close
  • Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Bank Teller
Please provide a type of job or location to search!
SEARCH

Bank Teller Resume Example

Love this resume?Build Your Own Now
BANK TELLER
Summary

Diligent banking professional with unsurpassed attention to detail and superior ethics. Focused on balancing customer needs with bank security requirements and sales targets. Knowledgeable about regulatory requirements and protection protocols.

Skills
  • Savings management
  • Check cashing
  • Cross-selling expertise
  • Security compliance
  • Customer service skills
  • Check ordering
  • Accurate money handling
  • Statement printing
  • Risk management evaluation background
  • Excellent communication skills
  • International finance knowledge
  • Currency and coin counter
  • Strong sense of banking ethics
  • Safe and vault operation
  • Debt and credit management
  • MS Office proficient
  • Cash dispenser operation
Experience
Bank Teller, Pacific Western Bank, November 2015-March 2020Boston , MA
  • Counted as much as $thousands in daily funds with manual and machine-assisted methods.
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
  • Verified amounts and integrity of every check or funds transfer.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Met or exceeded sales goals by promoting bank products and services in every interaction.
  • Processed customer transactions, including loan payments, safe deposit boxes and check-cashing.
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
  • Received cash and checks for deposit, including verifying amounts and endorsements and examining cash to prohibit acceptance of counterfeit bills.
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
  • Explained bank services, financial products and applicable fees to customers.
  • Identified and reported suspicious behavior to security personnel as appropriate.
  • Assisted customers in bank operations, including opening accounts, accessing safe deposit boxes and ATM operations.
  • Recommended bank products and services to current and prospective customers.
  • Cashed customer checks, including verifying identification and checking account balances in accordance with bank policy.
  • Reconciled cash and checks against computer records at end of shift.
  • Responded and assisted customers with account inquiries and updates.
  • Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
  • Acquired and maintained knowledge of emerging technologies, including customer virtual interactions.
  • Prepared official checks for customer and internal bank needs.
  • Identified and eliminated errors when balancing ATM transactions, teller cash dispensers and teller cash recyclers.
  • Entered transactions into computer and issued customer receipts.
Customer Service Representative, Qualfon, October 2014-April 2015Co , CO
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Assisted approximately [Number] customers each [Timeframe] with [Product or Service] questions.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Answered [Number]+ inbound calls per day and directed to designated individuals or departments.
  • Collected customer feedback and recommended procedural or product changes to enhance future service delivery.
  • Reduced process lags and effectively trained team members on best practices and protocol.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Delivered high level of service and support to each customer, paving way for future business opportunities.
  • Trained [Number] new employees each quarter in procedures and policies in order to maximize team performance.
  • Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.
  • Set up and activated customer accounts.
  • Maintained revenue streams by exhausting every option before offering refunds.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Worked with managers to develop service improvement initiatives.
Restaurant Manager, Bojangles' Restaurants, Inc., February 2001-June 2013Liberty , SC
  • Championed 100% guest satisfaction by providing excellent dining experience.
  • Estimated supply requirements based on historical needs and projected business levels by accounting for special local events or sports games.
  • Mentored front of house personnel on company policies customer service techniques and professional communication.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Trained workers in every position, including food preparation, money handling and cleaning roles.
  • Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
  • Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines.
  • Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Optimized profits by controlling food, beverage and labor costs daily.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
  • Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
  • Prepared weekly payroll to keep up with projected weekly revenue.
  • Determined root cause of performance trends and developed process improvement plans which targeted assurance in safety, health, quality and customer satisfaction.
  • Built sales forecasts and schedules to reflected desired productivity targets.
  • Developed and maintained exceptional customer service standards.
Education and Training
High School DiplomaEast Limestone, , CityMay 1983
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

82Good
Resume Strength
  • Completeness
  • Length
  • Typos

Resume Overview

School Attended

  • East Limestone

Job Titles Held:

  • Bank Teller
  • Customer Service Representative
  • Restaurant Manager

Degrees

  • High School Diploma

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Lead-Bank-Teller-resume-sample

Lead Bank Teller

Midwest Health

Creston , IA

Bank-Teller-resume-sample

Bank Teller

Heritage Financial Corporation

Bellingham , WA

Bank-Teller-II-resume-sample

Bank Teller II

Boyne Resorts

Big Sky , MT

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.