nexus, Process Management, Tri Calc, Equator, Iportal, Internet Explorer, Microsoft Word/Excel/PowerPoint, QAS, Darts, Investor Reporting, SERFS, SERV |
Accomplishments
Received numerous accomodations for outstanding achievements. Awarded Honorable Discharge from United States Marines.
Experience
Community Health SystemMichigan City , INClaims Analyst Specialist09/2014 to Current
- Responsible for review and reconciliation of liquidated Fannie Mae (FNMA) loans and the associated expenses on the claims filing system and resubmission of claims to FNMA.
- Evaluate and ensure accuracy of FNMA claims processing against system balances.
- Initiate recovery of losses to third parties, follow up with third parties, and determine recoverability opportunity.
- Ensure all expenses are listed in accordance with investor guidelines so the company has minimal rejects.
- Duties include analyzing associated data and performing updates in the system.
- Accurate, timely and supported submission of expenses for reimbursement to investors through proprietary claims filing system
- Researching and resolving rejections and short payments to maximize reimbursements
- Daily uploading of supporting backup documentation for expense-filings
- Work in Task Queuing to ensure departmental key performance timelines are met
- Completing HUD packaging claims, Appraisal Based, Sales Based, & Supplemental
- Assisting with weekly reports for production.
Outsource Consulting Services, IncSan Francisco , CAProject Specialist05/2013 to 09/2014
- Process electronic loan files; preparation of data and research tools for delivery to underwriting and value reviews.
- Daily tasks include but are not limited to; loan characteristic identification (credit and appraisal), data entry, and research via the Internet & proprietary systems.
- Confirm accuracy of data such as loan amounts, appraised values, addresses, note rates, etc.
- Compare data entered with source documents or re-enter data in verification format into underwriting system, managing case loads and personal pipeline of research tools.
- Clear lender's Rebuttals and 3rd party appeals as well as perform additional or special job related duties as assigned.
- Process electronic loan files; preparation of data and research tools for delivery to underwriting and value reviews.
M/I HomesBloomfield Hills , MIMortgage Operations Analyst05/2012 to 12/2012
- Auditing and validating default/ liquidation process for all GSE and non- GSE loan transactions to ensure compliance with organization policy and procedures, federal/ state guidelines and investor regulations.
- Identifying and reporting areas of financial risk and exposure Assisting in the development of value- added services {i.e.
- process improvements and best practice policies} for different operational areas, by working with department managers to understand and document key business processes.
- Making recommendations for process improvements to ensure compliance.
- Assisting in the preparation of audit reports for review by senior management
- Assisting in the design of presentations and training materials for various internal training / education sessions for the organization
- Providing assistance to and act as a subject matter expert for associates.
Retreat Capital ManagementCity , STATEJunior Underwriter08/2011 to 05/2012
- Reviewing mortgage loans for underwriting purposes NON HAMP & HAMP according to established timelines, standard process flow, regulations and procedures.
- Reviewing credit bureau reports, proof of income documentation, assets, tax returns, calculating income, HAMP documents, order title, and appraisal
- Returning files to loan processor that do not meet underwriting guidelines, documenting missing information or documents required Reviewing title requirements, exceptions, and other information obtained for accuracy, completeness, and conformance.
- Approving files if the submitted information meets underwriting guidelines, and documenting in file status.
- Upon final approval, preparing authorization to close and send to all parties.
- Attending weekly meetings with lender via conference call to discuss production.
CorelogicCity , STATETax Researcher - Lead02/2011 to 08/2011
- Managing offshore group of 12-15
- Analyzing non escrowed loan with delinquent property taxes in order to determine whether or not to force escrow for future taxes in order to protect service's interest in property
- Compiling delinquent accounts to Microsoft excel spreadsheet & assigning to offshore group
- Contacting taxing authorities to verify correct property tax amounts, including any delinquencies
- Quality control reviewing for all tasks completed by offshore group
- Disbursing tax payments to taxing authorities via certified check
- Completing daily production reports.
American Home Mortgage Servicing IncCity , STATEBankruptcy Team Lead02/2009 to 06/2010
- Managing team of 8-10
- Verifying bankruptcy via PACER to establish chapter 7, 11, 13, dismissed, or discharged
- Managing of the Bankruptcy Process which may include loading of new bankruptcy matters; Proof of Claim preparation and referral; delinquency monitoring and referral including Motion for Relief and Agreed Order defaults; monitoring for bankruptcy resolution and close out review; handling customer inquiries, complete customer research and resolve any issues/concerns; management of any documents required during the bankruptcy process including execution of affidavits;
- Evaluating tasks in teams' work queues and updating exceptions for production reporting
- Contacting bankruptcy attorney to retrieve any missing documents, fees, signatures
- Assisting team with low level risk analysis on bankruptcy loans
- Obtaining workout solutions that will determine the best course of action to minimize risk.
Education
Master of Science:Biology2008Louisiana State University
Skills
AS400, attorney, audit reports, Auditing, backup, business processes, credit, data entry, delivery, documentation, senior management, filing, financial, Internet Explorer, Lexus Nexus, Managing, meetings, Microsoft excel, Excel, PowerPoint, Microsoft Word, mortgage loans, packaging, policies, presentations, Process Management, Quality control, reporting, Researching, research, risk analysis, Sales, spreadsheet, tax, taxes, tax returns, training materials, underwriting, pursuing Project Management (PMP) certification
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Resume Overview
School Attended
- Louisiana State University
Job Titles Held:
- Claims Analyst Specialist
- Project Specialist
- Mortgage Operations Analyst
- Junior Underwriter
- Tax Researcher - Lead
- Bankruptcy Team Lead
Degrees
- Master of Science : Biology 2008
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