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Cash Vault Manager Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

[Job Title] with [Number] years of financial institution, cash handling and teller experience. Directs flow of currency within branch and maintains prudent procedures in ordering and verifying shipments. Counts, records and reconciles money collected from all facets of operation to safeguard vault assets. Reliable Financial professional offering [Number] years handling complex transactions in fast-paced settings. Personable and detail-oriented with commitment to accuracy and customer satisfaction. Smart professional with proficiencies in [Skill] and [Skill]. Promoting customer engagement with positive attitude and winning smile. Career background as [Job Title] with busy banks and financial institutions. Consistently honest with commitment to excellence. Experienced [Job Title] bringing extensive financial and customer service skills set to fast-paced bank. Offers professional attitude and skills in [Skill] and [Skill]. Known for having "customer first" mentality. Versatile Banking professional successful at cross-selling bank products and services. Hardworking and outgoing team member skilled in cash handling processes and management principles. Capable [Job Title] with outstanding background in customer service, sales and banking. Addresses all questions and concerns with customer satisfaction in mind. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Multi-talented [Job Title] consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. [Job Title] with over [Number] years of successful experience in [Skill] and [Skill]. Recognized consistently for performance excellence and contributions to success in [Industry] industry. Strengths in [Skill] and [Skill] backed by training in [Area of study].

Accomplishments
  • Supervised team of [Number] staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
Skills
  • Cash Control Guidelines
  • Safe Deposit Box Management
  • Shipment Audit
  • Change order processing
  • Deposit and withdrawal management
  • Cash counting
  • Currency packaging
  • Accounting systems and software
  • Cash Handling
  • NCR Cash recycler
  • Alarm Management
  • Coin Machine Operation
  • Cash reporting
  • Math skills
  • ATM Management
  • Cash Replenishment
  • Foreign Currency
  • Consumer banking specialist
  • Relationship building and management
  • Compliance, banking laws and regulations
Work History
03/2014 to 08/2020 Cash Vault Manager Esl Federal Credit Union | Rochester, NY,
  • Complied with security and internal control procedures and policies and conducted mandatory trainings to educate staff on new and existing processes.
  • Performed vault, alarm and door duties to facilitate opening and closing of operations.
  • Investigated staff out-of-balance conditions and instituted corrective procedures.
  • Reconciled branch reports and general ledger accounts to identify unusual transactions, fraud and accounting errors.
  • Answered customer questions and explained policies and procedures to solve problems and assist with complex transactions.
  • Adhered to dual control processes and audited cash drawers to reduce losses due to accounting errors and employee theft.
  • Assigned and distributed workflow to support efficient and effective front line operations.
  • Balanced staff and vault at end of day and secured monies in accordance with established procedures.
  • Maintained up-to-date and comprehensive knowledge on robbery procedures to employ strategies to deter robbers and further improve branch security.
  • Properly processed deposits, withdrawals and payments for average of [Number] customers daily.
  • Complied with all internal controls and federal regulations by implementing [Type] methods.
  • Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
  • Rapidly and efficiently prepared customer and ATM cash and change orders.
  • Maintained balancing record with [Number]% rate of accuracy.
  • Upheld strict financial controls by keeping funds secure and accurately transferring monies.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
08/2011 to 04/2014 Teller Greater Woodlawn Federal Credit Union | City, STATE,
  • Promoted products or services to each customer to consistently achieve sales targets.
  • Maintained balancing record with [Number]% rate of accuracy.
  • Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
  • Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
  • Organized and removed online banking files no longer in use.
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.
  • Collected member loan payments.
  • Performed customer transactions for money orders, cashiers checks, deposits and withdrawals.
01/1985 to 04/2014 Banking Positions Teller, Platfrom Rep, Managment Various Financial Institutions | City, STATE,
  • Upheld strict financial controls by keeping funds secure and accurately transferring monies.
  • Processed quarterly vault and ATM audits with zero error rate.
  • Prepared, sorted and distributed [Type] reports to appropriate branches.
  • Promoted products or services to each customer to consistently achieve sales targets.
  • Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Maintained balancing record with [Number]% rate of accuracy.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.
  • Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
  • Organized and removed online banking files no longer in use.
  • Created strategies to develop and expand sales of services to existing customer which resulted in [Number]% increase in annual revenue.
  • Rapidly and efficiently prepared customer and ATM cash and change orders.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
  • Coordinated daily cash reconciliation in high-volume location.
  • Checked amount details and fraud markers for transaction papers such as checks and money orders.
  • Produced regular [Type] and [Type] reports to evaluate performance, adjust strategies and maintain agile, sustainable operations.
  • Boosted team productivity and efficiency by leveraging top-notch [Skill] and [Skill] abilities.
  • Achieved substantial [Result] by using market expertise and business knowledge to make proactive decisions.
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
  • Forecasted business needs and scheduled employees to meet expected demands.
  • Maintained scheduling for main branch to keep all shifts appropriately staffed.
  • Created internal control of day-to-day transactions and punctually opened and closed business.
  • Aligned team actions with company policies and industry standards.
  • Enthusiastically greeted customers and offered dedicated service during entire transaction, improving bank satisfaction ratings by [Number]% in [Timeframe].
  • Monitored employee performance and enacted improvement plans, coordinated disciplinary actions or provided rewards.
  • Continued education on current banking products and services through [Area of study] program.
  • Observed all procedures regarding financial and customer information to prevent possible breaches and data misuse.
  • Handled various accounting transactions.
  • Explained services and products to customers in friendly and engaging way.
  • Maintained friendly and professional customer interactions.
  • Assisted established management staff with operational oversight, business development and process improvement strategies.
  • Processed exchange and foreign currency.
  • Achieved each target benchmark in [Type] and [Type] areas within first year.
  • Regularly exceeded [Type] goals by using [Skill] and [Skill] in all professional interactions.
  • Planned and implemented team projects to accomplish objectives.
  • Responded to customer concerns swiftly to maintain satisfaction.
  • Resolved escalated concerns using professionalism and understanding of all facets of issue.
  • Assisted estimated [Number] customers each [Timeframe] and remained poised and professional even in high-stress situations and when dealing with irate individuals.
  • Selected as member of [Type] committee for [Skill] and [Skill], conducting [Action].
  • Bolstered understanding of banking products and services by enrolling in available training classes and seminars offered to [Job title]s.
  • Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts.
  • Regulated service delivery to keep operations efficient and in line with budget requirements.
  • Served needs of more than [Number] customers in busy [Type] environment.
  • Advised clients on mortgage, education and personal loans.
  • Reviewed financial accounts for accuracy and resolved discrepancies.
  • Networked and built strong presence with peers to facilitate [Action].
  • Executed wire transfers, stop payments and account transfers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Expected in 05/1982 Associate of General Studies | Education SUNY Buffalo State, Buffalo, NY GPA:

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Resume Overview

School Attended
  • SUNY Buffalo State
Job Titles Held:
  • Cash Vault Manager
  • Teller
  • Banking Positions Teller, Platfrom Rep, Managment
Degrees
  • Associate of General Studies

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