Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Maintaining files
  • Excel proficiency
  • Numeracy skills
  • 10 Key entry (11000 kph)
  • Computer competency
  • Examining information
  • Payroll software proficiency
  • Compiling data
  • Communications
  • Customer service
  • Team building
  • MS Office
  • Invoice generation
Experience
Billing /Payroll Specialist Department, 03/2013 - 04/2020
Atlantis Casino Resort Spa Reno, NV,
  • Gathered timesheets to prepare weekly payroll data for processing.
  • Managed payroll for over 200 subcontractors.
  • Administered payroll for over 200 subcontractors within three day timeframe using RFMS and Excel.
  • Tracked and applied child support and other types of wage garnishments to paychecks.
  • Classified, sorted and filed correspondence, articles, records and other documents to maintain organized filing system.
  • Protected payroll operations and maintained subcontractor confidence by keeping information private.
  • Received, filed and processed paperwork and documents.
  • Prepared reports by compiling summaries of deductions, taxes, earnings, supply invoices, backcharges and anything related to installers payroll.
  • Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
  • Improved operations by working with team members to find workable solutions.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Handled all delegated tasks.
  • Provided excellent service and attention to subcontractors when face-to-face or through phone conversations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Manage and Reconcile installer Retainage.
  • Process sales reports.
  • Bill home builders over $2 million monthly for subcontractor invoices.
  • Create and issue builder invoices.
  • Create reports for Sales to show running sales and profit margins.
  • Everything above I handled for the Baton Rouge location as well, by myself. Processed all installer payroll and billing responsibilities for that location. Monthly sales range 1 to 1.5 million.
  • Houston weekly installer payroll = up to $2 million weekly
  • Baton Rouge weekly installer payroll = $100k
Business Center Clerk, 10/2012 - 03/2013
Airgas Inc Temple Terrace, FL,
  • Customer service.
  • Answer incoming calls.
  • Customer bill pay.
  • Lottery - sales and redemption.
  • Vehicle registration renewals.
  • Money order - sales and redemption.
  • Cashiering - Sales and process returns.
  • Check cashing.
  • Nightly deposits and closing reports.
  • Data entry.
Accounts Receivable Specialist, 07/2011 - 10/2012
Airgas Inc Wichita, KS,
  • Routinely contacted account holders with balances over 45 days past due to resolve delinquencies.
  • Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.
  • Partnered with cash application team and credit manager on timely and accurate posting of remittances.
  • Interfaced with customers to bring accounts current with suitable repayment plans.
  • Prepared and maintained customers' monthly reconciliation schedules.
  • Evaluated open accounts to look for past-due balances and pursue collection strategies.
  • Oversaw disputes resolution and reconciliation for client accounts.
  • Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
  • Handled wide range of special inquiries and certificates from customers and partners.
Accounts Receivable Specialist, 03/2005 - 07/2011
Master Tile Colours City, STATE,

Held several positions within this company. Starting with being a receptionist and moving my way into being an Accounts Receivable Specialist over the years.

  • Answer switchboard for 5 incoming lines.
  • Sort and process incoming mail.
  • Assist with board meetings.
  • Greet board members and higher business members and assist with anything they needed.
  • Processed all new applications (Cash accounts or Net 30)
  • Processed background reports for Credit customers.
  • Signed lien releases. (Notary for Harris County thru 2015).
  • Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts payable data and reconciled daily totals to confirm proper accounting.
  • Routinely contacted account holders with balances over 45 days past due to resolve delinquencies.
  • Routinely contacted account holders with balances over 45 days past due to resolve delinquencies.
  • Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.
  • Held meetings with account holders either in my office or theirs to reconcile and handle discrepancies.
  • Performed various accounts receivable functions, including cash receipts posting, updating cash flow reports and researching chargebacks and write-offs.
  • Analyzed loss reports and reviewed with senior management to measure overall portfolio performance.
  • Interfaced with customers to bring accounts current with suitable repayment plans.
  • Examined and processed chargeback notifications to customers for payment to avoid releasing debt to outside collection agencies.
  • Generated, mailed and monitored invoices.
  • Prepared and maintained customers' monthly reconciliation schedules.
  • Trained and managed 5 employees to ensure productivity and high-quality work results.
  • Reviewed contracts, proposals and waivers to maintain accurate and up-to-date billing.
  • Minimized loss by negotiating payment terms directly with clients.
  • Evaluated open accounts to look for past-due balances and pursue collection strategies.
  • Oversaw disputes resolution and reconciliation for client accounts.
  • Performed administrative tasks to support strategic initiatives.
  • Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
  • Handled wide range of special inquiries and certificates from customers, partners and government agencies.

This company went out of business and was bought out by Crossville Tile and Stone. Out of the three remaining associates in the Credit department (myself and two others). My contract was selected and purchased by Crossville to handle all of Master Tiles accounts during the transition.

Education and Training
High School Diploma: , Expected in 05/2000
-
Cypress Fairbanks High School - Cypress,
GPA:

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School Attended

  • Cypress Fairbanks High School

Job Titles Held:

  • Billing /Payroll Specialist Department
  • Business Center Clerk
  • Accounts Receivable Specialist
  • Accounts Receivable Specialist

Degrees

  • High School Diploma

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