LiveCareer-Resume

cash vault teller resume example with 4+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Experienced individual well-trained in driving success through careful processing and knowledge of operating procedures. Looking to utilize my leadership skills and vast knowledge of operation, administration and training skills in an processing environment to enhance operation.

Organized and detail-oriented with years of knowledge in retail and the banking industry.

Skills
  • Teller training
  • Deposit processing
  • Operating procedures
  • Reporting and auditing
  • Customer service and support
  • Bilingual in Spanish
  • Currency and coin counter
  • Safe and vault operation
  • Excellent communication skills
  • MS Office proficient
  • Cash handling accuracy
  • Retail loss prevention
  • Cash register operation
  • Product Sales
  • Customer- and service-oriented
  • POS system operation
  • Written and oral communication skills
  • Money handling
  • Business development
  • Listening skills
  • Exceptional customer service
  • Strong sense of banking ethics
  • Friendly
  • Energetic
  • Strong work ethic
  • Flexible
  • Reliable
Experience
12/2019 to 08/2020 Cash Vault Teller Bankers Trust | Des Moines, IA,
  • Adhered to regulatory and company security and audit procedures.
  • Used dynamic research and interpersonal skills to swiftly resolve customer issues.
  • Completed comprehensive tasks by implementing customer service initiatives, audit and restock ATMs and keep records on accounts.
  • Balanced daily cash deposits and vault inventory with zero error rate.
  • Mentored and trained newly hired tellers to familiarize each with job responsibilities and organizational procedures.
  • Checked identifying numbers or seals on bags of deposits and change shipments against receipts accompanying each bag or against listing delivered for bags, boxes or containers.
  • Counted cash and bagged or filled cassette trays for ATMs or business customers, prepared cash for delivery routes, reported any cash discrepancies and maintained accurate records.
  • Maintained and monitored coin and currency levels in bank vault and verified coin and currency sums received from branches, correspondent banks, customers and tellers.
  • Received customer and banking center deposits from armored carriers and balanced deposits to accompanying manifest.
  • Navigated and mastered multiple computer systems, applications and search tools and operated high-speed desktop currency counters and coin machines.
  • Ordered and disbursed coin and currency to keep vault balanced and supply branches, banks and customers.
  • Prepared and securely shipped excess coin and currency to Federal Reserve Bank or correspondent banks, balanced completed work and compiled inventory reports.
01/2019 to 10/2019 Personal Banker Northeast Bancorp | Portland, ME,
  • Processed invoices and checks and maintained daily cash logs and deposits.
  • Met with clients to facilitate budget management and financial guidance.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Performed cash and check balancing to verify all daily and monthly cash accounts for accuracy.
  • Provided clients with information on bank accounts, institutional policies, financial products and related services.
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
  • Exercised judgment when dispensing information to maintain confidentiality of sensitive information.
  • Networked to build client base and promote products to new and existing clients.
  • Opened new customer accounts, including checking, savings and lines of credit.
  • Balanced daily cash deposits and bank vault inventory with zero error rate.
  • Reported daily averages and shortages to operations department.
  • Maintained confidentiality of bank records and client information.
  • Processed cash withdrawals.
  • Verified amounts and integrity of every check or funds transfer.
  • Delivered prompt, accurate and excellent customer service.
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
  • Managed opening and closing times for main branch.
10/2017 to 12/2018 Sales Associate Rr Donnelley & Sons | Streamwood, IL,
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Operated cash register, collected payments and provided accurate change.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Learned roles of other departments to provide coverage and keep store operational.
02/2016 to 09/2017 Server Bristol Farms | Santa Monica, CA,
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Greeted newly seated guests quickly and efficiently.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Calculated charges, issued table checks and collected payments from customers.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Education and Training
Expected in 06/2014 to to High School Diploma | Lanier High School, San Antonio, TX GPA:

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Resume Overview

School Attended

  • Lanier High School

Job Titles Held:

  • Cash Vault Teller
  • Personal Banker
  • Sales Associate
  • Server

Degrees

  • High School Diploma

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