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Bank Teller Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Hello! My name is Jessica, I am 20 years old and have very strong work ethic. For as long as I could remember I have always been a leader. I like to take charge and handle tasks head on. I enjoy working in team settings and often find myself being the person my team members go to for almost everything. I am detail oriented and have a passion for learning new skills when it comes to my job. I am looking for a full time position preferably in the assistant manager category but am willing to work my way up! I would be a great addition to any team and hope to added to yours! I am a positive and upbeat Customer Service Specialist bringing 4 years of customer-facing experience in fast-paced settings. I am highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.

Skills
  • Check cashing
  • Security compliance
  • Customer service skills
  • Check ordering
  • Statement printing
  • Accurate money handling
  • Safe and vault operation
  • Cash dispenser operation
  • Currency and coin counter
  • Exceptional customer service
  • Excellent communication skills
  • Reliable
  • Approachable
  • Flexible
  • Energetic
  • Friendly
  • Strong work ethic
  • Conflict resolution techniques
  • Meticulous attention to detail
  • Focused on customer satisfaction
  • Training and coaching
  • Skilled multi-tasker
  • Schedule coordination
  • Organization
  • Team building
  • Planning and coordination
  • Team management
  • Problem resolution
  • Communications
  • Project organization
  • Customer service
  • Relationship development
Experience
Bank Teller, 10/2019 to 06/2020
Smartfinancial, Inc.Panama City, FL,
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Verified amounts and integrity of every check or funds transfer.
  • Counted as much as $5,000 in daily funds with manual and machine-assisted methods.
  • Received cash and checks for deposit, including verifying amounts and endorsements and examining cash to prohibit acceptance of counterfeit bills.
  • Responded and assisted customers with account inquiries and updates.
  • Recommended bank products and services to current and prospective customers.
  • Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.
  • Opened new customer accounts, including checking, savings and lines of credit.
  • Identified and reported suspicious behavior to security personnel as appropriate.
  • Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
  • Prepared official checks for customer and internal bank needs.
  • Processed 65+ customer transactions hourly while demonstrating extreme attention to detail.
  • Entered transactions into computer and issued customer receipts.
  • Warmly welcomed customers and offered pleasant service during entire transaction, which improved satisfaction ratings.
  • Assisted customers in bank operations, including opening accounts, accessing safe deposit boxes and ATM operations.
  • Cashed customer checks, including verifying identification and checking account balances in accordance with bank policy.
  • Processed customer transactions, including loan payments, safe deposit boxes and check-cashing.
  • Served approximately 65 customers each shift, remaining composed and professional even in high-stress situations.
Assistant Manager, 08/2018 to 10/2019
PopeyesConcord, NC,
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Planned and prepared workflow schedules, delegating tasks for a 7 member team.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Evaluated employee performance and developed improvement plans.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Trained team of 7 to deliver outstanding customer service, boosting customer satisfaction ratings.
  • Delegated daily tasks to team members to optimize team productivity.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
Lead Dog Bather , 06/2016 to 09/2018
Pampered Paws Pet SalonCity, STATE,
  • Supported animal health by keeping all areas clean, neat and properly sanitized.
  • Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
  • Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
  • Unloaded and organized supplies and product inventory to maximize team efficiency.
  • Laundered soiled animal bedding immediately to reduce infection using appropriate chemicals.
  • Met with pet owners, explained lodging, grooming and daily care services and cross-sold specialty products like bows, ribbons, pet toys and treats.
  • Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
  • Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
  • Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
  • Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
  • Bathed approximately 10 animals per 8 hour shift.
  • Delivered consistent customer service to pet owners, effectively increasing repeat business.
  • Developed long-term relationships with clients and bonded with animals through regular contact.
Education and Training
High School Diploma: , Expected in 06/2018
Rahway High School - Rahway, NJ
GPA:
  • Tri-M Music Honor Society Member
  • GSA (Gay, Straight, Alliance) Member
  • Major in Fine & Performing Arts

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Resume Overview

School Attended
  • Rahway High School
Job Titles Held:
  • Bank Teller
  • Assistant Manager
  • Lead Dog Bather
Degrees
  • High School Diploma