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Civil Intake Clerk Resume Example

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CIVIL INTAKE CLERK
Summary

Hardworking and reliable Legal Assistant/Clerk with strong ability in learn and understand. Offering typing, communication and public interaction. Highly organized, proactive and punctual. Fast learner, quick understanding, and eager to try new things.

Skills
  • Court procedures
  • Docket preparation
  • File management
  • Legal documents
  • Public policy
  • Organization
  • Customer service
  • Communications
  • Team building
  • Problem resolution
  • Planning and coordination
  • Family and Criminal law familiarity
  • Legal research and writing
  • Customer relationship management
  • Cross-functional communication
  • Organization and efficiency
  • Multi-line telephone skills
  • Office equipment operations
  • 75-100 WPM typing speed
  • Business operations understanding
  • Multitasking and prioritization
  • Security understanding
  • Correspondence management
  • Professional and polished presentation
Experience
Civil Intake Clerk
Shakopee , MN
Holiday Station Stores - Workday/Feb 2018 to Current
  • Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
  • Examined legal documents and assured adherence to laws and court procedures.
  • Answered face-to-face and telephone requests for information about Motions, Complaints, citations and other court documents or procedures.
  • Wrote error-free and professional correspondence on behalf of court system.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Earned reputation for good attendance and hard work.
  • Answered 40-50 calls per day to answer customer questions.
  • Learned how to open new civil filings and input them in to the NC Vcap System.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Handled all delegated tasks, including but not limited to, filing away important court documents, Handling and calming down unhappy customers, answering phone calls and giving correct and allowed information.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Helping with Attorneys and Legal Assistants/Paralegals.
  • Distributing court documents as well as returning plaintiff's and attorney's copies back to them.
Team Member
Pearl City , HI
Central Pacific Bank/Jun 2010 to Apr 2018
  • Peeled, chopped and sliced produce for use in cold and cooked items.
  • Filled hot case and rotated stock for maximum sales and consumer safety.
  • Prepared products for retail sale by weighing and packaging specified amounts.
  • Replenished and organized department supplies throughout each shift.
  • Observed key food safety procedures by making sure that cold and frozen items were stored properly and at the appropriate temperatures.
  • Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
  • Kept all utensils, dishes and glasses clean and ready for customer use.
  • Followed recipes and customer request details to prepare high-quality, delicious meals.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Re-stocked, organized and arranged service and food stations.
  • Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
  • Protected food from spoilage by properly storing in freezer and refrigerator.
  • Taking and giving correct change.
  • High levels of interaction with the public.
  • Maintaining a positive and upbeat attitude in high stress level situations.
  • Helping and Handling unhappy customers and making it right.
  • Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings every day.
Legal Assistant
City , STATE
Mewborn & DeSelms Attorneys At Law/Mar 2016 to Feb 2018
  • Provided administrative support and conducted research to assist attorneys in civil litigation preparation.
  • Scheduled appointments for three (3) attorneys and made adjustments and changes.
  • Handled all telephone calls, meeting plans and conference organization requirements.
  • Not often but occasionally assisted attorneys during court proceedings.
  • Diligently performed administrative tasks including answering phones, greeting clients, scheduling appointments and making travel arrangements.
  • Directed incoming calls to appropriate staff members.
  • Corresponded daily with clients, insurance adjusters, doctors and attorneys.
  • Researched, drafted, edited and revised legal opinion publications.
  • Collected data to prepare and draft settlement packages for clients.
  • Drafted various court documents, invoices and enclosures at attorneys' request.
  • Drafted legal complaints, summons and interrogatories.
  • Filed pleadings and required paperwork with court clerk according to strict deadlines.
  • Revised documents, organized travel arrangements, submitted billable hours and coordinated court documentation for timely filings.
  • Knowledgeable with pleadings, affidavits, motions and exhibit preparation.
  • Conducted in-depth research to aid with positive legal outcomes.
  • Processed all assigned cases according to company and client service level agreements.
  • Managed remote location in Richlands NC. Worked out there mostly by myself
  • Trained new employees on office equipment and job duties.
Receptionist/Legal Assistant
City , STATE
Donald Walton Jr Attorney At Law/Jul 2013 to May 2015
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Answered and directed incoming calls using multi-line telephone system.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Rendered information to callers and drafted office emails.
  • Assisted multiple visitors per day by directing to appropriate personnel and answering average of 60-70 calls and more than 25 emails daily.
  • Sorted incoming mail and directed to correct personnel each day.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Received incoming packages and mail, dispersed parcels and shipped outgoing items for all personnel in the office, including but not limited to, our real estate paralegals.
  • Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
  • Processed payments for consolations with the attorney and client's making payments on their ongoing cases.
  • Responded to customer concerns and issues by understanding their needs and resolving the problem effectively and accurately.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Answered calls and questions to help our paralegals with customers daily.
  • Prepared packages for shipment by generating shipment invoices and setting up courier deliveries.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Drafted professional business communication, including invoices and correspondence via mail.
Education and Training
High School DiplomaMoriah Christian SchoolMar 2012City
Additional Information

I am a single mother of an amazing little boy. I am a hard worker and deligent in succeeding in whatever task is at hand.

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

85Good
Resume Strength
  • Word choice
  • Length
  • Typos

Resume Overview

School Attended

  • Moriah Christian School

Job Titles Held:

  • Civil Intake Clerk
  • Team Member
  • Legal Assistant
  • Receptionist/Legal Assistant

Degrees

  • High School Diploma

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