Certified Substitute Teacher resume example with 16 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

A newly licensed educator with life and career experience who desires to create an inclusive and positive classroom community where students are safe to ask questions, explore the world around them and be brave enough to make mistakes.

My goal is to provide a positive learning experience for all my students regardless of their ethnic or socioeconomic background, learning styles, or neurodiversity.

  • Group and individual instruction
  • Lesson plan implementation
  • Safety awareness
  • Verbal and written communication
  • Elementary education
  • Adaptable
  • Parent Communication
Work History
10/2020 to Current
Certified Substitute Teacher Kindercare Education Westerville, OH,
  • Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Supervised lunchroom and recess activities.
  • Integrated existing and new technology into classroom to help provide creative and fun learning environment.
  • Handled classrooms of up to 20 students, reporting problem students to principal and keeping detailed behavioral records.
03/2017 to 03/2020
Assistant Director Regions Financial Corporation Florence, AL,
  • Coordinated volunteers for new community events
  • Created family-oriented activities for community events
  • Created engaging content for Pinterest, Facebook, and Instagram targeted toward families.
  • Fielded phone calls and pleasantly greeted visitors, answering questions and inquiries regarding community history, resources, and services.
  • Worked with community organizations and members to expand outreach.
  • Facilitated community involvement and education of non-profit events by maintaining and developing community partnerships.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Prepared a variety of different written communications, reports, and documents.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Proved successful working within tight deadlines and a fast-paced atmosphere.
08/2004 to 08/2015
Trust Assistant West Central Bank City, STATE,
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Used MS Office and AccuTrust to prepare various correspondence, reports and other written material.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Guided clients through compiling important financial histories and documentation for evaluation.
  • Provided specialized financial planning support for clients with diverse portfolios and individual needs.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved accounting, service and delivery concerns.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Effective liaison between customers and internal departments.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Educated customers about billing, payment processing and support policies and procedures.
Expected in 12/2022
Bachelor Of Science: Elementary Education
Grand Canyon High School - Grand Canyon, AZ
  • Dean's List Every Semester 2020-2022
  • Member of Alpha Chi: National College Honor Society
  • Member of National Society of Collegiate Scholars
Expected in 12/2004
Associate of Arts: Liberal Arts And General Studies
Lincoln Land Community College - Springfield, IL
  • Dean's List 2002-2004
Expected in 05/2002
High School Diploma:
Beardstown High School - Beardstown, IL,
  • Member of National Honor Society
  • Student Council
  • Key Club
  • Peer Mediators
  • Fellowship of Christian Athletes
  • Band
  • Natural Helpers
  • Softball
  • Golf
  • Cooperative Vocational Education
  • Health Care Occupations

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Resume Overview

School Attended

  • Grand Canyon High School
  • Lincoln Land Community College
  • Beardstown High School

Job Titles Held:

  • Certified Substitute Teacher
  • Assistant Director
  • Trust Assistant


  • Bachelor Of Science
  • Associate of Arts
  • High School Diploma

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