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c y program assistant gse 04 cy2 resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

Hardworking and reliable with strong ability in customer service and problem-solving. Offering computer skills, interpersonal skills and leadership. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Proficient in HTML
  • Agile development methodologies
  • Active Directory knowledge
  • Library design
  • Multitasking
  • Friendly, positive attitude
  • Relationship building
  • Organization
  • Critical thinking
  • Customer-oriented
Experience
10/2016 to Current
C & Y Program Assistant (GSE-04) CY2 Sunrise Senior Living Cowan Heights, CA,
  • Enforced rules to teach manners and maintain safe environment.
  • Kept children safe and secure at all times.
  • Assisted children in development of social, communication and problem-solving skills.
  • Completed daily paperwork for agencies such as Child Protection Services and Resource and Referral Centers.
  • Maintained organized and clean classroom ,and work areas.
  • Engaged groups of culturally diverse children in creative, safe and focused setting.
  • Assisted children in developing fine motor skills in preparation for preschool and kindergarten.
  • Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
  • Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
  • Discussed new developments, misbehavior and concerns with parents or guardians.
02/2020 to 08/2020
Receptionist Beth Israel Lahey Health Billerica, MA,
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Processed payments and updated accounts to reflect balance changes.
  • Maintained all financial records to verify timely clearance of all credit and debit activities.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Answered and directed incoming calls using multi-line telephone system.
03/2016 to 08/2016
Waitstaff Belle Tire Naperville, IL,
  • Set up dining room to meet hospitality and service standards.
  • Implemented sanitary food handling, holding and service protocols.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
02/2015 to 03/2016
Sales Associate Marine Corps Community Services City, STATE,
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Negotiated and closed deals with minimal oversight.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Education and Training
Expected in 05/2012 to to
High School Diploma:
Goose Creek High School - Goose Creek, SC
GPA:
Expected in to to
:
Lander University - Greenwood, SC
GPA:
Expected in to to
:
Trident Technical College - Charleston, SC
GPA:

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Resume Overview

School Attended

  • Goose Creek High School
  • Lander University
  • Trident Technical College

Job Titles Held:

  • C & Y Program Assistant (GSE-04) CY2
  • Receptionist
  • Waitstaff
  • Sales Associate

Degrees

  • High School Diploma
  • Some College (No Degree)
  • Some College (No Degree)

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