Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
Asset Management
Money Handling
Verbal and Written Communication
Data Security and Validation
Customer Service
Quality Control
Problem-Solving
Honest and Ethical
Task Prioritization
Sorting and Filing
Payment Processing
Relationship Building
Data Entry
Attention to Detail
Process Monitoring
Recordkeeping and Documentation
Cashier's Checks
Honest and Dependable
Excel Proficiency
Money Management
Experience
05/25/22 to Current
Bank TellerPacific Western Bank – New York, NY,
Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
Welcomed customers and offered pleasant service during entire transaction.
Responded and assisted customers with account inquiries and updates.
Entered transactions into computer and issued customer receipts.
Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
Explained bank services, financial products and applicable fees to customers.
Ordered checks, placed stop payment orders and conducted additional special services for customers.
Maintained confidentiality of bank records and client information.
Built and maintained client relationships through quality, personalized interactions.
Delivered exceptional service to customers in person or over telephone.
Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
03/2022 to 05/2022
Sales AssociatePanjiva – Arlington, VA,
Helped customers find specific products, answered questions and offered product advice.
Engaged customers in friendly, professional dialogue to determine needs.
Answered incoming telephone calls to provide store, products and services information.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Collected payments and provided accurate change.
Worked with fellow sales team members to achieve group targets.
Answered product questions with up-to-date knowledge of sales and promotions.
Developed trusting relationships with customers by making personal connections.
Built and maintained relationships with peers and upper management to drive team success.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Sold various products by explaining unique features and educating customers on proper application or usage.
12/2021 to 03/2022
CashierRia Financial – Santa Ana, CA,
Operated cash register or POS system to receive payment by cash, check and credit card.
Accepted cash and credit card payments, issued receipts and provided change.
Answered customer questions and provided store information.
Collected payments and provided accurate change.
Delivered high level of customer service to patrons using active listening and engagement skills.
Helped customers find specific products, answered questions and offered product advice.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Worked closely with front-end staff to assist customers.
Tracked company inventories, moved excess stock and arranged products to improve sales.
Processed refunds for worn, damaged and broken merchandise.
Verified customer age requirement for alcohol or tobacco purchases.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
05/2021 to 09/2021
Lab TechnicianBaylor Scott & White Health – College Station, TX,
Collected, labeled and stored lab samples according to laboratory specifications.
Used time management and adaptability skills to prioritize and run multiple tests.
Prepared lab for daily operations by stocking materials and equipment.
Collected and organized data to perform data analysis and prepare technical reports.
Disposed of laboratory materials and samples using well established guidelines and instructions.
Prepared specimens and forms for transport to outside laboratories.
Performed daily housekeeping tasks driving efficient laboratory operations.
Supported cleanliness and health standards to foster safe and effective sample analysis.
Managed laboratory supplies and equipment, providing maximum output to meet data deadlines.
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