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bank teller resume example with 4 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Multi-talented Shift Manager offering four years of food service and customer service experience and strong track record leading teams through daily operations. Personable and energetic with skill in employee scheduling and inventory management. Focused bank teller with experience in banking environments. Skilled in counting and packaging money, keeping an accurate drawer and building positive customer relationships. Excellent sales, service and time management abilities.

Skills
  • Accurate money handling
  • Training and mentoring
  • Team Building
  • Sales and marketing
  • Organization and Time management
  • Teamwork
  • Training & Development
Work History
Bank Teller, 05/2021 to Current
GardaworldElizabethtown, KY,
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Counted and packaged currency and coins.
  • Placed orders for customer checks and verified starting numbers.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Assisted customers with compromised debit cards and issued new credentials.
  • Provided customer records on demand, including account statements and copies of checks.
  • Reconciled cash drawer and resolved discrepancies.
  • Removed mutilated currency from circulation.
  • Logged cashier's checks and other transactions to maintain accurate account records.
  • Processed customer transactions promptly, minimizing wait times.
  • Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
  • Stocked supplies for customers and personal teller station.
  • Answered telephone inquiries on banking products, including checking, savings, loans and lines of credit.
  • Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
  • Identified sales opportunities and referred customers to branch partners in financial services.
Shift Manager, 06/2019 to Current
MarsWaco, TX,
  • Associate's degree.
  • Excelled in every store position and regularly backed up front-line staff.
  • Trained and mentored new employees to maximize team performance.
  • Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
  • Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Cooperated with coworkers to improve customer experience and manage storefront.
Customer Service, 08/2017 to 07/2019
Safelite AutoglassHasbrouck Heights, NJ,
  • Received orders from customers and input into order management system.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Sanitized tables, high chairs and drink fountain areas after customer use and periodically throughout day.
  • Distributed food during busy peak periods to drive customer satisfaction.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Education
Associates Degree of Dental Hygiene: Dental Hygiene, Expected in 12/2022 to Milwaukee Area Technical College - Milwaukee, WI
GPA:
High School Diploma: , Expected in 05/2020 to Alexander Hamilton High School - Milwaukee, WI,
GPA:

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Resume Overview

School Attended

  • Milwaukee Area Technical College
  • Alexander Hamilton High School

Job Titles Held:

  • Bank Teller
  • Shift Manager
  • Customer Service

Degrees

  • Associates Degree of Dental Hygiene
  • High School Diploma

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