C & Y Program Assistant (GSE-04) CY2 Resume Example
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C & Y PROGRAM ASSISTANT (GSE-04) CY2
Summary
Hardworking and reliable with strong ability in customer service and problem-solving. Offering computer skills, interpersonal skills and leadership. Highly organized, proactive and punctual with team-oriented mentality.
Skills
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Experience
Sunrise Senior Living | Cowan Heights , CAC & Y Program Assistant (GSE-04) CY210/2016 - Current
- Enforced rules to teach manners and maintain safe environment.
- Kept children safe and secure at all times.
- Assisted children in development of social, communication and problem-solving skills.
- Completed daily paperwork for agencies such as Child Protection Services and Resource and Referral Centers.
- Maintained organized and clean classroom ,and work areas.
- Engaged groups of culturally diverse children in creative, safe and focused setting.
- Assisted children in developing fine motor skills in preparation for preschool and kindergarten.
- Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
- Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
- Discussed new developments, misbehavior and concerns with parents or guardians.
Beth Israel Lahey Health | Billerica , MAReceptionist02/2020 - 08/2020
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
- Greeted visitors, assessed needs and directed to appropriate personnel.
- Prepared, compiled and filed documents as well as reports presented to various parties.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
- Processed payments and updated accounts to reflect balance changes.
- Maintained all financial records to verify timely clearance of all credit and debit activities.
- Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
- Answered and directed incoming calls using multi-line telephone system.
Belle Tire | Naperville , ILWaitstaff03/2016 - 08/2016
- Set up dining room to meet hospitality and service standards.
- Implemented sanitary food handling, holding and service protocols.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Marine Corps Community Services | City , STATESales Associate02/2015 - 03/2016
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Mentored team members in mastering sales techniques to consistently exceed objectives.
- Sold various products by explaining unique features and educating customers on proper application.
- Coached team members on security risks and loss prevention to aid in mitigating store theft.
- Negotiated and closed deals with minimal oversight.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Education and Training
Goose Creek High School | City, StateHigh School Diploma05/2012
Lander University | City, StateSome College (No Degree)
Trident Technical College | City, StateSome College (No Degree)
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Resume Strength
- Completeness
- Formatting
- Word choice
- Length
- Measurable results
- Strong summary
- Target job
- Clear contact info
- Typos
Resume Overview
School Attended
- Goose Creek High School
- Lander University
- Trident Technical College
Job Titles Held:
- C & Y Program Assistant (GSE-04) CY2
- Receptionist
- Waitstaff
- Sales Associate
Degrees
- High School Diploma
Some College (No Degree)
Some College (No Degree)
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