bank teller customer service resume example with 12+ years of experience
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- :
I am seeking a competitive and challenging environment where I can help people and establish an enjoyable career for myself. I am self-motivated, hard working, and professional. I can offer strong communication and quick thinking skills. I work effectively on teams, as well as independently, in fast-paced environments. Consistently positive and friendly to all team members and customers.
Personable and dedicated Customer Service Representative with extensive experience. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
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Wayne Nj Public Schools – Wayne, NJ,
- I have gained so much knowledge on customer service working with clients and customers on a daily basis.
- In the years I have been at the bank customers have been my number one priority, by making sure I process their needs to the highest of standards.
- I can greet most recurring customers by name and remember conversations we had the last time they were in.
- Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
- Maintained optimal financial controls by securing funds and making accurate transactions.
- Received cash and checks for deposit, including verifying amounts and endorsements and examining cash to prohibit acceptance of counterfeit bills.
- Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
- Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
- Entered transactions into computer and issued customer receipts.
- Responded and assisted customers with account inquiries and updates.
- Identified and eliminated errors when balancing ATM transactions, teller cash dispensers and teller cash recyclers.
- Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
- Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
- Reconciled cash and checks against computer records at end of shift.
- Explained bank services, financial products and applicable fees to customers.
- Cashed customer checks, including verifying identification and checking account balances in accordance with bank policy.
- Warmly welcomed customers and offered pleasant service during entire transaction.
- Prepared official checks for customer and internal bank needs.
- Acquired and maintained knowledge of emerging technologies, including customer virtual interactions.
- Identified and reported suspicious behavior to security personnel as appropriate.
- Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.
Creative Kids Too – City, STATE,
- Co-manage the Summer Camp Program which included 23 children.
- Provide educational opportunities to pre-school aged children.
- Conflict resolution amongst parents.
- Fill in for the director during absence Money management.
- Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
- Taught children foundational skills such as colors, shapes and letters.
- Established indoor and outdoor safe play environments for toddler-age children.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
- Developed professional relationships with parents, teachers, directors and therapists.
Storybook Island – City, STATE,
- Retail sales.
- Nightly deposits.
- Employee relations.
- Event Coordination.
- Answer phones with customers who have questions, and then access needs.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
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Resume Overview
School Attended
- Rapid City Stevens High School
Job Titles Held:
- Bank Teller/Customer Service
- Preschool Teacher
- Customer Service/ Seasonal Manager
Degrees
- Diploma
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