LiveCareer-Resume

Bank Teller resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Diligent and professional with unsurpassed attention to detail and superior ethics. Focused on balancing customer needs with bank security requirements and sales targets. Knowledgeable about regulatory requirements and protection protocols. Goal-focused experienced in fast-paced environments. Focused on maintaining high levels of accuracy and productivity as well as achieving goals. Self-motivated professional offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently positive and friendly committed to reaching business goals. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Asset Management
  • Discrepancy Resolution
  • Customer Service
  • Recordkeeping and Documentation
  • Information Processing
  • Quality Control
  • Regulatory Compliance
  • Honest and Ethical
  • Data Entry
  • Verbal and Written Communication
  • Problem-Solving
  • Honest and Dependable
  • Task Prioritization
  • Problem Solving
  • Data Security and Validation
Experience
Bank Teller, 01/2022 - Current
Capitalsource Anaheim, CA,
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Reconciled cash and checks against computer records at end of shift.
  • Responded and assisted customers with account inquiries and updates.
  • Explained bank services, financial products and applicable fees to customers.
  • Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
  • Identified and reported suspicious behavior to security personnel as appropriate.
Bank Teller, 02/2018 - 12/2021
Capitalsource Fallbrook, CA,
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Responded and assisted customers with account inquiries and updates.
  • Reconciled cash and checks against computer records at end of shift.
  • Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
  • Identified and reported suspicious behavior to security personnel as appropriate.
  • Took on additional shifts during busy periods to minimize staffing shortages.
  • Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
  • Maintained confidentiality of bank records and client information.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Directed specific questions to appropriate branch personnel.
  • Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
  • Built and maintained client relationships through quality, personalized interactions.
  • Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.
Manager of Business Development and Sales, 07/2016 - 01/2018
Cargo Largo Independence, MO,
  • Maintained professional network of potential clients and business opportunities.
  • Created and maintained sales environment to support business objectives.
  • Researched and capitalized on emerging opportunities to build business and expand customer base.
  • Tracked monthly sales to generate reports for business development planning.
  • Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
  • Coached, developed and motivated team to achieve revenue goals.
  • Supported sales team members to drive growth and development.
  • Implemented creative sales and marketing strategies to assist sales team with reaching targets.
  • Supervised and trained employees on successful selling techniques.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Exceeded sales goals by using consultative and value-driven approach.
Cashier Team Lead, 03/2014 - 01/2016
Petco Park City, STATE,
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Processed payments promptly for customers to exceed productivity standards.
  • Rotated and merchandised products at point-of-sale to improve impulse buy rate.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Answered customer questions and provided store information.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Performed merchandising and signage updates during weekly and seasonal promotional changes.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Prepared cash deposits and balanced store safe for opening and closing of business.
  • Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
Education and Training
High School Diploma: , Expected in 06/2012
-
Grossmont High School - La Mesa, CA
GPA:
  • [Scholarship Name] Recipient
Languages
Spanish :
Professional:
Negotiated :
:

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Resume Overview

School Attended

  • Grossmont High School

Job Titles Held:

  • Bank Teller
  • Bank Teller
  • Manager of Business Development and Sales
  • Cashier Team Lead

Degrees

  • High School Diploma

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