Civil Intake Clerk Resume Example Holiday Station Stores Workday

CIVIL INTAKE CLERK

Summary

Hardworking and reliable Legal Assistant/Clerk with strong ability in learn and understand. Offering typing, communication and public interaction. Highly organized, proactive and punctual. Fast learner, quick understanding, and eager to try new things.

Skills

Court procedures
Docket preparation
File management
Legal documents
Public policy
Organization
Customer service
Communications
Team building
Problem resolution
Planning and coordination
Family and Criminal law familiarity

Legal research and writing
Customer relationship management
Cross-functional communication
Organization and efficiency
Multi-line telephone skills
Office equipment operations
75-100 WPM typing speed
Business operations understanding
Multitasking and prioritization
Security understanding
Correspondence management
Professional and polished presentation

Experience

Civil Intake Clerk
Shakopee , MNHoliday Station Stores - Workday/Feb 2018 to Current

Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
Examined legal documents and assured adherence to laws and court procedures.
Answered face-to-face and telephone requests for information about Motions, Complaints, citations and other court documents or procedures.
Wrote error-free and professional correspondence on behalf of court system.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Earned reputation for good attendance and hard work.
Answered 40-50 calls per day to answer customer questions.
Learned how to open new civil filings and input them in to the NC Vcap System.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Handled all delegated tasks, including but not limited to, filing away important court documents, Handling and calming down unhappy customers, answering phone calls and giving correct and allowed information.
Improved customer satisfaction by finding creative solutions to problems.
Helping with Attorneys and Legal Assistants/Paralegals.
Distributing court documents as well as returning plaintiff's and attorney's copies back to them.

Team Member
Pearl City , HICentral Pacific Bank/Jun 2010 to Apr 2018

Peeled, chopped and sliced produce for use in cold and cooked items.
Filled hot case and rotated stock for maximum sales and consumer safety.
Prepared products for retail sale by weighing and packaging specified amounts.
Replenished and organized department supplies throughout each shift.
Observed key food safety procedures by making sure that cold and frozen items were stored properly and at the appropriate temperatures.
Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
Kept all utensils, dishes and glasses clean and ready for customer use.
Followed recipes and customer request details to prepare high-quality, delicious meals.
Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
Re-stocked, organized and arranged service and food stations.
Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
Protected food from spoilage by properly storing in freezer and refrigerator.
Taking and giving correct change.
High levels of interaction with the public.
Maintaining a positive and upbeat attitude in high stress level situations.
Helping and Handling unhappy customers and making it right.
Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings every day.

Legal Assistant
City , STATEMewborn & DeSelms Attorneys At Law/Mar 2016 to Feb 2018

Provided administrative support and conducted research to assist attorneys in civil litigation preparation.
Scheduled appointments for three (3) attorneys and made adjustments and changes.
Handled all telephone calls, meeting plans and conference organization requirements.
Not often but occasionally assisted attorneys during court proceedings.
Diligently performed administrative tasks including answering phones, greeting clients, scheduling appointments and making travel arrangements.
Directed incoming calls to appropriate staff members.
Corresponded daily with clients, insurance adjusters, doctors and attorneys.
Researched, drafted, edited and revised legal opinion publications.
Collected data to prepare and draft settlement packages for clients.
Drafted various court documents, invoices and enclosures at attorneys' request.
Drafted legal complaints, summons and interrogatories.
Filed pleadings and required paperwork with court clerk according to strict deadlines.
Revised documents, organized travel arrangements, submitted billable hours and coordinated court documentation for timely filings.
Knowledgeable with pleadings, affidavits, motions and exhibit preparation.
Conducted in-depth research to aid with positive legal outcomes.
Processed all assigned cases according to company and client service level agreements.
Managed remote location in Richlands NC. Worked out there mostly by myself
Trained new employees on office equipment and job duties.

Receptionist/Legal Assistant
City , STATEDonald Walton Jr Attorney At Law/Jul 2013 to May 2015

Greeted visitors, assessed needs and directed to appropriate personnel.
Answered and directed incoming calls using multi-line telephone system.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Rendered information to callers and drafted office emails.
Assisted multiple visitors per day by directing to appropriate personnel and answering average of 60-70 calls and more than 25 emails daily.
Sorted incoming mail and directed to correct personnel each day.
Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Received incoming packages and mail, dispersed parcels and shipped outgoing items for all personnel in the office, including but not limited to, our real estate paralegals.
Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
Processed payments for consolations with the attorney and client's making payments on their ongoing cases.
Responded to customer concerns and issues by understanding their needs and resolving the problem effectively and accurately.
Maintained daily calendars, set appointments with clients and planned daily office events.
Took accurate messages for staff and management to facilitate open and speedy communication.
Answered calls and questions to help our paralegals with customers daily.
Prepared packages for shipment by generating shipment invoices and setting up courier deliveries.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Drafted professional business communication, including invoices and correspondence via mail.

Education and Training

High School DiplomaMoriah Christian SchoolMar 2012City

Additional Information

I am a single mother of an amazing little boy. I am a hard worker and deligent in succeeding in whatever task is at hand.

Resume Overview

School Attended

Moriah Christian School

Job Titles Held:

Civil Intake Clerk
Team Member
Legal Assistant
Receptionist/Legal Assistant

Degrees

High School Diploma

Civil Intake Clerk Resume Example

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