LiveCareer-Resume

bank teller resume example with 6+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Talented trustworthy Bank Teller adept at processing customer transactions, counting money and maintaining balanced cash drawer with high level of accuracy. Trained in all aspects of opening and closing procedures. Familiar with regulations, best practices, and success strategies. Excellent communication, decision-making and planning abilities. Meticulously organized Bank Teller proficient in time management. Offer professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers. Familiar with regulations, best practices, and success strategies. Excellent communication, decision-making and planning abilities.

Skills
  • Cash counting
  • Transaction processing
  • Deposit and withdrawal management
  • Customer relationship development
  • Night and safe deposit procedures
  • Compliance, banking laws and regulations
  • Cash register operations
  • Payment collection
  • Drawer management
  • Credit card processing
  • Cash register skills
  • Refunds and exchanges
  • Cleanliness
  • Cash drawer management
  • Order taking
  • Cash balancing
  • Currency sorting
  • Cash register systems
  • Liquor law compliance
  • Multi-tasking ability
  • Customer assistance
  • Cash handling
  • Currency counting
  • Check cashing
  • First aid and safety
  • Patient care
  • Safe food handling
  • Guest service
  • Payment collection and processing
  • Night and safe deposits
Work History
Bank Teller, 03/2019 - 10/2019
Western Alliance Bancorporation Gilbert, AZ,
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Checked amount details and fraud markers for transaction papers such as checks and money orders.
  • Upheld strict financial controls by keeping funds secure and accurately transferring monies.
  • Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
  • Logged cashier's checks and other transactions to maintain accuracy of account records.
  • Bolstered understanding of banking products and services by enrolling in available training classes and seminars offered to Tellers.
  • Removed mulilated currency from circulation.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Enthusiastically greeted customers and offered dedicated service during entire transaction,
  • Observed all procedures regarding financial and customer information to prevent possible breaches and data misuse.
  • Accessed computerized financial information to answer questions related to specific accounts.
  • Assisted estimated 20+ customers each day and remained poised and professional even in high-stress situations and when dealing with irate individuals.
  • Provided customer records on demand, including account statements and copies of checks.
  • Counted and packaged currency and coins.
  • Reconciled cash drawer and resolved discrepancies.
  • Turned in excess cash to maintain drawer security.
Cashier, 10/2017 - 02/2019
Blain Supply, Inc. Davenport, IA,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Operated cash register for cash, check and credit card transactions with 99% accuracy.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Assisted customers by answering questions and fulfilling requests.
  • Served needs of more than 50 customers in busy food service environment.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Educated customers on promotions to enhance sales.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
Cashier, 10/2016 - 04/2017
Blain Supply, Inc. Freeport, IL,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Worked with management s to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
  • Assisted customers by answering questions and fulfilling requests.
  • Assisted customers with special services, account updates and promotional options.
  • Trained as Assistant Manager and provided back-up coverage to provide customers with optimal support.
  • Requested official identification for alcohol and tabaco purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Worked closely with management to solve problems and handle customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
Waitress, 03/2012 - 09/2016
Marriott International Schaumburg, IL,
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
  • Loaded trays with accessories, including eating utensils, napkins and condiments.
  • Handled customer complaints with poise and grace, immediately resolving issues through immediate acknowledgment and commitment to service.
  • Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
  • Stored food in designated containers and storage areas to increase shelf life and prevent spoilage.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Prepared beverages and filled food orders for customers.
  • Managed food resources, memorized orders and wrote patron's food orders on slips.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Restocked salad bar and buffet for lunch and dinner service.
  • Inspected, pulled and stacked cleaned items and sent soiled items back for re-scrubbing and re-washing.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Bussed and reset tables per shift, working efficiently to keep dining room and work areas clean.
Education
Associate of Science: Nursing Assistance, Expected in
-
NMSUA - Alamogordo, NM,
GPA:
Status -
High School Diploma: , Expected in 05/2001
-
Academy Del Sol - Almogordo NM,
GPA:
Status -

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Resume Overview

School Attended

  • NMSUA
  • Academy Del Sol

Job Titles Held:

  • Bank Teller
  • Cashier
  • Cashier
  • Waitress

Degrees

  • Associate of Science
  • High School Diploma

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