Bank Teller resume example with 4+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Empathic, effective and motivated Clinical Assistant, able to combine clinical experience with compassion to meet challenges facing today's healthcare organizations. Looking to join medical team dedicated upholding highest standards of patient care.

  • Accurate money handling
  • Customer service skills
  • MS Office proficient
  • Qualified in commercial servicing
  • Energetic
  • Sales expertise
  • Reliable
  • Friendly
  • Flexible
  • Strong work ethic
  • Collecting vital signs
  • Able to lift over 150 pounds
  • Infection control procedures
  • Valid IL driver's license
  • Calendar management
  • Documentation skills
  • Security monitoring
  • Senior activities experience
  • Event planning
  • Activity coordination
  • Safety training
  • Inventory management
  • Customer service
  • Organization
  • Process improvement
  • Team building
  • First Aid/CPR
  • Problem resolution
04/2019 to Current
Bank Teller Heritage Financial Corporation Arlington, WA,
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
  • Counted as much as $160,000 in daily funds with manual and machine-assisted methods.
  • Met or exceeded sales goals by promoting bank products and services in every interaction.
  • Verified amounts and integrity of every check or funds transfer.
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
  • Processed customer transactions, including loan payments, safe deposit boxes and check-cashing.
  • Served approximately 250 plus, customers each shift, remaining composed and professional even in high-stress situations.
  • Cashed customer checks, including verifying identification and checking account balances in accordance with bank policy.
  • Recommended bank products and services to current and prospective customers.
  • Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
  • Prepared official checks for customer and internal bank needs.
  • Processed new accounts, including checking and savings accounts credit applications.
  • Processed 50 customer transactions hourly while demonstrating extreme attention to detail.
  • Opened new customer accounts, including checking, savings and lines of credit.
  • Identified and eliminated errors when balancing ATM transactions, teller cash dispensers and teller cash recyclers.
  • Responded and assisted customers with account inquiries and updates.
  • Explained bank services, financial products and applicable fees to customers.
  • Acquired and maintained knowledge of emerging technologies, including customer virtual interactions.
  • Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
  • Assisted customers in bank operations, including opening accounts, accessing safe deposit boxes and ATM operations.
  • Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.
  • Entered transactions into computer and issued customer receipts.
  • Identified and reported suspicious behavior to security personnel as appropriate.
  • Reconciled cash and checks against computer records at end of shift.
  • Received cash and checks for deposit, including verifying amounts and endorsements and examining cash to prohibit acceptance of counterfeit bills.
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
01/2018 to Current
CNA Common Spirit Lakewood, WA,
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Documented activities and recorded information in EMR system.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Collected specimens, monitored vitals and maximized patient comfort.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Administered personal nursing assistance in pre- and post-operative situations.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Examined and addressed lacerations, contusions and other physical symptoms to determine need for further attention.
  • Used mobility devices and equipment to transport patients.
04/2016 to 01/2017
Activities Assistant Erickson Living Richmond, VA,
  • Coordinated musical guests, movies and other types of resident entertainment.
  • Maintained adequate supplies to meet activities needs.
  • Helped residents participate in activities with basic and advanced mobility support.
  • Coordinated and arranged decorations, equipment and food service to facilitate various entertaining activities.
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Tracked resident demographics and preferences in order to develop enjoyable activities plans.
  • Used diverse strategies, including one-on-one time and small groups, to engage residents in facility life.
  • Promoted monthly events and activities to increase participation and revenue.
  • Diversified recreational offerings by building and overseeing activity schedule.
  • Organized special trips for residents and accompanied groups throughout each excursion.
  • Enforced discipline and policies to protect safety of recreational activity participants.
  • Explained principles, techniques and safety requirements to activity participants to prevent injury.
  • Observed participants for signs of physical distress and stopped activity to administer care.
  • Kept activities spaces organized, clean and tidy.
  • Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections.
  • Updated facility schedule and related records.
  • Upheld positive quality of life standards for residents of all ability levels.
  • Remained cognizant of camper dietary restrictions and allergies, confirming proper snacks and meals were distributed to each camper.
  • Organized and lead variety of small and large group activities
  • Coordinated daily schedule of activities to assigned campers and managed transitions to ensure timely arrival.
  • Advertised for upcoming events to promote engagement and involvement.
  • Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
  • Developed events and programs in consideration of needs, abilities and interests of participants.
  • Established, identified and assessed event goals and intended outcomes.
  • Planned, organized, facilitated and promoted diverse recreational programs.
  • Oversaw event calendar and planning
  • Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
  • Gathered, prepared, operated and maintained all equipment and supplies necessary for planned activities.
  • Attained facility targets, including revenue goals and member retention rates.
  • Created and led safety training workshops for employees.
  • Helped participants enjoy activities while ensuring adherence to protocol.
  • Maintained facilities, grounds and equipment to ensure community safety and attract attention.
Education and Training
Expected in 04/2016
High School Diploma:
Nashville Community High School - Nashville, IL,
Expected in 01/2017
Rend Lake College - Sesser, IL,
  • Certified Nursing Assistant

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Resume Overview

School Attended

  • Nashville Community High School
  • Rend Lake College

Job Titles Held:

  • Bank Teller
  • CNA
  • Activities Assistant


  • High School Diploma
  • CNA

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