cash room teller resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Dedicated teller with years of diverse vault experience within banks and armored cars.
Accurate banking professional experienced in cash handling. Manages time well and multitasks calmly in fast-paced situations.
Hardworking and reliable . Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually motivated settings.
Outgoing and friendly with strong drive to succeed.
Multilingual and fluent in English and Tagalog
Skills
Exceptional customer service
Bilingual (English&Tagalog(Philippine Language)
Excellent communication skills
Currency and coin counter
Customer service and support
Deposit processing
Operating procedures
Teller training
Experience
Cash Room Teller , 06/2019 to 04/2020 Marriott Vacations Worldwide – Sacramento, CA,
Maintained and monitored coin and currency levels in bank vault and verified coin and currency sums received from branches, correspondent banks, customers and tellers.
Prepared and securely shipped excess coin and currency to Federal Reserve Bank or correspondent banks, balanced completed work and compiled inventory reports.
Complied with vault procedures and controls and cross-trained other staff members in vault processes to verify consistent services.
Navigated and mastered multiple computer systems, applications and search tools and operated high-speed desktop currency counters and coin machines.
Adhered to regulatory and company security and audit procedures.
Verified, captured and balanced deposits and audited check image quality.
Mentored and trained newly hired tellers to familiarize each with job responsibilities and organizational procedures.
Completed comprehensive tasks by implementing customer service initiatives, audit and restock ATMs and keep records on accounts.
Loaded and unloaded wagons, flatbed carts and buggies carrying heavy coin bags and boxes.
Used dynamic research and interpersonal skills to swiftly resolve customer issues.
Handled over [Number] customers each day and processed transactions, including deposits and withdrawals.
Supervised tellers to verify compliance with both federal and local regulations.
Verified that deposits and orders contained correct customer contents on [Timeframe] basis with [Number]% accuracy.
Cultivated lasting partnerships, which led to lucrative opportunities as result of consistently following up with clients and providing exemplary service.
Prepared daily branch [Type] invoices.
Ordered and disbursed coin and currency to keep vault balanced and supply branches, banks and customers.
Counted cash and bagged or filled cassette trays for ATMs or business customers, prepared cash for delivery routes, reported any cash discrepancies and maintained accurate records.
Maintained accurate teller drawer using [Technique] to handle all customer bank transactions.
Checked identifying numbers or seals on bags of deposits and change shipments against receipts accompanying each bag or against listing delivered for bags, boxes or containers.
Cashier , 01/2019 to 06/2019 Distinctive Schools – Redford, MI,
Trained new team members in cash register operation, stock procedures and customer service.
Assisted with purchases, locating items and signing up for rewards programs.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Scanned customer purchases and supported transactions to streamline sales process.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Inspected items for damage and obtained replacements for customers.
Verified customer identification for alcohol or tobacco purchases.
Answered customer quests, provided store information and escorted to desired store areas.
Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
Promoted specific item options to drive sales and achieve add-on purchases.
Resolved customer complaints and escalated worsening concerns for remediation.
Assisted customers with account updates, new service additions and promotional offers.
Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Processed [Number] transactions per day with exceptional accuracy.
Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
School Bus Attendant, 09/2014 to 11/2018 Fairfax County Public School Transportation – City, STATE,
Updated logs detailing weather conditions, treatments provided and incident information to keep management informed of activities.
Led instructional classes to protect recreational users from dangerous situations.
USPS Form Writer , 10/1995 to 09/2013 Harris Services/ Lettercomm Printing – City, STATE,
Audited and approved weekly invoices for customer accounts to facilitate accurate billing.
Coordinated with freight forwarders to expedite international shipments.
Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
Cultivated carrier relations and tracked financials to verify optimum performance.
Conducted research on logistics operations, including literature reviews, interviews and site visits.
Completed status reports every [Timeframe] on logistics activities and issues.
Developed proposals with detailed cost estimates outlining logistics plans.
Incorporated technological and strategic advances to optimize logistics for successful [Type] operations.
Education and Training
High School Diploma: , Expected in 06/1980 to Meycauwayan High School - Manila, Philippines GPA:
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